Autofair Ford of Haverhill

Slimiest place to buy a vehicle on planet earth. My mother bought a vehicle from them in September that was supposed to be a CPO (Certified Pre-Owned) however it didn't come with 2 keys like it said My mother bought a vehicle from them in September that was supposed to be a CPO (Certified Pre-Owned) however it didn't come with 2 keys like it said it did on the checklist. Also being a certified pre-owned vehicle it was supposed to come with a year of comprehensive (bumper to bumper coverage). However, the xxxxxxx finance manager Anthony slipped in a year of bumper to bumper coverage (which she already got for free) for about $3,000. I've been trying to cancel the warranty over the phone for the past 3 months, but was told I'd have to drive from Maine down to Massachusetts to cancel it. Needless to say I would never buy anything from this place and I highly suggest anyone who reads this, avoids this place at all cost. More

I found the visit experience very easy, even the online appointment was not matched in the dealer database. appointment was not matched in the dealer database. More

Very good service right on the ball and very knowledgeable Very pleasant and when they promise you your car at a certain time you receive it knowledgeable Very pleasant and when they promise you your car at a certain time you receive it More

Very efficient and Tom helped me with a question on my car. My car was ready earlier than expected. car. My car was ready earlier than expected. More

I was so happy and pleased with the service they provided to me, I couldn’t ask for better service. to me, I couldn’t ask for better service. More

The sales person mike spanks was well knowledgeable on the product , very helpful and professional. I would recommend to anyone to go to autofair ford of haverhill . the product , very helpful and professional. I would recommend to anyone to go to autofair ford of haverhill . More

Received prompt professional service with a detailed explanation of the service required to repair my vehicle. explanation of the service required to repair my vehicle. More

Oil change, but the multi point checks they did not give me a paper saying what Pastor what was going on me a paper saying what Pastor what was going on More

Promises were kept about appointments and completion of work. The staff were very nice and knowledgeable. There was no cost because the guarantee I purchased was honored All in all a great experience. work. The staff were very nice and knowledgeable. There was no cost because the guarantee I purchased was honored All in all a great experience. More

Shopping at Auto faire was the best thing I did. Everyone from sales to management were polished and professional. They were transparent and honest. The entire process went smooth Everyone from sales to management were polished and professional. They were transparent and honest. The entire process went smooth More