Autofair Ford of Haverhill

The customer service is always incredible. From the first phone call to the end of whatever service is being done, everyone is polite & helpful. After today’s appointment, I had another question. As annoyed phone call to the end of whatever service is being done, everyone is polite & helpful. After today’s appointment, I had another question. As annoyed as he probably was, William Fischer returned my call & answered my silly question. I sincerely appreciate the great service! More

Always a pleasure bringing my vehicle in for service. Mark was great! Explained every detail to me. Very glad I bought this vehicle. Thank you! Mark was great! Explained every detail to me. Very glad I bought this vehicle. Thank you! More

I had service done to my car and it was done satisfactorily. I sometimes use a local mechanic but needed to have a recall on latches worked on along with a few minor items. satisfactorily. I sometimes use a local mechanic but needed to have a recall on latches worked on along with a few minor items. More

I was in and out without any up selling. Just an oil change change More

Service department is excellent, Edwin made sure he knew everything that was going on in detail so it could be addressed properly, also checked with the warranty company to make sure items were covered befo everything that was going on in detail so it could be addressed properly, also checked with the warranty company to make sure items were covered before having services done to the vehicle so I knew what the cost was up front. More

Easiest transaction ever. Internet inquiry to sales manager to approval to owning the car. Pleasant gentleman to deal with most cooperatives. Absolutely would recommend this dealership. I’ve been a loy manager to approval to owning the car. Pleasant gentleman to deal with most cooperatives. Absolutely would recommend this dealership. I’ve been a loyal customer of another Ford dealership for years this was far better with a transaction. More

I found that the dealership and personnel were very upfront with their diagnostics and pricing I liked how they kept me informed at the end of the day and the staff was very kind to work with. upfront with their diagnostics and pricing I liked how they kept me informed at the end of the day and the staff was very kind to work with. More

New car purchase getting my inspection sticker was simple and easy. They got the car in and out with no delays. All positive experience so far and easy. They got the car in and out with no delays. All positive experience so far More

Went to have a oil change and the people in service center are very helpful and respectful. They got the job done fast and suggested some maintenance that need to be done soon. center are very helpful and respectful. They got the job done fast and suggested some maintenance that need to be done soon. More

Always gets the repairs or service done without delays or trying to push extra work. They are somewhere you can trust to do the job correctly. trying to push extra work. They are somewhere you can trust to do the job correctly. More