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Autofair Ford of Haverhill

Haverhill, MA

4.7
1,131 Reviews

501 Broadway

Haverhill, MA

01832

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Showing 1,131 reviews

June 20, 2021

Whenever I called to get a status update, someone was able to provide information even if the technician wasn’t available. They were always friendly. More

by mcfinno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edwin Alcantara
Jun 21, 2021 -

Autofair Ford of Haverhill responded

Thank you for the positive feedback! We're so glad to hear that the Autofair Ford of Haverhill team provided a positive service experience, and we hope to see you again down the road. Drive safe!

June 19, 2021

I Had my car in for an airbag recall and it was done and out within two hours. Great service and quick. Friendly people. 5 stars. More

by Gballer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Logan Agrella, Chris Gagnon, Edwin Alcantara, Daniel Cameron, Joshua Yaines, William Fischer
Jun 20, 2021 -

Autofair Ford of Haverhill responded

Thank you for the positive feedback and five stars! We strive to provide quick and efficient service, so this review made our day. We appreciate your business here at Autofair Ford of Haverhill and hope to see you again next time!

June 16, 2021

Very happy with my service today. Dropped car off for 30000 mile service, they arranged for a rental car. That went smoothly. The service dept. gave me an estimated time to do the work and called when t More

by Footprints3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Logan Agrella, Daniel Cameron
Jun 16, 2021 -

Autofair Ford of Haverhill responded

Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that you had such a successful experience working with the Autofair Ford of Haverhill service team. Drive safely, and we hope to see you again down the road!

June 15, 2021

The mechanics managed to drain out much water from a clogged drain in the undercarriage causing water in the passengers side floor! whether the water came from the windshield or the car-wash it hasn't b More

by ejparent
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Toledo
Jun 15, 2021 -

Autofair Ford of Haverhill responded

It's our pleasure to assist you! Thank you for choosing Autofair Ford of Haverhill for your auto repair needs. We look forward to our continued relationship.

June 13, 2021

Very happy to have worked with Dan when having my car repaired. He was very knowledgeable and made sure everything was done to my satisfaction. More

by SoleilLucky
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Cameron
Jun 14, 2021 -

Autofair Ford of Haverhill responded

Thank you for the great review! We are delighted Dan attentively took care of your car. It means a lot that our service stood out to you, and we are thrilled you stopped by Autofair Ford of Haverhill! Have a wonderful day!

May 28, 2021

Repair was an airbag recall. Car was taken on time. I was told the repair would be about 2 hours. They finished in 45 minutes. I don’t remember the Service Dept staff person. More

by jonathanrmiller
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember the employee’s name
Jun 02, 2021 -

Autofair Ford of Haverhill responded

Jonathan, thank you for taking the time to leave us a review! It was our pleasure to assist you here at Autofair Ford of Haverhill, and we will certainly let our team know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

May 18, 2021

All of the issues that I took the vehicle in for service were addressed. All required work was completed in a timely manner and recommendations were made for the other service concerns with the vehicle More

by jyrki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Gagnon
May 18, 2021 -

Autofair Ford of Haverhill responded

Thank you for taking the time to review us! Hearing that you are so confident in the Autofair Ford of Haverhill team to get the job done made our day. Drive safely, and we hope to see you again down the road!

May 18, 2021

Service was quick and easy. Service was quick and easy. Service was quick and easy. Service was quick and easy. Service was quick and easy. More

by Rrsj1987
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Gagnon
May 18, 2021 -

Autofair Ford of Haverhill responded

Thank you for choosing Autofair Ford of Haverhill, and for taking the time to review us! We hope to welcome you back for your future service needs.

May 17, 2021

My car went in for service and it needed a new radiator. Logan called me and told me that it would be covered under my warranty. Again I’m so pleased with the service and the repair. I would surely recommen More

by Sweenfred
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Logan Agrella
May 18, 2021 -

Autofair Ford of Haverhill responded

Thank you for taking the time to leave us a review! It was our pleasure to service your vehicle here at Autofair Ford of Haverhill, and we will certainly let Logan and our team know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

May 15, 2021

Amazing service as usual! Kept me in the loop during the whole process. Top notch friendly and helpful customer service. Thank you service crew amazing job! More

by JLynnD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Fischer
May 17, 2021 -

Autofair Ford of Haverhill responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Autofair Ford of Haverhill, and if you ever need anything else, don't hesitate to come back and see us again!

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