Autocom Nissan of Walnut Creek

Routine Truck service My service at Autocom Nissan was outstanding. I had called for an appointment and upon arrival the service advisor took only a minute to prepare the e My service at Autocom Nissan was outstanding. I had called for an appointment and upon arrival the service advisor took only a minute to prepare the estimate and call the shuttle driver. he estimated the service would be complete in approximately four hours. After two hours I got the call that the truck was done and I could pick it up. When I got to Autocom Nissan to pick the truck up, I found that it had not only been serviced, but washed as well 9which it badly needed). The crew there is terrific. More

Excellent Very helpful and friendly. I will bring my car in for service every time. They know what I need and do not try and sell me things I don't. Very helpful and friendly. I will bring my car in for service every time. They know what I need and do not try and sell me things I don't. More

Service was great! I brought my car in for it’s twenty thousand checkup on Friday. Terri was my service rep. Being a new employ, I was impressed with her professional I brought my car in for it’s twenty thousand checkup on Friday. Terri was my service rep. Being a new employ, I was impressed with her professionalism and friendly manner. My car was taken care of in quick time and I was on my way. More

Made me feel like a valued customer Service Advisor Teri was very thorough when checking me in for my 20,000 mile service, finding a body trim defect which they subsequently repaired at Service Advisor Teri was very thorough when checking me in for my 20,000 mile service, finding a body trim defect which they subsequently repaired at no charge to me. As promised, she called me when the service was completed and informed me of the findings of the 27 point inspection (no additional charges to me). A good experience. I'd recommend this Nissan dealership for service. More

Regular service, done promptly while I waited. The service needs were explained clearly, Marco worked to find applicable discounts. The service was done quickly which was very nice as I was waiting The service needs were explained clearly, Marco worked to find applicable discounts. The service was done quickly which was very nice as I was waiting for it. More

Airbag recall I brought my car in for an airbag recall. The also did an inspection and found out that i needed a battery, so they put one in. I brought my car in for an airbag recall. The also did an inspection and found out that i needed a battery, so they put one in. More

Good overall experience The main office can use a bit of sprucing up. It's a bit cramped compared to other dealerships visited and lacked amenities like an espresso dispense The main office can use a bit of sprucing up. It's a bit cramped compared to other dealerships visited and lacked amenities like an espresso dispenser, etc. However, the staff was very helpful. More

Sevice Department-Good My experience with my RECENT visit for maintenance was very good My experience with dealership (excluding Salesman, Gabriel) negative stars.. I would My experience with my RECENT visit for maintenance was very good My experience with dealership (excluding Salesman, Gabriel) negative stars.. I wouldn’t purchase another vehicle from Autocom Walnut Creek. More

Loved the care and attention I had no trouble getting my car serviced at this dealership. Everyone was helpful and exceeded my expectations. I was able to leave my car and get not I had no trouble getting my car serviced at this dealership. Everyone was helpful and exceeded my expectations. I was able to leave my car and get notified of any issues way in advance. I would highly recommend to any Nissan owner in the area! More

New car We we're just looking, but were so impressed with the Rogue, we bought it. The Pro Pilot was a big factor, as well as all the safety features, ease of We we're just looking, but were so impressed with the Rogue, we bought it. The Pro Pilot was a big factor, as well as all the safety features, ease of entry (we're tall seniors) and the handsome, comfortable interior. A winner!! More