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Autofair Ford of Haverhill

Haverhill, MA

4.7
1,131 Reviews

501 Broadway

Haverhill, MA

01832

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Showing 1,131 reviews

January 09, 2021

Went in for an oil change and a couple of other concerns and they got me in and out in a timely manner 👍!! Thank you !! More

by fishervp2004
Recommend Dealer
Yes
Employees Worked With
Edwin Alcantara
Jan 11, 2021 -

Autofair Ford of Haverhill responded

We are happy we could help! Thank you for choosing Autofair Ford of Haverhill and taking the time to review our team. See you next time!

January 09, 2021

My first experience with the service department was very positive. They were able to diagnose the problem and replace the sensor under warranty. Jesse went the extra mile and moved my car over for its in More

by Jillbroyles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse in service
Jan 11, 2021 -

Autofair Ford of Haverhill responded

Thank you for choosing Autofair Ford of Haverhill and taking the time to review us! It's great to hear that Jesse and the team delivered quality, efficient service. We hope that your first visit to our service team was not your last. Thanks again, Jill!

January 09, 2021

Brought my 2017 Ford Explorer in for a recall. Daniel and the team did a great job on my car. During the recall they found that my rear brakes were beyond worn and for safety reason should be replaced. Dan s More

by dan.pietrowski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Cameron
Jan 11, 2021 -

Autofair Ford of Haverhill responded

Dan, we are happy to hear that our service team delivered attentive, thorough care. Thank you for choosing Autofair Ford of Haverhill and taking the time to recommend us. We look forward to working with you next time!

January 07, 2021

They did a good job and I didn’t have to wait long. The customer service ( Daniel) was great, and the place was very clean. More

by izzyid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Cameron
Jan 08, 2021 -

Autofair Ford of Haverhill responded

It was such a pleasure doing business with you! It's great to hear that Daniel and the rest of our team made your service visit so friendly, convenient, and efficient. Thank you for trusting Autofair Ford of Haverhill with your vehicle and your business!

January 04, 2021

Chris was quick, efficient and very good communicating. Had me out of there in less than 90 minutes. Would like,yo see some coffee brought back More

by jfwholley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Gagnon
Jan 04, 2021 -

Autofair Ford of Haverhill responded

Thank you for taking the time to review us, and shout out Chris! We appreciate your confidence in the Autofair Ford of Haverhill team and hope to earn your business again down the road. Drive safely!

January 02, 2021

Exceptional service. Pleasant and helpful staff. Exceptional service. Pleasant and helpful staff. Comfortable area to wait while service was completed. Convenient location. Easy to pull into More

by RobinKaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Gagnon, Daniel Cameron
Jan 05, 2021 -

Autofair Ford of Haverhill responded

Robin, we couldn't ask for a better review! Thank you for being a great customer of Autofair Ford of Haverhill.

December 31, 2020

Very friendly and efficient from the time I pulled in and very informative about my service from start to finish very professional will definitely come back again. Edwin Alcatraz was excellent he should be More

by Doug0668
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edwin Alcantara
Jan 04, 2021 -

Autofair Ford of Haverhill responded

Thank you for sharing your excellent service experience, Doug! Edwin is a valuable member of our team and we really appreciate your kind recommendation. We are thrilled to hear that you will be returning to Autofair Ford of Haverhill and we look forward to welcoming you back then!

December 23, 2020

I had a great experience at Autofair Ford of Haverhill. The process was quick, informative and very transparent. I look forward to servicing our new vehicle with Autofair and would recommend them to anyone More

by Ben
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Giordano, Filip Kotov, Andrew Correia
Dec 23, 2020 -

Autofair Ford of Haverhill responded

Ben, thank you for taking the time to leave us a review! We are so glad you had a great experience working with our team at Autofair Ford of Haverhill, and we will be sure to pass along your kind words. We look forward to your first service visit!

December 23, 2020

Both the salesman John Aliperta and the finance manager Matt Coggswell where professional throughout the transaction even when I wasn’t.. They where patient and curtious which made it a great experience. I More

by Scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Cogswell, John Aliperta
Dec 24, 2020 -

Autofair Ford of Haverhill responded

Congratulations on your new car, Scott! It is wonderful to read your kind review of John, Matt, and Autofair Ford of Haverhill. We are grateful to have you as a customer and hope to work with you again down the road. Happy holidays!

December 18, 2020

I've been bringing both of my cars to Autofair for years and have always received great service. Everyone is always friendly and courteous and my cars always fixed right the first time. I wouldn't go anywhe More

by Nardi10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edwin Alcantara
Dec 18, 2020 -

Autofair Ford of Haverhill responded

Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that you are so confident in the Autofair Ford of Haverhill team to get the job done. Safe travels, and we hope to earn your business again down the road!

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