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Autofair Ford of Haverhill

Haverhill, MA

Overview
Reviews
4.7
1,131 Reviews
Call Dealership (888) 874-2721
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501 Broadway

Haverhill, MA

01832

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Showing 1,131 reviews

September 30, 2023

Went to Autofair Ford of Haverhill today after making an appointment on line last night. I was very satisfied with the work I had done. They had to order me a part so I will be back on Monday to have it pu More

by Criscochief
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla
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Oct 02, 2023 -

Autofair Ford of Haverhill responded

We're glad to know you had a satisfying experience with us at AutoFair Ford of Haverhill! We appreciate your patience while we ordered the part. If there's anything else we can do for you, please let us know. Safe travels!

September 30, 2023

They were very helpful and nice people and answered all of my questions thank you More

by mrcrdr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo
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Oct 02, 2023 -

Autofair Ford of Haverhill responded

It was our pleasure to assist you! Thank you for working with us at AutoFair Ford of Haverhill!

Oct 02, 2023 -

mrcrdr responded

Thank you

September 22, 2023

He is very gentle, patient and willing to answer all my questions and tell everything I need to know. Great services. More

by Da
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Parolisi
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Sep 24, 2023 -

Autofair Ford of Haverhill responded

We're glad to know you found our team at AutoFair Ford of Haverhill patient and informative. We strive for great service, so your feedback is much appreciated!

September 19, 2023

Accessibility. Friendly personal.Clean dealership.Was saved with outmost care and fast.No wait time. More

by nyanhibote
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Gagnon
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Sep 20, 2023 -

Autofair Ford of Haverhill responded

We are glad to hear that you felt taken care of by our team. Thank you for choosing AutoFair Ford of Haverhill!

September 15, 2023

Tom is always trying to help me out and keep me informed on all services and repairs More

by asg7777
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Tom,stubbs
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Sep 18, 2023 -

Autofair Ford of Haverhill responded

Thank you for choosing AutoFair Ford of Haverhill for all your service needs! We are thrilled that Tom is always helpful ad informative.

September 12, 2023

Solved problem very quickly - transparent about what they would review and familiar with recall notice. More

by Howardrac3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justine Gutierrez
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Sep 13, 2023 -

Autofair Ford of Haverhill responded

We're glad to know that our team at AutoFair Ford of Haverhill was able to resolve your issue promptly and transparently. Thanks for the positive feedback!

September 11, 2023

Just went in for an inspection sticker. Told me how long it would take. In an out More

by gibbons878
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
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Sep 11, 2023 -

Autofair Ford of Haverhill responded

Thank you for the review! We are so glad to hear that you had a successful experience working with the AutoFair Ford of Haverhill team. Drive safely, and we hope to see you back!

September 06, 2023

Great Experience purchasing A New Ford Bronco The Staff is Extremely Professional & very Courteous to their Customers !! More

by kdusombre
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mauricio Nunez
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Sep 07, 2023 -

Autofair Ford of Haverhill responded

We're delighted to know you had a great experience purchasing your new Ford Bronco at AutoFair Ford of Haverhill! Our team takes pride in being professional and courteous. Thanks for the positive feedback!

September 05, 2023

Customer service is excellent. But it is a dealership.I brought in my car for a recall. They told me that my battery failed the diagnostic. I said to put in a new one. They did. Th More

by mikecourtney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kellsie Farnell
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Sep 13, 2023 -

Autofair Ford of Haverhill responded

Mike, we appreciate your feedback and are glad to know our customer service was excellent. We're sorry for the inconvenience with the battery and starter situation. Your comments will help us improve our diagnostic process at AutoFair Ford of Haverhill. Thanks again.

September 02, 2023

Quick diagnosis and repair! Highly recommend for fast quality service! Tom Tubbs made it easy! More

by Nanyazonroad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Tubbs
Report | Print
Sep 05, 2023 -

Autofair Ford of Haverhill responded

We are happy to hear you had a seamless service experience with Tom and the AutoFair Ford of Haverhill team. Thank you for choosing us and leaving a five-star review!

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