Autofair Ford of Haverhill

All requests were All requests were accomplished. Service was done in a timely manner. William was courteous and efficient. I would rec All requests were accomplished. Service was done in a timely manner. William was courteous and efficient. I would recommend AutoFair to my family and friends. More

The customer service was great! The price I was quoted was spot on! And it was all done in a timely manner. Thank you so much. was spot on! And it was all done in a timely manner. Thank you so much. More

The service advisor was very nice. I told him that I was there for a state inspection. He told me I’d be the first one in line. The visit was great. I was in and out of there. Very good experience! there for a state inspection. He told me I’d be the first one in line. The visit was great. I was in and out of there. Very good experience! More

I had a great sales person Charlie he was very informative and answered all my questions. Was not pushy at all made me comfortable. Thanks Charlie. informative and answered all my questions. Was not pushy at all made me comfortable. Thanks Charlie. More

Chris was helpful with getting my car repaired. Ford did not have part available so had to use after market part, at my request because of that it was not covered by warranty. Very disappointed with that po not have part available so had to use after market part, at my request because of that it was not covered by warranty. Very disappointed with that policy. More

Everyone was kind and not to pushy. Very willing to work with me the get a great price for a great car I walked in not even knowing I needed. with me the get a great price for a great car I walked in not even knowing I needed. More

Went to auto fair Ford for a oil change on 2018 Ford truck my service advisor was Dan Cameron he was very helpful with explaining the bill truck my service advisor was Dan Cameron he was very helpful with explaining the bill More

Logan did a great job of communicating what was needed and what was going on. Very attentive to my need to get the truck back and what was going on. Very attentive to my need to get the truck back More

Excellent service as usual! I get treated like a human and not someone who doesn’t have a clue! Will return for the next service! and not someone who doesn’t have a clue! Will return for the next service! More

Not happy with the service department as usual. The service writer was good but the service not. Brought my car in for a recall notice and brought another issue up that had to do with my keyless entry service writer was good but the service not. Brought my car in for a recall notice and brought another issue up that had to do with my keyless entry system. The manager himself told me that this was an easy fix with no charge and that they would order the part and be in touch in a couple of days, we’ll it’s been at least three weeks and after leaving messages for both the service writer and the manager I gave up. I will never do business there again. As a new Service Manager he boasted how he wanted to make things right and take care of it, yeah right all talk. More