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Autofair Ford of Haverhill

Haverhill, MA

4.7
1,131 Reviews

501 Broadway

Haverhill, MA

01832

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Showing 1,131 reviews

March 09, 2021

Appointment was easy to schedule with the staff being accommodating. When I arrived, the staff was knowledgeable and helpful. I waited while they serviced my vehicle and it was returned ahead of schedule More

by rizzo122
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Gagnon
Mar 10, 2021 -

Autofair Ford of Haverhill responded

There is nothing better than hearing that our team delivered efficient, top-notch service! Thank you for your business and your kind review of Autofair Ford of Haverhill. We hope to welcome you back for your future maintenance needs!

March 09, 2021

Truck in there for a week...Truck didn't move for 3 days...last day there I questioned if it was being worked on ..He said yes...little did he know I was on the property and it was parked in same spot. More

by Tsm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Gagnon
March 04, 2021

Very pleased with service. Nick was excellent! I will be rescheduling an appointment for my next oil change in the recommended time frame and look forward to another great service. More

by ke2nns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Sirois
Mar 04, 2021 -

Autofair Ford of Haverhill responded

We're so proud to have gained you as a loyal customer! It's great to hear that Nick took such good care of you and your vehicle. Thank you for coming to Autofair Ford of Haverhill for your oil change!

March 03, 2021

Great service and communication! Chris was very friendly and called me as soon as the car was ready, knowing I had a limited time period to pick it up. Awesome! More

by Mike.H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Gagnon
Mar 04, 2021 -

Autofair Ford of Haverhill responded

Mike, thank you for the review! It was our pleasure to assist you here at Autofair Ford of Haverhill, and we will certainly let Chris know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

March 03, 2021

A great experience all around. I will now offer a A great experience all around. I will now offer a review of this 25 word requirement to submit a review. It’s a real deterrent to submitting a rev More

by Ginnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Gagnon
Mar 04, 2021 -

Autofair Ford of Haverhill responded

We appreciate this feedback about Chris, Ginnie! Thank you for trusting your business with Autofair Ford of Haverhill.

March 03, 2021

I dropped my car off on Monday evening for a Tuesday appointment. I got a call Monday saying it was already done. Logan helped me More

by bonjovi01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Agrella, Logan
Mar 03, 2021 -

Autofair Ford of Haverhill responded

We're glad to hear that Logan and the rest of our service team delivered such an efficient, seamless experience! Thank you for trusting Autofair Ford of Haverhill with your vehicle and your business!

March 03, 2021

It was excellent. The staff was excellent - informative, easy to work with, and good at there jobs. I would definitely return when I need maintenance. More

by Genie Bennett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edwin Alcantara
Mar 04, 2021 -

Autofair Ford of Haverhill responded

Thank you for choosing Autofair Ford of Haverhill for your maintenance needs, Genie! We appreciate your kind review and we look forward to welcoming you back next time. Have a great day!

March 01, 2021

I bright my car in for inspection. From the start, they were very courteous and professional. The inspection proceeded quickly and efficiently. I was informed of the process the entire time, and rolled o More

by AdamMerm72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember the names of the staff that assisted me. Know they said their names, but I’m terrible at remembering.
Mar 01, 2021 -

Autofair Ford of Haverhill responded

Thank you for choosing Autofair Ford of Haverhill for your inspection! We are very glad to hear that you received professional and timely service from our team. Have a wonderful week!

February 28, 2021

Would Highly recommend auto fair of Haverhill for anyone looking to buy a vehicle. Our salesman Charlie Was great to work with he was friendly and very knowledgeable. More

by Greg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aimee Plante, Filip Kotov, Charlie Kamer
Mar 01, 2021 -

Autofair Ford of Haverhill responded

Greg, your recommendation of Charlie and the team means the world to us! Thank you for your business and your five-star review of Autofair Ford of Haverhill.

February 28, 2021

Nicholas was excellent in keeping me informed about what was happening with my car. He arranged for me to get a rental car with Hertz. More

by Schauf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Sirois
Mar 01, 2021 -

Autofair Ford of Haverhill responded

Thank you so much for reviewing Autofair Ford of Haverhill and mentioning Nicholas! We appreciate your business and are happy to know that you're a satisfied customer.

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