Autofair Ford of Haverhill
Haverhill, MA
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Exceptional customer experience. Responsive, transparent and helpful sales organization. I had a great conversation with James Clement, who was extremely helpful in explaining CPO Responsive, transparent and helpful sales organization. I had a great conversation with James Clement, who was extremely helpful in explaining CPO warranties, and that allowed me to make a more knowledgeable purchase decision. Even though I didn't purchase a vehicle from Autofair, solely because they didn't have the specific vehicle I was looking for, I would absolutely make them my first call when I make my next vehicle purchase. More
I recently had the pleasure of visiting Autofair Ford of Haverhill for my van’s evaluatio, and I was thoroughly impressed with the exceptional service and friendly staff! From the moment I walked in, I w of Haverhill for my van’s evaluatio, and I was thoroughly impressed with the exceptional service and friendly staff! From the moment I walked in, I was greeted with a warm smile by the service manager, Chris, who made me feel welcome and at ease. The entire process was seamless and efficient, with clear communication and updates throughout. The team was knowledgeable, professional, and courteous, answering all my questions and addressing my concerns. The facilities were modern, clean, and well-maintained, making for a comfortable wait. What truly stood out was the genuine care and attention to detail shown by the staff. They went above and beyond to ensure my satisfaction, even offering a complimentary vehicle inspection to identify potential issues. I left feeling confident in the work done and grateful for the outstanding experience. Kudos to the Autofair Ford team for setting a high standard for customer service! I'll definitely be back for future needs and recommend them to anyone seeking reliable and top-notch care for their vehicle. A happy and loyal customer :) More
Thank you to Sales & Financing for making my purchasing experience @ Autofair Subaru run smooth & easy- no pressure. Salesman explained all paperwork and answered all questions (thanks Rudy). It was experience @ Autofair Subaru run smooth & easy- no pressure. Salesman explained all paperwork and answered all questions (thanks Rudy). It was such an agreeable experience that my sister purchased a new Forester 2 days later! More
The customer service and attention received by this dealership was outstanding. Dedicated to listening to my needs and wants product specialist David Gill found the right vehicle beyond my expectations dealership was outstanding. Dedicated to listening to my needs and wants product specialist David Gill found the right vehicle beyond my expectations. Knowledgeable and helpful with strong communication and personality made it a pleasure to work with this specialist and dealership. Thank you! More
The crew at Autofair are always so helpful and keep you in the loop the whole time! A special thanks to Justine for her follow up and help through the whole process! in the loop the whole time! A special thanks to Justine for her follow up and help through the whole process! More