Autofair Ford of Haverhill
Haverhill, MA
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Great job to the ford team thank you Mr Stubbs, I don't think this survey should tell me how many words I should use. think this survey should tell me how many words I should use. More
Zero stars would be more accurate. They called to pick up my son's Maverick. All the roads were closed getting to the dealer. Not their fault, but they could have warned us. Work h They called to pick up my son's Maverick. All the roads were closed getting to the dealer. Not their fault, but they could have warned us. Work had obviously been happening for hours in front of the dealership. Then when complaining when a 10 min trip took about 45 minutes to go through the 3 detours to get there the service manager got up and started swearing at us. He actually gave me his buisness card because he didn't care. He actually told us to "Get your truck and get the F#@& out of my shop and never come back. And whatever he says, he started the swearing. And I guess he never wants return customers. NEVER GO TO THIS DEALERSHIP And my son got the run around and lied to when buying the car in the first place. Oh yea, then they didn't even know where on the lot the truck was. We had to wander around looking for it. We did see someone looking at pickups. We warned him about the service. More
Had a great experience at AutoFair deciding whether to buy my lease, end the lease or possibly lease again. Wasn’t planning on do another lease but Sales Associate Olivier Grullon was great as was Mauric buy my lease, end the lease or possibly lease again. Wasn’t planning on do another lease but Sales Associate Olivier Grullon was great as was Mauricio the Sales Manager who put together figures on paper to show me pros and cons. In the end I decided to lease a 2024 . Oliviel took me for a test drive in the new car. Couldn’t have had a better Product Associate. Thank you Oliviel Grullon. More
From the moment I arrived everyone was friendly and helpful. This the 3rd vehicle I have bought here and as usual my experience was great and I look forward to the next time I visit. helpful. This the 3rd vehicle I have bought here and as usual my experience was great and I look forward to the next time I visit. More
Excellent services the people a professional an the job thenck for the services never stopped thenck for the services never stopped More