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Autofair Ford of Haverhill

Haverhill, MA

4.7
1,108 Reviews

501 Broadway

Haverhill, MA

01832

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Showing 1,108 reviews

March 12, 2023

Buying experience was poor. A bait and switch on the price to meet the monthly payment number that they came up with in the beginning. I would never go back to this dealership. More

by Chuck.wood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Anthony dejesus
Mar 13, 2023 -

Autofair Ford of Haverhill responded

Thank you for bringing your experience to my attention. We strive to accommodate our valued guests with transparent and friendly experiences and it is disappointing to hear that yours was anything but stellar. I apologize for the confusion regarding the price of the vehicle, and I think it is best if I step in to help improve your experiences going forward. I hope you'll consider giving me a call when you have a moment. Thank you, Adam Schreffler - General Manager - (978) 478-6220

March 01, 2023

Took my F-150 to autofair ford of haverhill for service. As usual they were efficient and thorough. Clean showroom with nice area to do work. Would highly recommend autofair ford haverhill More

by AAUGERI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Gagnon
Mar 02, 2023 -

Autofair Ford of Haverhill responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Autofair Ford of Haverhill team. Drive safely in your Ford F-150, and enjoy it! We hope to see you back again down the road!

February 07, 2023

Found autogfair to be Extraordinary Professional in all aspects with their protocal of Service, giving complete customer satisfaction. More

by faltieri99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Parolisi
Feb 07, 2023 -

faltieri99 responded

Found Autofair Ford of Haverhill to be Extraordinarily Professional in all aspects with their protocol of Servicing, deserving a 5 star satisfaction rating.

Feb 07, 2023 -

faltieri99 responded

Found Autofair to be Extraordinary Professional in all aspects with their protocol of service, giving complete customer satisfaction!

Feb 07, 2023 -

Autofair Ford of Haverhill responded

Thank you for leaving Autofair Ford of Haverhill a five-star review and complimenting the excellence of our team. We are grateful for your business!

January 28, 2023

Fast, efficient, helpful, and friendly. Would do business with them again or refer to friends/family More

by noel.pathammavong
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shad Fathalia, Ercan Alparslan
Jan 30, 2023 -

Autofair Ford of Haverhill responded

Thanks, Noel! We're glad that the team was helpful, friendly, and nice to work with. See you next time here at Autofair Ford of Haverhill!

January 25, 2023

I had filled out paperwork online to purchase a car and was sent a text that the vehicle was available, after a back and fourth conversation with a salesman i was told they would have to look at my car i w More

by hoopdog
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
James Clements
Feb 15, 2023 -

Autofair Ford of Haverhill responded

We're very sorry to hear this. It is never our intention to let our customers down, and we strive to provide dependable, up-to-date information about our available vehicles. Unfortunately, however, we are unable to take deposits or accept holds on our inventory. I regret any inconvenience you've experienced here, and if there is anything we can do to assist you now, please don't hesitate to reach out. We'd love another chance to help you with your car search. Thank you, Adam Schreffler - General Manager - (978) 478-6220

January 14, 2023

Very professional group with honest efficient professional excellent service . Would highly recommend them to anyone More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kellsie Farnell
Jan 16, 2023 -

Autofair Ford of Haverhill responded

We're pleased that your service experience went seamlessly from start to finish. Thanks so much for choosing Autofair Ford of Haverhill. See you next time!

January 09, 2023

Very satisfied with ease of making appointment and how quick it was. Service Staff was helpful in explaining what the issue with my truck was. More

by Jed-jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Popkin, Jonathan Giordano, Chris Gagnon, Daniel Cameron, Michael Pierce , Russell Parolisi, Kellsie Farnell
Jan 09, 2023 -

Autofair Ford of Haverhill responded

We’re delighted to get your 5-star review, Jed. Thanks from all of us here at Autofair Ford of Haverhill!

January 07, 2023

Service Dept is fantastic! The team here go above and beyond, fair & honest. Recently stopped in at another Ford dealership because of an on the rd issue and was dismissed…. More

by gregie69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom in Service Dept., Chris Gagnon
Jan 09, 2023 -

Autofair Ford of Haverhill responded

Thank you for this great review of Autofair Ford of Haverhill! Our team strives to go above and beyond for all of our clients, so your feedback lets us know that we are meeting that expectation. Tom and the team are glad to have your trust and business.

December 23, 2022

Felex & Adam gave me an offer on a 2022 MaverickXL that I couldn't refuse. More

by bovinoa321
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James, Duncan, Felix Gomez, Ercan Alparslan
Dec 23, 2022 -

bovinoa321 responded

Very pleased with my experience at AutoFair Ford.

Dec 23, 2022 -

Autofair Ford of Haverhill responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Felix, Adam, and the Autofair Ford of Haverhill team. Drive safely, and we hope to see you back again down the road!

December 10, 2022

Clean, neat, and modern facility. Sales team was responsive to my needs. I bought two new vehicles. More

by REC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Felix Gomez, Ercan Alparslan, Joshua Yaines, Michael Spanos
Dec 12, 2022 -

Autofair Ford of Haverhill responded

Thank you for the great review! We are so glad to hear that you found the right vehicles working with the Autofair Ford of Haverhill team. Drive safely, and we hope to see you back again down the road!

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