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Autofair Ford of Haverhill

Haverhill, MA

4.7
1,118 Reviews

501 Broadway

Haverhill, MA

01832

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Showing 1,118 reviews

October 19, 2024

My salesman John was extremely helpful and did all he could do to make the sale smooth More

by Gftvcrj5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John you just turn up and see that. I think the rest will work itself.
Oct 21, 2024 -

Autofair Ford of Haverhill responded

It's awesome to hear John delivered a 5-star AutoFair Ford of Haverhill experience. Enjoy the new ride, and drive safely!

October 14, 2024

Excellent Customer Service as usual. Excellent and very courteous service advisor in Liana.. Thank you! More

by catmanpete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liana Perez
Oct 15, 2024 -

Autofair Ford of Haverhill responded

Thank you for the kind words! We're delighted to hear that Liana provided excellent service at AutoFair Ford of Haverhill. We appreciate your support and look forward to serving you again!

October 10, 2024

Best service and sales in the area! This dealership always delivers a 5 star experience. More

by Kayla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Giordano, Ercan Alparslan, Chris Gagnon, Michael Pierce
Oct 10, 2024 -

Autofair Ford of Haverhill responded

Kayla, it was our pleasure to assist you. Thank you from all of us here at AutoFair Ford of Haverhill!

October 06, 2024

As a previous customer, and have recommended this dealer to many friends and family. I have to say the experience has changed since my last purchase. My fiance and i’s time was gracefully wasted. When we re More

by 92lilred
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mauricio
Nov 22, 2024 -

Autofair Ford of Haverhill responded

Thank you for sharing your experience with us. It's disappointing to hear that we didn't meet the expectations set by previous visits, especially regarding the appraisal process and communication from our management team. We appreciate your kind words about Darius's efforts, and we're sorry to see you go elsewhere for your purchase this time around. If there's anything further you'd like to discuss or if there are any questions I can help answer, please feel free to reach out. Thank you, Adam Schreffler - General Manager - (978) 478-6220

October 04, 2024

Clean, and well kept. Music was nice and so were the people. Chris was excellent More

by Dleevah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Stubbs
Oct 04, 2024 -

Autofair Ford of Haverhill responded

We are glad to hear that Chris was great to work with. Thanks for choosing AutoFair Ford of Haverhill!

October 01, 2024

Justine from AutoFair Ford in Haverhill was incredibly kind and professional when having my truck serviced for an oil change. She was polite and listened to my concerns and provided me with excellent serv More

by vladi
Recommend Dealer
Yes
Employees Worked With
Justine Gutierrez
Oct 02, 2024 -

Autofair Ford of Haverhill responded

Thank you for sharing your positive experience! We're delighted to hear that Justine provided excellent service during your visit at AutoFair Ford of Haverhill. We appreciate the recommendation and look forward to assisting you again in the future!

September 26, 2024

I always trust the team at Autofair service with both my 2021 Ranger and my 2019 SHO. They are honest, courteous and always deliver what they promise and quote. And usually done ahead of time! Thank you a More

by Stable47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill, Chris Gagnon
Sep 26, 2024 -

Autofair Ford of Haverhill responded

Thank you for trusting AutoFair Ford of Haverhill with your vehicles! We're glad to hear our team consistently delivers honest and timely service. See you down the road!

September 15, 2024

Bill greeted me upon arrival for drop off and pick up, he was quick and efficient and knew what my vehicle's need were. More

by ts2024$
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill K
Sep 16, 2024 -

Autofair Ford of Haverhill responded

We're glad to hear Bill provided quick and efficient service during your visit at AutoFair Ford of Haverhill. Thanks for sharing your positive experience!

September 11, 2024

My service manager, Bill, was wonderful to work with. He was friendly and professional and kept me informed on the progress of my car’s repair service. More

by mlwoods28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
Sep 11, 2024 -

Autofair Ford of Haverhill responded

We're delighted to hear that Bill provided you with excellent service at AutoFair Ford of Haverhill. Thanks for sharing your positive experience!

September 10, 2024

Liana from the service dept was fantastic! I would give them 5 stars based on her, however there is no parking available there and even though they seem to share a parking area with the dealer More

by fairygirl021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liana
Sep 10, 2024 -

Autofair Ford of Haverhill responded

Thank you for sharing your experience! We're glad to hear Liana provided excellent service at AutoFair Ford of Haverhill. We apologize for the parking inconvenience and will address this issue with our team. Your feedback is valuable, and we appreciate your understanding!

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