Autofair Ford of Haverhill

Asked for a car fax, never received one. 6 months after purchasing my Chevrolet Equinox (used with low mileage) I had issues with engine overheating twice. Turns out parts and labor quoted w 6 months after purchasing my Chevrolet Equinox (used with low mileage) I had issues with engine overheating twice. Turns out parts and labor quoted was $1480. Was told wasn't covered under warranty. Not satisfied that vehicle was properly inspected and necessary repairs made before selling to me. Would not reccomend this dealership. Salesman had no clue how credit worked. Just in it for the commission. More

Justine was my service contact and made a difficult situation totally comfortable. She was able to coordinate all the issues and made me a service customer from now on. The service area was clean an situation totally comfortable. She was able to coordinate all the issues and made me a service customer from now on. The service area was clean and everyone was helpful. More

Fredy and the rest of the staff were extremely helpful and I'm very grateful. and I'm very grateful. More

Took me early for a last minute oil change and kept me informed of status while I was waiting on informed of status while I was waiting on More

There’s been a big turn around in treating customers and it’s been good it’s been good More

Amazing service. The people in the service bay and at the desk are wonderful! Always a pleasure 😃 The people in the service bay and at the desk are wonderful! Always a pleasure 😃 More

Kayla was very helpful during the service visit. I was out in a timely manner. The technicians are very good and have always done good work on my car. I was out in a timely manner. The technicians are very good and have always done good work on my car. More

Went in for routine service today. The staff were all very kind and accommodating. The service was done professionally and in a timely manner. Great experience. 10 stars The staff were all very kind and accommodating. The service was done professionally and in a timely manner. Great experience. 10 stars More

I called for an appointment and got one the same day. My fan that cools the engine would not shut off. Was very appreciative of the quick appointment! My fan that cools the engine would not shut off. Was very appreciative of the quick appointment! More

All were extremely courteous & very helpful. They got me done in a timely fashion thank you very much. They got me done in a timely fashion thank you very much. More