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Autofair Ford of Haverhill

Haverhill, MA

4.7
1,131 Reviews

501 Broadway

Haverhill, MA

01832

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Showing 1,131 reviews

February 14, 2021

Dan was fabulous to work with. Kept me up to date with the process. Informed what the next steps will be, and set up my follow up visit. More

by 2015FordFusion
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Cameron
Feb 15, 2021 -

Autofair Ford of Haverhill responded

We are proud to have earned your business and five-star review! Thank you for taking the time to review Autofair Ford of Haverhill and highlight Dan's great work. We look forward to seeing you next time!

February 08, 2021

Kayla was great! Most helpful and pleasant throughout the time I was there! She went above and beyond to meet all my needs and answer all my questions. She is a true professional who does her job excellently More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla
Feb 09, 2021 -

Autofair Ford of Haverhill responded

David, thank you for taking the time to leave us a review! We couldn't be happier to hear that Kayla took such good care of you here at Autofair Ford of Haverhill, and we will be sure to let her know that you appreciate her help. We look forward to working with you again sometime!

February 05, 2021

I had the best service experience today I was greeted and the process to drop off and pick up the car was very smooth. Nicholas the service advisor was informative and so helpful More

by Maxi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Logan Agrella
Feb 05, 2021 -

Autofair Ford of Haverhill responded

Maxi - Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that you had such a successful experience working with Nicholas. Drive safely, and we hope to see you again at Autofair Ford of Haverhill!

February 05, 2021

Great experience - no hassles - no pressure - picking up car totally uneventful - everything they promised was delivered - insurance was totally taken care of as was getting the sticker and the extras for t More

by Diane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug and Rudy in sales - Brandon in Business Office
Feb 08, 2021 -

Autofair Ford of Haverhill responded

Diane - At Autofair Ford of Haverhill we strive to make the car-buying process simple and it's great to hear this was your experience. Thank you so much for trusting us with this purchase! We will share your kind feedback with Doug, Rudy, and Brandon.

January 31, 2021

Brought my car in for 15K service appointment. Matt helped me right away and was very courteous and pleasant to work with. Service was complete in 90 minutes as he predicted. Highly recommend! More

by Rpelczar1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Milliken
Feb 01, 2021 -

Autofair Ford of Haverhill responded

Your recommendation means a lot to us! Thank you so much for visiting us at Autofair Ford of Haverhill for your 15k service. We appreciate this feedback about Matt and look forward to seeing you down the road.

January 29, 2021

My service advisor Nick was GREAT! Very professional and friendly when speaking to him about my vehicle. Nick made sure I was in and out as soon as possible, and I would recommend him to anyone looking for More

by Dbbrown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Sirois
Feb 01, 2021 -

Autofair Ford of Haverhill responded

Thank you for taking the time to leave us a review! Nick is an excellent member of our team at Autofair Ford of Haverhill, and we will be sure to let him know that you appreciate his help. We look forward to your next visit!

January 28, 2021

Excellent job on behalf of the service department for resolving my vehicles issue. Chris and Dave in the service department were instrumental in coordinating my visit for vehicle repair... More

by Eitsvideosystems
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Gagnon, Dave Pento
Jan 28, 2021 -

Autofair Ford of Haverhill responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Autofair Ford of Haverhill, and we will be sure to let Chris and Dave know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

January 26, 2021

Great work. Everyone is very welcoming. I have not had to wait longer than was told based on repair being done to my vehicle. Very pleased. Definitely recommend visiting this Ford dealership. More

by chachi6109
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Sirois, Chris Gagnon, Edwin Alcantara, Aaron Greenwood, Dave Pento, Daniel Cameron, Matthew Milliken
Jan 27, 2021 -

Autofair Ford of Haverhill responded

We are thrilled to hear that our team made your service experience so welcoming and efficient. Thank you for choosing Autofair Ford of Haverhill and taking the time to share your kind words. See you next time!

January 24, 2021

Dropped car off for interior detailing they did an awesome job and clean the outside of the car and my rims very nicely they did an outstanding job the car looked like the day I bought it I was very h More

by dwightstillman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Gagnon
Jan 25, 2021 -

Autofair Ford of Haverhill responded

Thank you for trusting Autofair Ford of Haverhill to get the job done! We're thrilled to hear that our service team impressed you and we look forward to working with you next time!

January 23, 2021

The service department had me in and out in a little over an hour and everyone was very pleasant and helpful..what a great experience More

by KPH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adonis Gonzalez
Jan 25, 2021 -

Autofair Ford of Haverhill responded

Thank you for the five-star review! We appreciate your confidence in the Autofair Ford of Haverhill team and hope to see you back next time!

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