Autofair Ford of Haverhill

Great job I recommend everyone seek out Andrew....nice, professional, salesman...worked hard too find me the right car, great customer experience, great place I recommend everyone seek out Andrew....nice, professional, salesman...worked hard too find me the right car, great customer experience, great place to buy a car! More

First time buying a car as a lease First found Auto Fair Ford of Haverhill through their service department which is second to none. They did a lot of work on my 2004 explorer and even First found Auto Fair Ford of Haverhill through their service department which is second to none. They did a lot of work on my 2004 explorer and even though it was an old car, were very fair. The last time in they fixed a wheel problem and we ended up talking to the sales people while waiting. We ended up leasing a new Ford Explorer. All the people including our sales rep were fantastic. I'll never go anywhere else! More

Very Detailed Very detailed sales force, extremely helpful and mindful of the time spent in the showroom!! Just great guys to deal with in my humble opinion Very detailed sales force, extremely helpful and mindful of the time spent in the showroom!! Just great guys to deal with in my humble opinion More

Best car buying experience I've had I visited this dealership today after having a terrible experience at another dealership. I was immediately greeted by a pleasant young man named Pach I visited this dealership today after having a terrible experience at another dealership. I was immediately greeted by a pleasant young man named Pachy. He took notes as I described what I was looking for and listened to my needs. He was helpful and patient. He never once pressured me to buy anything. Because of this i am the proud owner of a beautiful Ford Edge! More

Auto Fair Ford Haverhill Mass Great experience, great service. Professional. I would highly recommend them. Our Sales rep Dom Christie did a great job working with us. Thank you fo Great experience, great service. Professional. I would highly recommend them. Our Sales rep Dom Christie did a great job working with us. Thank you for making buying a vehicle less stressful. More

Managers do not work with customers I went to look at a 2013 Ford Edge with 32,604 miles on it one owner.I live 2 hours away from the dealership. 1-The car had 2,000 more miles on it. 2 I went to look at a 2013 Ford Edge with 32,604 miles on it one owner.I live 2 hours away from the dealership. 1-The car had 2,000 more miles on it. 2-The sale people are great.3-The Sales Managers are not customer friendly.4-The car had 2 empty cans of energy drinks in the center console.5-The car was a non smoker and had cigarette ashes in the back.6-The rear end made alot of noise.7-The car was selling for $20,966 and I offered $20,000 sales manager offered $73 off,which I felt was a slap in the face and waste of my time..8-Autofair doesn't want customers ,like they say they do.I was also supposed to get a $50 gas card for test drive and that did not happen. I would go to a different dealer. More

Management Todd Jones was one of the best sales managers I have dealt with in 20 years. He stands behind what he says no matter what.. There should be more mana Todd Jones was one of the best sales managers I have dealt with in 20 years. He stands behind what he says no matter what.. There should be more managers like Todd .. More

great cars, well informed service I leased a new Escape here last night and picked it up today. While the process took a very long time yesterday, everything was settled. I got the i I leased a new Escape here last night and picked it up today. While the process took a very long time yesterday, everything was settled. I got the insurance information this morning everything was ready with the car at 1:00pm. Scott answered all my operational and financial questions very confidently. I am extremely happy with all of it! More

Easy and relaxed Friendly informative staff in a comfortable no stress environment. They made the process easy. I would recommend Autofair to anyone looking for a ne Friendly informative staff in a comfortable no stress environment. They made the process easy. I would recommend Autofair to anyone looking for a new or used Ford. More

Everyone was wonderful Matt was amazing I had a wonderful experience great sales person never pushed anything I saw what I liked and he took it from there I was very happy t Matt was amazing I had a wonderful experience great sales person never pushed anything I saw what I liked and he took it from there I was very happy to work with him on purchasing my car , if anyone plans on coming to auto fair for a car ask for Matt you will leave very satisfied. More