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Autofair Ford of Haverhill

Haverhill, MA

4.7
1,131 Reviews

501 Broadway

Haverhill, MA

01832

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Showing 1,131 reviews

September 04, 2020

Very convenient on-line schedule for next day appointment, arrived on time and greeted professionally, estimated time when service to be completed. Services completed ahead of schedule. More

by dgirouard
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Gagnon
Sep 06, 2020 -

Autofair Ford of Haverhill responded

Thank you for the review! We are so glad you enjoyed working with our team at Autofair Ford of Haverhill, and we are proud that we provided the efficient service we strive for here. We look forward to your next visit!

September 03, 2020

I brought my Subaru Ascent in for a Massachusetts State Inspection. I was promptly greeted by Nicholas upon entering the service area. I took my dog for a walk and Nicholas called me when my car was read More

by mefids
Recommend Dealer
Yes
Employees Worked With
Nicholas Sirois
Sep 03, 2020 -

Autofair Ford of Haverhill responded

Thanks for this fantastic review of Autofair Ford of Haverhill! We're so glad to hear that Nicholas helped make your state inspection an exceptionally welcoming and enjoyable experience. Thank you for trusting us with your Subaru Ascent!

September 02, 2020

excellent service! Nice, very pleasant to do business with. Said please and thank you for your business, A credit to Autofair Ford of Haverhill, MA. More

by Art
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Sirois
Sep 03, 2020 -

Autofair Ford of Haverhill responded

Art, thank you for the review! We are grateful that we got the opportunity to work with you here at Autofair Ford of Haverhill, and we look forward to your next visit!

August 31, 2020

We had a wonderful time at AutoFair Ford of Haverhill, MA purchasing a Ford F-250 XLT with a Tremor package. We had Amaya for a salesperson and she was wonderful. The best part of the whole experience was th More

by Pas8658
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amaya , Sonja Francisco, John Aliperta
Sep 01, 2020 -

Autofair Ford of Haverhill responded

Congratulations on your Ford F-250 XLT! It's great to hear that Amaya provided pressure-free service and helped you get into the right truck for you. Thank you for recommending Autofair Ford of Haverhill!

August 31, 2020

Great experience again. They really look out for the customers needs. Couldn’t be happier with the truck I got. Thank you for all the help More

by Ryanterrazzano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Giordano, Sonja Francisco, Matt Cogswell
Sep 01, 2020 -

Autofair Ford of Haverhill responded

Thank you for taking the time to leave us a review! We are grateful to have you as a customer here at Autofair Ford of Haverhill, and we hope that you continue to enjoy your new truck!

August 27, 2020

Great work for service done to transmission and back up camer and inspection sticker and was able to get camera part quickly. Besutiful detailing work done. More

by Phardgrove
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Gagnon
Aug 27, 2020 -

Autofair Ford of Haverhill responded

Thank you for the review! It was our pleasure to assist you here at Autofair Ford of Haverhill, and if you ever need anything else, don't hesitate to come back and see us again!

August 26, 2020

Set appointment online for the same day I requested service. Drove in dropped off keys and was called in a timely manner when service was complete. Truck was driven around for me to access vehicle at t More

by Keithwaddington
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Gagnon
Aug 26, 2020 -

Autofair Ford of Haverhill responded

Keith, thank you for taking the time to leave us a review! It was our pleasure to service your truck here at Autofair Ford of Haverhill, and if you ever need anything else, don't hesitate to come back and see us again!

August 26, 2020

Everything went fine for the most part. Reasonable rates compared to other Ford dealers service dept. The only drawback was they had to chase down a part that wasn't in stock so a 45 minute job turned into More

by Paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Logan Agrella
Aug 27, 2020 -

Autofair Ford of Haverhill responded

Paul, thank you for taking the time to leave us a review. It was our pleasure to assist you here, and we will certainly share this feedback with our team and work to improve our efficiency going forward. If there is anything more we can do for you, please don't hesitate to give us a call or come back and see us again.

August 22, 2020

Worked with the sales associate on line and she was very professional and prompt messages and responses. Was able to work out a deal and not have to have many phone calls back and forth. More

by dgcoach24
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aimee Plante
Aug 23, 2020 -

Autofair Ford of Haverhill responded

Thank you for trusting us to get you into a vehicle! We're proud to have your business at Autofair Ford of Haverhill!

August 21, 2020

Had a great experience! Everyone extremely professional! Service is excellent. Will be back sss sss ss. Ssl ss ss ss ssss ss s s a More

by Jennie Appleton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Sirois
Aug 21, 2020 -

Autofair Ford of Haverhill responded

Thank you for taking the time to share your feedback, Jennie! We're proud to have earned your business at Autofair Ford of Haverhill!

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