Autobahn Volvo Cars Fort Worth - Service Center

Unplanned Service The service was quick and painless. The team was very thoughtful. My wife was not inconvenienced much at all.it was an unplanned trip to the service c The service was quick and painless. The team was very thoughtful. My wife was not inconvenienced much at all.it was an unplanned trip to the service center in the middle of my wife's busy day. More

Autobahn Service Department (Jeff Allen) I have always called or emailed Jeff Allen for my service needs on my Volvos. I say Volvos because I am on my second Volvo and have been dealing with I have always called or emailed Jeff Allen for my service needs on my Volvos. I say Volvos because I am on my second Volvo and have been dealing with Mr. Allen for about 10 years now. Mr. Allen has always been able to get me the service appointment I desired OR let me drop off my Volvo and then set me up with a Loaner when my vehicle needed service but was not drive-able (cracked wheel). More

overview/inspetion the vehicle To inform customer the problem while vehicle in the shop. Customer can made their own judgment calls. I need my vehicle in the best driving condition To inform customer the problem while vehicle in the shop. Customer can made their own judgment calls. I need my vehicle in the best driving condition daily and I like to take care of the problem before it occur, this will save me time an extra trip. More

Professional employees, clean facility. Everyone at Autobahn Volvo from service to sales are always professional and courteous. They always make you feel special when you enter the business Everyone at Autobahn Volvo from service to sales are always professional and courteous. They always make you feel special when you enter the business no matter what the reason is for the visit. They have a very nice customer waiting area and extremely clean facility. While I was there I found out Volvo was taking a photo for being top sales in the US. More

Friendly, precise service. The service is really good at Autobahn. I feel comfortable trusting their recommendations. They have always performed the service without any issues The service is really good at Autobahn. I feel comfortable trusting their recommendations. They have always performed the service without any issues. Keep up the great work! More

Service Experience The service tech, Micheal Montes, was friendly and professional. He pays attention to our needs and anything additional problem/needs for the car. The The service tech, Micheal Montes, was friendly and professional. He pays attention to our needs and anything additional problem/needs for the car. The car is even washed before they are done. More

Autobahn Volvo Service Top notch! Friendly staff, very informative and honest, did not feel like they were trying to tack on extra service items to make money. Service was Top notch! Friendly staff, very informative and honest, did not feel like they were trying to tack on extra service items to make money. Service was very quick and car came out detailed. Autobahn Volvo is great luxury car dealer with casual/modern/chic atmosphere but at the same time doesn't come across snobby or douchey (like some car brands) which I love. More

Tire Issue I went to Autobahn Volvo to get my tire changed because I was riding on a spare due to a large object lunged into my left rear tire. The tire could no I went to Autobahn Volvo to get my tire changed because I was riding on a spare due to a large object lunged into my left rear tire. The tire could not be repaired because the object was too large. I'd like to mention that the spare tire for an XC90 will do the job, but the look of it on the SUV is hideous and it limits you to 50 mph. Lisa greeted me and we began looking to have the tire replaced. Unfortunately they didn't have the tire for my SUV in stock and it needed to be ordered. This was disappointing news because I couldn't take driving on the spare tire another day. I'm not sure if Lisa could see this, but she offered a loaner until she could get the correct tire for my SUV. She could have told me to come back when the tire was in. When I saw the loaner I was even more excited...a 2017 S90. That car is so impressive and it drove amazingly. When I returned to pick my SUV up, Lisa took the time to get to know me a little better as this was my first experience with Autobahn's service department. We talked about the S90 amongst other things. I must say that it's nice to continue to receive good service after you purchase a car. More

Freiendly courteous I had oil change and yearly inspection. Also a noise around my ac system. I had my ac repaired in 2014 under warranty for a noise almost the same, the I had oil change and yearly inspection. Also a noise around my ac system. I had my ac repaired in 2014 under warranty for a noise almost the same, the only thing I disagree on was a charge of $150 for a diagnostic check for the noise. More

Great Service Thanks to Michael for working my car into the schedule and taking care of it! He has become the "go to" guy for my family. Thanks to Michael for working my car into the schedule and taking care of it! He has become the "go to" guy for my family. More