Autofair Ford of Haverhill
Haverhill, MA
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My service manager, Bill, was wonderful to work with. He was friendly and professional and kept me informed on the progress of my car’s repair service. He was friendly and professional and kept me informed on the progress of my car’s repair service. More
Liana from the service dept was fantastic! I would give them 5 stars based on her, however there is no parking available there and even though they seem to share a parking area with the dealer I would give them 5 stars based on her, however there is no parking available there and even though they seem to share a parking area with the dealer next door, one of the sales people from next door told me I couldn’t park there and was rude, which made the experience less than pleasant. If it wasn’t for Liana we probably would have gone elsewhere. We had to bring the car in for a recall and she was very helpful, keeping us updated as to when it would be ready. She is an asset to the team there! More
Bill , in the service department was extremely helpful when I had taken my car in because the engine light had gone on. Very respectful and courteous when dealing with me. Explained everything and was v when I had taken my car in because the engine light had gone on. Very respectful and courteous when dealing with me. Explained everything and was very easy to deal with. More
First time customer at Autofair for service on my Lincoln MKC. Excellent service from Kayla she is a Pro at being the liason between the customer and the auto mechanic. MKC. Excellent service from Kayla she is a Pro at being the liason between the customer and the auto mechanic. More
Justine in the service department was very helpful and my oil change was done in an hour. Would highly recommend Autofair Ford great experience for my first time there. oil change was done in an hour. Would highly recommend Autofair Ford great experience for my first time there. More