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Autofair Ford of Haverhill
Haverhill, MA
1,095 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,095 reviews
September 11, 2015
"Great Dealership and Employee experience" My husband & I had a great experience here at Auto Fair in Haverhill, MA. We loved that we were able to walk around the lot and take our time search My husband & I had a great experience here at Auto Fair in Haverhill, MA. We loved that we were able to walk around the lot and take our time searching for what we wanted without having a Salesperson following us around. When we were ready, Landy Tyler was the Salesperson, that was available to help us and might I add; "extremely professional". We have been telling all our family and friends about Auto Fair in Haverhill, MA, and our experience with Landy. PS. They all love our new ride... Hopefully when they are ready to buy or lease they too will stop in to see you soon. Way to go Landy, keep up the great work! Thank you very much! We love our 2015' Ford Expedition! Sincerely, The Howshan Family :) More
by Expedition
Employees Worked With
Savanh Insisiengmay, Landy Tyler
September 04, 2015
Great overall experience. This is my first experience with the Ford product, and obviously then with AutoFair Ford. Whether working with Jason as the salesman, or Juan, Joe, or This is my first experience with the Ford product, and obviously then with AutoFair Ford. Whether working with Jason as the salesman, or Juan, Joe, or Todd as Managers in finalizing the deal, they were willing to fairly negotiate a reasonable price for the vehicle and trade value. The paperwork process was fairly quick and painless, and the pickup experience no different. We were and still are extremely pleased with the 2015 Expedition Limited and purchase process overall, but were even more impressed with the follow up. Kate Martin followed up with me on the experience, and I shared how good the experience was, but also a couple minor concerns (missing physical key in smart remote & wind noise on the window seal b/c of a sales flag that had bent the insulation). I got an immediate follow up from Savanh as a Sales Manager. I brought the car in at his request to show the issue, and without question, walked me personally into Service to order replacement parts for the window seal and had a replacement key made in about 5 minutes. On top of that, because of some questions about how perfectly clean the new vehicle was when I picked it up, Savanh is going to ensure that when the parts come in and the repair is done on the window, a full detail will be completed before I get it back. I have purchased a new car for both my wife and I every 3 years or so (13 cars total in 15 years). I can confidently say that the initial experience was on par with the better dealerships I've experienced, but the follow up to make sure the truck and experience was perfect well exceeded my expectations. From the direct involvement and interest of Larry as the GM, on down to Jason and Savanh's follow up afterwards, this is a great dealership. I look forward to a similar service experience in the coming years for the new truck. More
by brianlforget
Employees Worked With
Savanh Insisiengmay, Todd Jones, Jason Mora, Joseph Tegan
August 29, 2015
THANK YOU AUTOFAIR OF HAVERHILL MY WIFE LOVES HER NEW FORD FOCUS THANK YOU FOR YOUR HELP IN SELECTING HER NEW CAR AND MAKING US FEEL COMFORDABLE GOING THROUGH THE PROCESSING PART JO MY WIFE LOVES HER NEW FORD FOCUS THANK YOU FOR YOUR HELP IN SELECTING HER NEW CAR AND MAKING US FEEL COMFORDABLE GOING THROUGH THE PROCESSING PART JOHN CUOCO WAS AWSOME FHANK YOU AGAIN FOR THE GREAT SERVICE More
by EFA1946
Employees Worked With
Todd Jones
August 08, 2015
Car purchase I purchased a car from auto fair for my son. Seeing that I have been through the buying prosess numerous times I was dreading the process but was very I purchased a car from auto fair for my son. Seeing that I have been through the buying prosess numerous times I was dreading the process but was very pleased from start to finish due to the help of Jen Pineo. Not only was Jen easy to deal with she actually made the purchase stress free. i would recommend Jen to anybody that is looking for a fair easy way to purchase a vehicle she is great. More
by Gerry
August 07, 2015
Thanks AutoFair Ford of Haverhill We are loving the new Ford Fusion! Thank you Jason and Todd for making shopping for a new vehicle so pain free! Jason listens to what you need/want, We are loving the new Ford Fusion! Thank you Jason and Todd for making shopping for a new vehicle so pain free! Jason listens to what you need/want, does not use high pressure sales tactics and is patient and thorough. I would definitely highly recommend this dealership. Thank you for a very pleasant experience. More
by melanieg
Employees Worked With
Todd Jones, Jason Mora
August 05, 2015
Good Things Happen to People Who Are Patient The last car I purchased was when the dealership was Regan Ford. I was always pleased with the service, friendliness of the staff and their knowledge The last car I purchased was when the dealership was Regan Ford. I was always pleased with the service, friendliness of the staff and their knowledge of Regan. I returned to Autofair hoping for the same and was not disappointed. What set Autofair apart from all the other dealers I visited was mainly my sales person, Jason Mora. If I return to Autofair for an additional purchase or recommend Autofair to friends and family it is mainly because of the way I was treated by Jason. He was extremely friendly and helpful. There were no high pressure tactics. He knew his cars and was able to zero in on just what I was looking for. There is nothing pretentious about Jason. He is someone you know you can depend on and trust. I would say if you are car shopping and go to Autofair, ask for Jason. You won't be disappointed. More
by ozman55@aol.com
Employees Worked With
Larry Tentarelli, Todd Jones, Jason Mora
July 27, 2015
Easy and helpful The overall experience was great my salesman Graham Reynolds was awesome he was very thorough and helpful and let me test drive as many cars as I nee The overall experience was great my salesman Graham Reynolds was awesome he was very thorough and helpful and let me test drive as many cars as I needed and answered all my questions More
by Geopizzaman
Employees Worked With
Graham Reynolds
July 24, 2015
they work very hard to get you into the car you want I recently leased a new Ford Escape and found my salesman Scott Brunquell very helpful and informative. Everyone there was friendly and very helpful. I recently leased a new Ford Escape and found my salesman Scott Brunquell very helpful and informative. Everyone there was friendly and very helpful. I would recommend this dealership for your next car purchase. More
by lisamac
Employees Worked With
Jena Bucknam, Scott Brunquell
July 24, 2015
fantastic customer service Im very impressed with this dealership. My wife and i were in need of a car and came to just look around. We told our salesman Ronnie what type of veh Im very impressed with this dealership. My wife and i were in need of a car and came to just look around. We told our salesman Ronnie what type of vehicle we were looking for and he an his manager came thru for us with a great car and a great deal. We are so appreciative and would definitely recommend anyone looking for a car, new or used, to come check this place out! More
by M.Witherspoon
July 24, 2015
"Autofair Ford of Haverhill made it happen" Superior treatment by all the staff connected with our purchase from sale to finance to service. Ride supplied to and from our home after trade. Superior treatment by all the staff connected with our purchase from sale to finance to service. Ride supplied to and from our home after trade. More
by Athena1115
Employees Worked With
Scott Brunquell
