Back

Autofair Ford of Haverhill

Haverhill, MA

4.7
1,187 Reviews

501 Broadway

Haverhill, MA

01832

Directions

By Type

Showing 1,187 reviews

July 20, 2015

If you need a new car, talk to MATT This man not only gave us an excellent price on my brand spanking new Ford Escape, but he did everything he could to put me in a comfortable, affordab More

by Pbfordescape
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Jones, Matt Shahin
Jul 20, 2015 -

Autofair Ford of Haverhill responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree! On behalf of your friends here at AutoFair Ford of Haverhill, enjoy that ride!

July 20, 2015

used card I purchased a 2009 Mustang GT in June and it turned out to have had a safety recall and the GM contacted me about the issue and offered to take the ca More

by mikelmo59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 20, 2015 -

Autofair Ford of Haverhill responded

Thanks for the great review! Jen is a great asset to our team and we are glad you were able to experience the same thing! Let us know if there is anything else we can do to help! Thanks, Jena Bucknam Internet Sales Manager

July 20, 2015

Great experience, professional Scott was very nice,. We had a few problems that we needed addressed, he handled them very quickly. We were not the easiest couple to work with! More

by To+Ro
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Brunquell
Jul 20, 2015 -

Autofair Ford of Haverhill responded

Thanks for the review! Let us know if there is anything we can do to assist you!

July 19, 2015

Great Guys prompt, courtesy and very professional experience. Enjoyed working with both to come to a compromise suitable to make us want to purchase our new Fo More

by Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Jones, Matt Shahin
Jul 20, 2015 -

Autofair Ford of Haverhill responded

Thanks for the great review! We appreciate your business here at AutoFair Ford of Haverhill.

July 19, 2015

Exelent service exelente servicio y ronny es tremendo empleado me ayudo mucho en todo lo q necesitaba sali muy satisfecho gracias a el le agradesco toda la ayuda brin More

by Kelvin12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
July 18, 2015

Wonderful experience I recently purchased a pre owned 2013 Ford Escape from this dealership. Everyone was so helpful and made the processes of buying my first car stress f More

by Kapascucci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
July 17, 2015

Excellent Autofair of haverhill is the best dealership in the area hands down ?? they went to the limits for me thank you ?? My new car! Thanks service you guys More

by natalia87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Mora
Jul 20, 2015 -

Autofair Ford of Haverhill responded

Thanks for the great review!

July 17, 2015

"Excellent experience and professional dealership" Extremely helpful and easy to work with sales team. It was a great experience and will return to do business with them again. I would recommend this More

by Marilyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Shahin
July 16, 2015

just another scam This dealership is ridiculous,They will pretend to sell you a car, let you take it home and you show your family and friends. You might know your cred More

by toldyou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
he knows
Jul 16, 2015 -

Autofair Ford of Haverhill responded

Thank you for taking the time to share your comments and feelings about our dealership on DealerRater.com. Even though your comments did not shine a positive light on our dealership, it is helpful to us in finding out where some of our weaknesses lie, whether in our personnel or our processes. We apologize for your experience and we appreciate your feedback. We hope for a future opportunity to make this right for you. You may contact me anytime to voice your concerns. Thanks, Jena Bucknam Internet Sales Manager 978-478-6249

Jul 16, 2015 -

toldyou responded

No thanks

July 12, 2015

Amazing experience I absolutely loved the purchase experience that AutoFair gave me. As a first time purchaser they truly made the experience as big and as enjoying as I More

by j1dannerhick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Landy Tyler
...
118