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Autofair Ford of Haverhill
Haverhill, MA
1,108 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,108 reviews
July 27, 2022
After having difficulty locating a local Ford dealer with decent service, I found Autofair Ford in Haverhill. Consistency has been key with me. For the last year they have been great to work with. Friendly decent service, I found Autofair Ford in Haverhill. Consistency has been key with me. For the last year they have been great to work with. Friendly, competitive pricing, and the repairs only need to be done once. My current service rep Kellsie has been so attentive and truly makes me feel like I am a valued customer. More
by attorneylara
Employees Worked With
Kellsie
July 22, 2022
Completely disappointed in my recent service event. Took 4 calls to approve the work, then a poor explanation of unexpected charges. Goodbye AutoFair of Haverhill. Looking for a new truck and are going Took 4 calls to approve the work, then a poor explanation of unexpected charges. Goodbye AutoFair of Haverhill. Looking for a new truck and are going elsewhere. Sad considering I purchased 3 vehicles from this location More
by Ddion9g
Employees Worked With
Mike Avella, Daniel Cameron
July 21, 2022
Service was prompt and repairs and costs were exactly what the service advisor explained . The staff were knowledgeable and well spoken the whole experience was very professional and helpful. what the service advisor explained . The staff were knowledgeable and well spoken the whole experience was very professional and helpful. More
by Scottyward
Employees Worked With
Chris Gagnon, Daniel Cameron, Russell Parolisi, Kellsie Farnell
July 14, 2022
Chris and Russ in service are awesome to deal with! They work around my schedule. Definitely recommend Autofair in Haverhill! They work around my schedule. Definitely recommend Autofair in Haverhill! More
by Ford Guy
Employees Worked With
Chris Gagnon, Russell Parolisi, Kellsie Farnell
July 12, 2022
I had a very positive experience with Christopher at this dealership. I needed a diagnosis and ultimately a repair for rodent damage. The professionalism and quick repair will keep me coming back. dealership. I needed a diagnosis and ultimately a repair for rodent damage. The professionalism and quick repair will keep me coming back. More
by Notacargal
Employees Worked With
Chris Gagnon
July 07, 2022
The staff was very friendly and efficient. I went in for an inspection sticker last minute and was grateful to be accommodated. I went in for an inspection sticker last minute and was grateful to be accommodated. More
by Erin
Employees Worked With
I think Kellaie may have been the receptionist and was great. I didn’t interact with anyone else so I cannot rate them, Kellsie Farnell
July 01, 2022
I had my car serviced this morning and as always been the case, the service was exceptional. Chris Gagnon, the service advisor was polite, helpful, and knowledgeable. The car was serviced in a timely manner case, the service was exceptional. Chris Gagnon, the service advisor was polite, helpful, and knowledgeable. The car was serviced in a timely manner. More
by ozman55@aol.com
Employees Worked With
Chris Gagnon
June 30, 2022
My car is under a recall from Ford. They refused to follow Ford’s written instructions. They said that Ford has left them high and dry for being reimbursed. Best Ford in Nashua is They refused to follow Ford’s written instructions. They said that Ford has left them high and dry for being reimbursed. Best Ford in Nashua is doing the work and providing a rental More
by karmatt54
Employees Worked With
Russell Parolisi
