Back

Autofair Ford of Haverhill

Haverhill, MA

4.7
1,108 Reviews

501 Broadway

Haverhill, MA

01832

Directions

By Type

Showing 1,109 reviews

June 30, 2022

My car is under a recall from Ford. They refused to follow Ford’s written instructions. They said that Ford has left them high and dry for being reimbursed. Best Ford in Nashua is More

by karmatt54
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Russell Parolisi
June 27, 2022

I arrived too early, they still got me in and serviced efficiently without hassle. Explained steps for next service and what to expect. More

by edgest
Friendliness
Recommend Dealer
Yes
Employees Worked With
Russell Parolisi
Jun 28, 2022 -

Autofair Ford of Haverhill responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Autofair Ford of Haverhill team. Drive safely, and we hope to see you back next time!

June 23, 2022

I have been a autofair customer for over 30 years even before they were autofair I have never had a major issue More

by Bluegun180
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kellsie Farnell
Jun 23, 2022 -

Autofair Ford of Haverhill responded

Thank you for this excellent review. We are glad that our team has taken great care of you for over 30 years! See you again next time here at Autofair Ford of Haverhill!

June 22, 2022

Great service Chris. You went out of your way to accommodate me. Thank you very much. More

by sullivantim0913
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Gagnon
Jun 22, 2022 -

sullivantim0913 responded

Great service

Jun 23, 2022 -

Autofair Ford of Haverhill responded

It makes our day to hear that Chris and the team gave you a five-star experience! Thank you for trusting Autofair Ford of Haverhill with your service needs, we hope to welcome you back in the future.

June 20, 2022

Taken promptly- waiting room comfortable and vrry clean. Service to car was as expected and rate seemed fair. Very positive experience More

by Sklevine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kellsie Farnell
Jun 20, 2022 -

Autofair Ford of Haverhill responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Autofair Ford of Haverhill team. Drive safely, and we hope to see you back again down the road!

June 18, 2022

Great Work! Very professional and honest people that I got to help me with the problem with my truck! More

by rgoulet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Gagnon, Daniel Cameron, Russell Parolisi, Kellsie Farnell
Jun 20, 2022 -

Autofair Ford of Haverhill responded

We are thrilled you had a 5-star experience with our team here at Autofair Ford of Haverhill. Come back anytime!

June 18, 2022

Went in for an oil change and alignment. Staff was friendly, attentive and efficient. Will definitely return for service. More

by hectorc978
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kellsie Farnell
Jun 20, 2022 -

Autofair Ford of Haverhill responded

Thank you for your review! We're glad the Autofair Ford of Haverhill team welcomed you with excellent, focused service on your oil change and alignment. We look forward to working with you again!

June 16, 2022

Quick, friendly service. Service managers were very helpful. I have no complaints, and will teturn More

by Dbhempstead
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Gagnon
Jun 17, 2022 -

Autofair Ford of Haverhill responded

Quick and friendly service is our goal! Thank you for the amazing review of Autofair Ford of Haverhill - it is our honor and privilege to assist you. See you again next time!

June 11, 2022

Kellsie and the service team go above and beyond. No bs no games, not trying to sell me on anything extra that I have to have that day. Say what they are going to do and do it. Appreciate their profe More

by gregie69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Cameron, Kellsie Farnell
Jun 13, 2022 -

Autofair Ford of Haverhill responded

Thank you for the great review! We are so glad to hear that Kellsie and the team earned your five stars. Drive safely, and we hope to see you back again at Autofair Ford of Haverhill!

May 20, 2022

Best experience I’ve ever had buying a new vehicle great staff I would recommend them to any one More

by Tekopp15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adonis Gonzalez
May 23, 2022 -

Autofair Ford of Haverhill responded

It makes our day to hear that our team gave you the best car-buying experience you have ever had! Thank you for choosing Autofair Ford of Haverhill and for stopping by to review us. Enjoy the ride!

...
23
...