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Autofair Ford of Haverhill

Haverhill, MA

4.7
1,131 Reviews

501 Broadway

Haverhill, MA

01832

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Showing 1,131 reviews

May 14, 2021

They had what I wanted, gave me a great trade value. Completed everything very quickly and drove away in my new truck. I’ve bought and sold many cars and this was a great experience More

by Paul C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Giordano, Jason Ose, Sonja Francisco
May 14, 2021 -

Autofair Ford of Haverhill responded

Thank you for the great review, Paul! We are thrilled to hear that you had such a successful purchase experience working with the Autofair Ford of Haverhill team. Drive safely, and we hope to see you again down the road!

May 12, 2021

Easy to make appointment, received reminder notification, Chris was very helpful and called me when he said he would. I rated the price poor because $60 for and oil change is expensive. More

by jwalsh68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Gagnon
May 10, 2021

Great service a well deserved triple AAA rating from start to finish. I would highly recommend my friends to try AutoFair in Haverhill. I will be back soon. More

by Jlozowski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Alcantara
May 10, 2021 -

Autofair Ford of Haverhill responded

Thank you for taking the time to share! We appreciate your confidence in the Autofair Ford of Haverhill team to get the job done. Drive safely, and we hope to see you again down the road!

May 10, 2021

Great and prompt service. I was greeted upon arrival and invited to take a seat in the waiting area. Car was delivered within 45 minutes of my arrival. More

by Lnw1024
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Agrella
May 10, 2021 -

Autofair Ford of Haverhill responded

Thanks for the 5 star review of your service visit with us. We appreciate your business and hope to see you next time. Have a wonderful day!

May 10, 2021

I was there three times before I got any help but today I got the help I need it thank you very much logan. See you next time. Ty More

by Taina13$
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Logan Agrella
May 11, 2021 -

Autofair Ford of Haverhill responded

Thank you for this feedback, Taina. We apologize for any inconvenience during your initial visits, as we want the most for our guests. While it is great to hear that Logan delivered a successful experience this time around, I would be happy to speak with you to see that your concerns have been fully addressed. Please do not hesitate to reach out to me if there is anything more I can do for you. Best, Dave Pento - Service Director - 978-478-6250

May 07, 2021

Great response time, quick repairs, great customer service! Shuttle people were very nice too! I I I I I I I I I I I More

by Wendy.sibley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shuttle guys don’t know their names, Chris Gagnon
May 08, 2021 -

Autofair Ford of Haverhill responded

Thank you for the awesome review, Wendy - it was a pleasure to serve you! We appreciate you trusting Autofair Ford of Haverhill with the care of your vehicle and hope to see you again soon!

May 04, 2021

First contact was with Patrick. He was extremely helpful and friendly on the phone. Awesome first impression. Kevin was our sales associate. Friendly, Informative and not pushy. Of all the dealerships we More

by WH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Toledo, Patrick Downing, Brian Schoech
May 05, 2021 -

Autofair Ford of Haverhill responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Patrick, Kevin, and Brian all provided the exceptional service we strive for at Autofair Ford of Haverhill, and we will certainly let them know that you appreciate their help. We hope that you continue to enjoy your newly purchased vehicle!

May 02, 2021

Great service informative knowledgeable and helpful/would recommend to others. Would have liked more for trade. I’ve got nothing else to say/ just making the 25 word mark More

by earlsteinman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Yaines
April 28, 2021

Work was completed in a timely manner and service rep, (Chris) kept me informed throughout the whole process! Very very very happy with the results!!! More

by memcintyre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Gagnon
Apr 28, 2021 -

Autofair Ford of Haverhill responded

Thank you for taking the time to review us! We appreciate your support and are happy to hear that you had such a successful experience working with Chris and the Autofair Ford of Haverhill team. Drive safely, and we hope to see you again down the road!

April 27, 2021

Chris Gagnon was very professional. He kept me informed with every step of the process in having my car repaired. Very pleased with my experience. More

by sandy_charest
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Gagnon
Apr 27, 2021 -

sandy_charest responded

Great customer service!

Apr 27, 2021 -

Autofair Ford of Haverhill responded

Thank you so much, Sandy! We are delighted to hear that Chris provided professional and communicative service. For all of your future auto needs, Autofair Ford of Haverhill will be here to help!

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