Back

Autofair Ford of Haverhill

Haverhill, MA

4.7
1,100 Reviews

501 Broadway

Haverhill, MA

01832

Directions

By Type

Showing 1,100 reviews

June 23, 2024

Auto fair quickly scheduled an appointment for me and was quick to get my car serviced More

by Cchrisnp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
Jun 24, 2024 -

Autofair Ford of Haverhill responded

Thank you for your confidence in AutoFair Ford of Haverhill, and for your business. We are grateful to have you as a customer!

June 20, 2024

Great job to the ford team thank you Mr Stubbs, I don't think this survey should tell me how many words I should use. More

by Duplisea7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Popkin, Jonathan Giordano, Chris Gagnon, Daniel Cameron, Michael Pierce , Russell Parolisi, Kellsie Farnell
Jun 21, 2024 -

Autofair Ford of Haverhill responded

Thanks for the shoutout to Mr. Stubbs and our team at AutoFair Ford of Haverhill! We appreciate your feedback and are glad you had a great experience with us.

June 15, 2024

Great team My salesman Devin was a no pressure salesman made buying a bronco sport a pleasure More

by Bgetchell477
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin great job, Felix Gomez, Ercan Alparslan, Joshua Yaines, Michael Spanos
Jun 17, 2024 -

Autofair Ford of Haverhill responded

We are glad to hear that Devin made your purchasing experience pressure-free. Thanks for choosing AutoFair Ford of Haverhill, and enjoy the Bronco Sport!

June 15, 2024

They performed the aervice quickly. Everyone was friendly and helpful the waiting area was clean More

by Dbhempstead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill crovo
Jun 17, 2024 -

Autofair Ford of Haverhill responded

We are honored to receive your support, Dbhempstead. Thank you! - AutoFair Ford of Haverhill Team

June 12, 2024

My recent experience buying a new Ford Escape was very professional and efficient . Highly recommended. More

by richard
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Phillip Prahl
Jun 12, 2024 -

Autofair Ford of Haverhill responded

Richard, thank you for recommending AutoFair Ford of Haverhill! We're glad to hear your experience was professional and efficient. Enjoy your new Ford Escape!

June 03, 2024

Zero stars would be more accurate. They called to pick up my son's Maverick. All the roads were closed getting to the dealer. Not their fault, but they could have warned us. Work h More

by brig42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Gagnon
Jul 15, 2024 -

Autofair Ford of Haverhill responded

This was a difficult day for us here at AutoFair Ford of Haverhill. The road construction knocked out an electric pole leaving us without power or phone lines. We were able to contact our website provider and get an emergency message up with a contact email. Our team did their best to reach out to customers using cell phones. Without access to our computer database, contact information was not available. I am glad the team was able to complete your son's recall before we lost power. We did not appreciate the way you treated our service advisor Ricardo. It was inappropriate to yell and swear at him, as he had no control over a power outage that affected most of the city. Not long after this interaction, Ricardo decided to leave the business. He has decided to pursue another career and we are doing everything we can to support his decision. Due to the complaints from other customers, and the effects of your actions had on our team, we will not service any more vehicles for you. We hope you find a shop that will help you moving forward. -Adam Schreffler

May 27, 2024

Had a great experience at AutoFair deciding whether to buy my lease, end the lease or possibly lease again. Wasn’t planning on do another lease but Sales Associate Olivier Grullon was great as was Mauric More

by JC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oliviel Grullon, product Associate
May 28, 2024 -

Autofair Ford of Haverhill responded

JC, we're delighted to hear that Olivier and Mauricio made your leasing experience a positive one at AutoFair Ford of Haverhill. Enjoy driving your new car!

May 22, 2024

Great job took care of all my requests good communications Pleasure working with Justine and any other that happen to answer when i called More

by Doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justine
May 23, 2024 -

Autofair Ford of Haverhill responded

Doug, we're glad to know that Justine and the rest of our team at AutoFair Ford of Haverhill were able to assist you effectively. Thanks for your positive feedback!

May 15, 2024

From the moment I arrived everyone was friendly and helpful. This the 3rd vehicle I have bought here and as usual my experience was great and I look forward to the next time I visit. More

by jhanna510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Parolisi, Michael Spanos
May 15, 2024 -

Autofair Ford of Haverhill responded

Jhanna, we're so glad to know you've had consistently great experiences at AutoFair Ford of Haverhill. We appreciate your loyalty and look forward to seeing you next time!

May 14, 2024

Excellent services the people a professional an the job thenck for the services never stopped More

by contrerasaybar@hotmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo vargas , Scott Popkin, Jonathan Giordano, Chris Gagnon, Daniel Cameron, Michael Pierce , Russell Parolisi, Kellsie Farnell
May 14, 2024 -

Autofair Ford of Haverhill responded

Thanks for supporting AutoFair Ford of Haverhill with a stellar review! Drive safe and take care!

...
5
...