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Autofair Ford of Haverhill

Haverhill, MA

Overview
Reviews
4.7
1,131 Reviews
Call Dealership (888) 874-2721
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501 Broadway

Haverhill, MA

01832

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Showing 1,131 reviews

January 07, 2023

Service Dept is fantastic! The team here go above and beyond, fair & honest. Recently stopped in at another Ford dealership because of an on the rd issue and was dismissed…. More

by gregie69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom in Service Dept., Chris Gagnon
Report | Print
Jan 09, 2023 -

Autofair Ford of Haverhill responded

Thank you for this great review of Autofair Ford of Haverhill! Our team strives to go above and beyond for all of our clients, so your feedback lets us know that we are meeting that expectation. Tom and the team are glad to have your trust and business.

December 23, 2022

Felex & Adam gave me an offer on a 2022 MaverickXL that I couldn't refuse. More

by bovinoa321
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James, Duncan, Felix Gomez, Ercan Alparslan
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Dec 23, 2022 -

bovinoa321 responded

Very pleased with my experience at AutoFair Ford.

Dec 23, 2022 -

Autofair Ford of Haverhill responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Felix, Adam, and the Autofair Ford of Haverhill team. Drive safely, and we hope to see you back again down the road!

December 10, 2022

Clean, neat, and modern facility. Sales team was responsive to my needs. I bought two new vehicles. More

by REC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Felix Gomez, Ercan Alparslan, Joshua Yaines, Michael Spanos
Report | Print
Dec 12, 2022 -

Autofair Ford of Haverhill responded

Thank you for the great review! We are so glad to hear that you found the right vehicles working with the Autofair Ford of Haverhill team. Drive safely, and we hope to see you back again down the road!

December 01, 2022

As always,great experience,quick, informative,Russell and the autofair ford service team can always be counted on for top notch service More

by billgalvin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Gagnon, Russell Parolisi
Report | Print
Dec 02, 2022 -

Autofair Ford of Haverhill responded

We’re delighted to get your 5-star review of Autofair Ford of Haverhill! Top-notch service is our guarantee, so we are thrilled to hear that you felt taken care of by Russel and the team. Thank you for working with us!

November 28, 2022

Timely repair work, courteous staff and honest feedback on the condition of the vehicle being serviced More

by Vmobrien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Gagnon
Report | Print
Nov 29, 2022 -

Autofair Ford of Haverhill responded

Thank you for the great review! We appreciate your support and hope to see you back again at Autofair Ford of Haverhill. Safe travels!

November 23, 2022

Scheduling was prompt. Employees were pleasant. Service was good. Site was clean. Overall great experience. More

by cs
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Gagnon
Report | Print
Nov 23, 2022 -

Autofair Ford of Haverhill responded

Thank you for the great review of Autofair Ford of Haverhill! We're glad to hear that the team was prompt, kind, and nice to work with. See you again next time!

November 09, 2022

My brand new F350 diesel platinum broke down I called three dealerships no one would help me I finally called auto fair spoke with Chris he sent out a technician while I was broken down on the side of th More

by bossman716
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Gagnon
Report | Print
Nov 09, 2022 -

Autofair Ford of Haverhill responded

Thank you for the kind review. We work hard to help our great customers like yourself and are pleased to hear positive feedback like this. We are glad to assist you and are happy to have your truck back in business. We wish you a great rest of your day and hope to see you in the future!

November 09, 2022

Chris has always been patient and handles the service appointment with care. I recommend this dealer for your Fire Service. More

by Kmc3675
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Gagnon
Report | Print
Nov 10, 2022 -

Autofair Ford of Haverhill responded

Thank you for the great review! We are thrilled to hear that Chris delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Autofair Ford of Haverhill!

November 03, 2022

Chris, my service advisor is always pleasant , courteous, friendly and goes out of his way to ensure complete satisfaction with the service I receive A total asset to Autofair Ford of Haverhill More

by Joe K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Gagnon
Report | Print
Nov 03, 2022 -

Autofair Ford of Haverhill responded

We are happy to read this feedback, Joe! Thank you for choosing Autofair Ford of Haverhill and for stopping by to share your experience with Chris. Drive safely!

October 28, 2022

Chris and his team in the Service Dept are great people to work with. Either routine maintenance or when something goes wrong, they’ve helped me out and got things fixed up asap. More

by gregie69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Gagnon
Report | Print
Oct 28, 2022 -

Autofair Ford of Haverhill responded

It's great to hear that Chris and the team took top-notch care of you! Thank you for choosing Autofair Ford of Haverhill and for stopping by to share your experience. Drive safely!

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