Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Autofair Ford of Haverhill
Haverhill, MA
1,093 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,093 reviews
July 22, 2015
A great experience My wife and I stopped in to Autofair Ford in Haverhill Ma just to look around. We were greeted by Stephanie Ringland, she was very helpful and answere My wife and I stopped in to Autofair Ford in Haverhill Ma just to look around. We were greeted by Stephanie Ringland, she was very helpful and answered all our questions. We test drove a couple of different cars. We purchased a vehicle, the whole process was made so easy by the whole team. We will definitely be return customers and hopefully Stephanie will still be in sales. More
by Midas060
Employees Worked With
Todd Jones, Stephanie Ringland
July 21, 2015
Very Nice Experience Purchased a new 2015 Edge with Scotts very capable assistance and knowledge. Scott made the process easy, professional and was very mindful of my tim Purchased a new 2015 Edge with Scotts very capable assistance and knowledge. Scott made the process easy, professional and was very mindful of my time. Thank you to all of the staff involved in my experience. Ken Brown More
by Ken Brown
Employees Worked With
Scott Brunquell
July 20, 2015
Great experience, professional Scott was very nice,. We had a few problems that we needed addressed, he handled them very quickly. We were not the easiest couple to work with! Scott was very nice,. We had a few problems that we needed addressed, he handled them very quickly. We were not the easiest couple to work with! More
by To+Ro
Employees Worked With
Scott Brunquell
July 20, 2015
First time car buying They were so helpful and patient while I learned the process of buying a car. They helped me find one that was comfortable for me and that I really en They were so helpful and patient while I learned the process of buying a car. They helped me find one that was comfortable for me and that I really enjoy. They got right down to everything that I needed to know and didn't try to push me beyond my limits. For my first time buying a car, I think it was the best experience I could have had. More
by ltperez13
Employees Worked With
Landy Tyler
July 20, 2015
Excellent Customer Service and Knowledge I was in this past Friday and spoke with Stephanie Ringland. She was very knowledgeable about the Explorer I was interested in and extremely accommoda I was in this past Friday and spoke with Stephanie Ringland. She was very knowledgeable about the Explorer I was interested in and extremely accommodating with a very upbeat personality and very friendly. When I do decide its time to trade in my car and buy the new Explorer I will be back to see Stephanie for sure!!! More
by SarahT0726
Employees Worked With
Stephanie Ringland
July 20, 2015
Great Experience I just recently purchased a used car from here and the service was excellent great people. My english is not to great so they even had a sales special I just recently purchased a used car from here and the service was excellent great people. My english is not to great so they even had a sales specialist named MAJDI SHAHIN that could speak multiple languages and went above and beyond to help me with everything even my paperwork. Thank you Autofair for the Great Experience!!! I highly recommend this dealer. More
by saaddira
Employees Worked With
Matt Shahin
July 20, 2015
Best Brit on the Lot! Just leased a new car from Autofair. Gramham and his fabulous British accent made it a pain-free experience. He even delivered the car to me. It wa Just leased a new car from Autofair. Gramham and his fabulous British accent made it a pain-free experience. He even delivered the car to me. It was a professional experience, and actually fun. The entire team did a nice job and easy to work with. More
by KD603
Employees Worked With
Graham Reynolds
July 20, 2015
used card I purchased a 2009 Mustang GT in June and it turned out to have had a safety recall and the GM contacted me about the issue and offered to take the ca I purchased a 2009 Mustang GT in June and it turned out to have had a safety recall and the GM contacted me about the issue and offered to take the car back .. long story short he ended up getting 2 different cars for me from other AutoFair stores which he had to actually buy from them for inventory reasons.. I ended buying a 2012 Maxima ..my sales person on the return was Jen Pineo and she was fantastic!!.. it was a very stressful time for me and she made sure every question I had was answered..every detail was covered and she even called me on her day off to make sure she kept me updated.. if anyone goes to this store i would STRONGLY recommend you find Jen!!!.. and I would also recommend you consider the store as a whole EVERYONE involved with my situation was helpful More
by mikelmo59
July 20, 2015
If you need a new car, talk to MATT This man not only gave us an excellent price on my brand spanking new Ford Escape, but he did everything he could to put me in a comfortable, affordab This man not only gave us an excellent price on my brand spanking new Ford Escape, but he did everything he could to put me in a comfortable, affordable budget range. He somehow managed to forge a car that fit my needs down to the last atom. At home hes a master Lebanese chef, in the dealership at Autofair Ford Haverhill, he is a car chef like no other. He'll cook up the best prices for the best cars that fit your lifestyle and needs. This man deserves a xxxx fine raise. More
by Pbfordescape
Employees Worked With
Todd Jones, Matt Shahin
July 19, 2015
Great Guys prompt, courtesy and very professional experience. Enjoyed working with both to come to a compromise suitable to make us want to purchase our new Fo prompt, courtesy and very professional experience. Enjoyed working with both to come to a compromise suitable to make us want to purchase our new Ford Edge. More
by Kathy
Employees Worked With
Todd Jones, Matt Shahin
