Autofair Ford of Haverhill

The guys from service are awesome, I drive almost 30 minutes to get my truck serviced there. But I had a really bad experience over the phone with the "sales manager" Matt, I called the dealership with minutes to get my truck serviced there. But I had a really bad experience over the phone with the "sales manager" Matt, I called the dealership with a question and Matt just did not few like helping, I tried to explain my problem to Matt multiple times but the answer i got from Matt was "I never heard of this before". There is always a first time for everything in life. Keep up with the good work Chris and Nic. More

Great service, no issues they were fast and friendly. Waiting room was clean and safe, all employees were wearing masks and cleaning supplies were easily accessed. Waiting room was clean and safe, all employees were wearing masks and cleaning supplies were easily accessed. More

Our salesman Rudy is a great person and funny as a bonus. We made a stressful situation feel easy. We need more people like him all around. We made a stressful situation feel easy. We need more people like him all around. More

Autofair is always courteous and informative. It’s peace of mind knowing when my cars with them it’s in good hands. The quality of work is superior. of mind knowing when my cars with them it’s in good hands. The quality of work is superior. More

This visit was fast and quick as I only had a sticker changed. Everyone helpful a d personable. Other visits have been fine. Will continue at AutoFair. changed. Everyone helpful a d personable. Other visits have been fine. Will continue at AutoFair. More

Chris was very knowledgeable, efficient, and helpful. He made the entire process painless & went the extra mile for us! Thanks again, we will be back! made the entire process painless & went the extra mile for us! Thanks again, we will be back! More

So my problem it been two months since I got my new truck and I order fuel lock cap and I order touch up paint still don’t have them. I was told Saturday on 8 that the paint in the mail and still don’t have and I order fuel lock cap and I order touch up paint still don’t have them. I was told Saturday on 8 that the paint in the mail and still don’t have it so it been two week since order. So in less they do something to help change my view I thing they are not holding up the best service they can. This the first time bought a new truck in my life. so hopefully it will get better or I will have to go to a different dealer. Hi all they call me about my problems and we will see if they fix and I will update my review then. More

Had routine oil and filter change with tire rotatation and balance. I was taken in time and the work was done timely. Pleased with work and balance. I was taken in time and the work was done timely. Pleased with work More

Better than many The salesman was knowledgeable and willing to work the deal with some give and take. That meant a lot to us and was appreciated. Yes, there were a few The salesman was knowledgeable and willing to work the deal with some give and take. That meant a lot to us and was appreciated. Yes, there were a few quirks but over all a good experience. More

Basic oil change/tire rotation Service Advisor was very pleasant, had me in and out in no time. I have been having all my service done at Autofair Ford in Haverhill and I will conti Service Advisor was very pleasant, had me in and out in no time. I have been having all my service done at Autofair Ford in Haverhill and I will continue to for any future repairs. More