Autocom Nissan of Walnut Creek

Full of BULLSH*T I was told I had a bank approval went down there just 2 find out I didn’t have no approval. They lie 2 get u in then give u the runaround. I received I was told I had a bank approval went down there just 2 find out I didn’t have no approval. They lie 2 get u in then give u the runaround. I received so many emails & text making sure I was coming just to waste my time. Its after 4pm & Im still waiting on a reply from someone about the actual approval. I definitely am pissed & I wouldn’t do business here unless they hire some honest people More

My Service Experience * Scheduling service was easy * Staff was friendly, knowledgeable and made recommendations for additional service * Good communication of status * Scheduling service was easy * Staff was friendly, knowledgeable and made recommendations for additional service * Good communication of status throughout the day * Easy drop off and pickup More

EXCELLENT--AGAIN Jack and his team continue to exceed my expectations. Jack always does more than I expect and maintains a very positive attitude that his co-workers Jack and his team continue to exceed my expectations. Jack always does more than I expect and maintains a very positive attitude that his co-workers have also adopted. Rod More

Excellent Experience Jim McNiell was very helpful in my buying experience. He helped my with my auto choice and was very excellent in explaining my options and financing c Jim McNiell was very helpful in my buying experience. He helped my with my auto choice and was very excellent in explaining my options and financing choices. More

Regular 30,000 service Perfect.as ad always. Prompt. Reasonable. Clean. friendly. I prefer his shop for service over the one in Concord on Concird Ave, where I originally le Perfect.as ad always. Prompt. Reasonable. Clean. friendly. I prefer his shop for service over the one in Concord on Concird Ave, where I originally leased this vehicle almost three years ago. More

Great Everyone was friendly and helpful. Really enjoyed looking at different options and finding what worked best for me. I would go back and recommend to o Everyone was friendly and helpful. Really enjoyed looking at different options and finding what worked best for me. I would go back and recommend to others. More

Great Didn’t feel pushed and have that shark attack when you go to dealerships. Nick gave me a great deal. Thank you for everything. Eileen Didn’t feel pushed and have that shark attack when you go to dealerships. Nick gave me a great deal. Thank you for everything. Eileen More

Purchased 2014 Certified Pre-Owned Nissan Juke My experience was good. Gabriel, the dealer I worked with was pleasant and seemed pretty knowledgeable about the vehicle. In terms of the vehicle itse My experience was good. Gabriel, the dealer I worked with was pleasant and seemed pretty knowledgeable about the vehicle. In terms of the vehicle itself, it came with the limited warranty only. Also, to carry the "certified" designation it goes through a series of inspections, which made me comfortable.I purchased the vehicle last Saturday (01/07/18); I point this out because the brakes on the vehicle are now squeaking something awful. Pretty much every time I hit the brakes. I am concerned because there is no way they (Nissan mechanic, dealer..) didn't hear this sound. It's unrelenting. I've had the car a week and have driven to the Bart station and home (approx. 10 miles round trip), so I've not put many miles on it over the course of this first week. I of course will be taking it back to AutoCom Nissan of Walnut Creek to get this issue checked out further, especially since the inspection document indicates the brakes/braking system was inspected. Once I get the latter resolved, I will come back and provide an update. More

Outstanding customer service I've had my Nissan Frontier for about two years and I've had Autocom Nissan of Walnut Creek complete all scheduled service. The service advisors and m I've had my Nissan Frontier for about two years and I've had Autocom Nissan of Walnut Creek complete all scheduled service. The service advisors and mechanics at Autocom always complete the work in the time they quote me and the truck is always washed and ready for me when I arrive. When I need a ride home, there's always a shuttle driver available. I couldn't ask for better service. More

Servicing My Altima I don't put many miles on and service people help by suggesting what is appropriate for my Altima. This helps more than going by the service booklet. I don't put many miles on and service people help by suggesting what is appropriate for my Altima. This helps more than going by the service booklet. More