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Autofair Ford of Haverhill

Haverhill, MA

4.7
1,100 Reviews

501 Broadway

Haverhill, MA

01832

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Showing 1,100 reviews

September 11, 2024

My service manager, Bill, was wonderful to work with. He was friendly and professional and kept me informed on the progress of my car’s repair service. More

by mlwoods28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
Sep 11, 2024 -

Autofair Ford of Haverhill responded

We're delighted to hear that Bill provided you with excellent service at AutoFair Ford of Haverhill. Thanks for sharing your positive experience!

September 10, 2024

Liana from the service dept was fantastic! I would give them 5 stars based on her, however there is no parking available there and even though they seem to share a parking area with the dealer More

by fairygirl021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liana
Sep 10, 2024 -

Autofair Ford of Haverhill responded

Thank you for sharing your experience! We're glad to hear Liana provided excellent service at AutoFair Ford of Haverhill. We apologize for the parking inconvenience and will address this issue with our team. Your feedback is valuable, and we appreciate your understanding!

September 05, 2024

Bill , in the service department was extremely helpful when I had taken my car in because the engine light had gone on. Very respectful and courteous when dealing with me. Explained everything and was v More

by rpsidie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Crovo
Sep 05, 2024 -

Autofair Ford of Haverhill responded

Thank you for sharing your experience! We're glad to hear Bill provided excellent service at AutoFair Ford of Haverhill. We appreciate your feedback and look forward to assisting you in the future!

September 05, 2024

Service was excellent waiting area was beautiful. Came in and left on time. Highly likable service department More

by Andy.kennedy214
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Corvo , Daniel Cameron, Michael Spanos
Sep 05, 2024 -

Autofair Ford of Haverhill responded

Andy, we're delighted to hear you enjoyed the excellent service and comfortable waiting area at AutoFair Ford of Haverhill. Thanks for sharing your positive experience!

August 31, 2024

Great place. Great service. From start to finish. Marc was fantastic. Highly recommended. Thank you. More

by Oj
Recommend Dealer
Yes
Employees Worked With
Marc
Sep 03, 2024 -

Autofair Ford of Haverhill responded

Oj, we are pleased to hear that from start to finish, you had a five-star experience with Marc at AutoFair Ford of Haverhill. Thanks for stopping in!

August 22, 2024

Shad fathella and staff were amazing and helped me and my girlfriend get exactly what we wanted More

by christopherxkole
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shad fathella
Aug 22, 2024 -

Autofair Ford of Haverhill responded

Thank you for sharing your appreciation for Shad and the team at AutoFair Ford of Haverhill, Christopher! We're thrilled the crew could accommodate your needs. Safe travels!

August 21, 2024

Pick up and drop off service was excellent but the prices they quoted for repairs were pretty high More

by Otr953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kellsie Farnell
Aug 22, 2024 -

Autofair Ford of Haverhill responded

Thank you for this high-star rating of AutoFair Ford of Haverhill! We appreciate your feedback and will keep it in mind moving forward. Take care!

August 16, 2024

First time customer at Autofair for service on my Lincoln MKC. Excellent service from Kayla she is a Pro at being the liason between the customer and the auto mechanic. More

by David C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Baglio
Aug 19, 2024 -

Autofair Ford of Haverhill responded

David, we're delighted to hear that Kayla provided excellent service during your visit to AutoFair Ford of Haverhill. Thanks for choosing us!

August 14, 2024

Justine in the service department was very helpful and my oil change was done in an hour. Would highly recommend Autofair Ford great experience for my first time there. More

by Barbbev613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justine
Aug 14, 2024 -

Autofair Ford of Haverhill responded

We're delighted to hear Justine provided excellent service and that your first visit to AutoFair Ford of Haverhill was a great experience. Thanks for the recommendation!

August 03, 2024

Very good attention, and very good services. I recommend it as a good establishment to fix Your car. More

by Jorge Henriquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill crovo
Aug 05, 2024 -

Autofair Ford of Haverhill responded

Jorge, thank you for recommending AutoFair Ford of Haverhill! We're glad to hear you received excellent attention and service.