Autofair Ford of Haverhill

Bought my truck there in 2013 and will most likely buy the next one there, the service is always good, on once was the wait to long and they made up for it my next trip. the next one there, the service is always good, on once was the wait to long and they made up for it my next trip. More

Easy and fast to make an appointment for oil change. Was advised it would be approximately 1 hour. Was met by Dan who was very helpful and friendly. In about 1 hour and 10 minutes was driving home Positiv advised it would be approximately 1 hour. Was met by Dan who was very helpful and friendly. In about 1 hour and 10 minutes was driving home Positive experience. More

Dan, our service representative, was great. He explained everything thoroughly and he was very helpful in recommendations and extremely polite. I was very impressed with his attention to detail on my servic everything thoroughly and he was very helpful in recommendations and extremely polite. I was very impressed with his attention to detail on my services and very welcoming.A great asset to have in your service department for sure I More

Fast and courteous service Edwin was especially nice, it Fast and courteous service Edwin was especially nice, it didn’t take long to set me up.. Didn’t take long to finish me up. Fast and courteous service Edwin was especially nice, it didn’t take long to set me up.. Didn’t take long to finish me up. More

Were very clear on what had to be done to my vehicle and were able to do all the work much quicker than l thought were able to do all the work much quicker than l thought More

The pick up and drop off service is really appreciated since loaners are not available. I really appreciated that customer care. Service was timely and professional. since loaners are not available. I really appreciated that customer care. Service was timely and professional. More

Greatest car purchase I have ever made. So easy, great customer service, great follow up. From beginning to end was smooth, no stress purchase. Everyone I dealt with was so helpful, answered all my questi customer service, great follow up. From beginning to end was smooth, no stress purchase. Everyone I dealt with was so helpful, answered all my questions and got me to where I needed to be. More

Brought my vehicle in for oil change, check fluids and rotate tires. Very efficient check in process, as always. Clean ad organized with COVID concerns in mind. The waiting room is great with many seat rotate tires. Very efficient check in process, as always. Clean ad organized with COVID concerns in mind. The waiting room is great with many seating options including tables and chairs for working in addition to a huge sitting area for relaxing and watching tv, restrooms are always clean, too. Normally, someone comes to tell you if they are running late and today that did not happen. I was told about 45 minutes for my job however it was closer to 1 1/2 hours. All is good and I will continue to be a loyal client of AutoFair Ford in Haverhill MA More

Great experience would go back anytime would recommend them to anyone looking for a customer based dealership that is friendly and about giving the best for customers needs them to anyone looking for a customer based dealership that is friendly and about giving the best for customers needs More

Service was excellent & done faster than expected! Friendly staff and thorough recommendations. Dan was my service advisor and made me feel welcome during my first service! Friendly staff and thorough recommendations. Dan was my service advisor and made me feel welcome during my first service! More