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Autofair Ford of Haverhill
Haverhill, MA
1,134 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,134 reviews
March 19, 2020
Very friendly and showed empathy with issues. Chris was upfront with how long and the process for repair. I found Chris very knowledgeable which is comforting. upfront with how long and the process for repair. I found Chris very knowledgeable which is comforting. More
by Thomas_Geary
Employees Worked With
Chris Cianci
March 19, 2020
Always can get me in for service with out me having to take a day off from work. Sometimes you don't get this when you call in and get the wrong person that does not understand my sense of urgency. take a day off from work. Sometimes you don't get this when you call in and get the wrong person that does not understand my sense of urgency. More
by Cosrich2
Employees Worked With
Christopher Gagnon, Jacob Mitchell's
March 14, 2020
Great way to start my morning. Pleasant, courteous and efficient. I was nervous going on a Saturday thinking it would be crazy busy. Will definitely plan this way again. efficient. I was nervous going on a Saturday thinking it would be crazy busy. Will definitely plan this way again. More
by mack1969
Employees Worked With
Bob Cusoto
March 13, 2020
Great service as always I requested service done at the last minute and they made time for me and I didn't have to wait long at all. Everyone here is very friendly and helpfu I requested service done at the last minute and they made time for me and I didn't have to wait long at all. Everyone here is very friendly and helpful. More
by ram03hemi2003
Employees Worked With
Scott Popkin, Gio Galvan, Matt Chretien, James Kirste
March 11, 2020
I dropped off my car for an oil change and had an unexpected noise coming from the heater that just started on my way to the dealership. During my appointment they were able to change my oil and chec unexpected noise coming from the heater that just started on my way to the dealership. During my appointment they were able to change my oil and check out the heater situation and fix it all at the same time! It was super helpful and convenient. Chris kept me updated the whole time and was great! More
by Nicole
Employees Worked With
Chris Cianci
March 11, 2020
Oil change (Works) and inspection The Service department at AutoFair Ford of Haverhill was absolutely excellent and all of the advisors there were extremely friendly and Mr. Bob Cusoto The Service department at AutoFair Ford of Haverhill was absolutely excellent and all of the advisors there were extremely friendly and Mr. Bob Cusoto made sure the work was done correct. More
by legermtn
Employees Worked With
Bob Cusoto
March 05, 2020
Easy experience. Kids were entertained at the dealership. Everyone was very friendly. All departments worked together in an orderly manner. Made a customer very happy! Everyone was very friendly. All departments worked together in an orderly manner. Made a customer very happy! More
by Benoit.s
Employees Worked With
Gio Galvan, Jose Morales, Jason Ose
March 03, 2020
Amazing Service at AutoFair Ford! The Service department at AutoFair Ford of Haverhill was absolutely excellent and all of the advisors there were extremely friendly and helpful. The s The Service department at AutoFair Ford of Haverhill was absolutely excellent and all of the advisors there were extremely friendly and helpful. The service they provided to my vehicle was done quickly and they even left a bottle of cold water and peppermint mints in my console when finished. More
by wfoley2056
Employees Worked With
Andy Carrera, Chris Cianci, Bob Cusoto
March 01, 2020
James Kirste and Amaya were great to deal with. James really knew how to work the numbers while Amaya was very knowledgeable about answering all my questions. really knew how to work the numbers while Amaya was very knowledgeable about answering all my questions. More
by Aaron
Employees Worked With
Sonja Francisco, Amaya Vazquez, James Kirste
February 29, 2020
I had a great experience at Autofair Ford. Matt was so helpful and pleasant. He explained everything that was going on with ordering parts and what to expect. I had to get a rental for a couple days and t helpful and pleasant. He explained everything that was going on with ordering parts and what to expect. I had to get a rental for a couple days and that process was so easy. More
by Torrie
Employees Worked With
Matt Chretien
