Autofair Ford of Haverhill

Could be a little faster...I waiting an hour and a half for a nail in my tire. Please bring back the coffee.....if people are scared don't take one for a nail in my tire. Please bring back the coffee.....if people are scared don't take one More

Great service. They are truly easy to deal with ! Timely flexible polite clean shop. They went out of way to Make sure everything was done to my liking flexible polite clean shop. They went out of way to Make sure everything was done to my liking More

Fast,effient,very pleasant and informed,drop off was easy,very clean waiting room.Took less time then estimated.First time there will be back easy,very clean waiting room.Took less time then estimated.First time there will be back More

Great job and done quick! Replaced my hood where it was bubbling up on the paint. Car looks great and repair job was flawless! great service! bubbling up on the paint. Car looks great and repair job was flawless! great service! More

It was an efficient, friendly buying experience. I was able to trade in a F150 , purchase new F250, and take delivery within a four time period. able to trade in a F150 , purchase new F250, and take delivery within a four time period. More

Service personnel always friendly and helpful. Dealership is always clean. They still trying to buy my car. But I am not.selling! All mainstream has been done here. Very satisfied. Dealership is always clean. They still trying to buy my car. But I am not.selling! All mainstream has been done here. Very satisfied. More

Great, quick service. First oil change was free. I have nothing but good things to say about autofair Ford in Haverhill. Will continue to use the service department. nothing but good things to say about autofair Ford in Haverhill. Will continue to use the service department. More

Mixed review. Edwin was great and the service manager that check me out was great. However $150 to just plug in a computer and program a trailer brake controller that takes 5 minutes is alittle crazy. So that check me out was great. However $150 to just plug in a computer and program a trailer brake controller that takes 5 minutes is alittle crazy. Some dealers will charge 1/4hr for it. They told me 140 then the bill was almost $160. I was late for work and just paid(my fault) when I looked at the bill they charged $16 for shop supplies. They didn’t use any supplies it was a module update. That is shady.They did get me in fast. Start charging customers accordingly.dealerships are know as the most dishonest people/business in the world there are a few good one and autofair could be one but please charge people accordingly. Shop supplies are understandable but only when they are actually used. $16 for no supplies is a scam. UPDATE: dealership did reach out and agreed that the shop supplies should not have been charged.I hope they change there practices on this. More

Very prompt! I pulled in and Edwin greeted me right away before I had even opened my car door. They promptly took my car in and finished it within a couple hours. Amazing service!! before I had even opened my car door. They promptly took my car in and finished it within a couple hours. Amazing service!! More

Autofair of Haverhill dIagnosed the problem with my Explorer quickly and was able to repair for a fair price and delivered the vehicle back at promised time Explorer quickly and was able to repair for a fair price and delivered the vehicle back at promised time More