Autobahn Volvo Cars Fort Worth - Service Center

Fantistic Customer Service The employees really care. They responded quickly anytime I called with a question, kept me up-to-date with repairs needed, and helped push the insura The employees really care. They responded quickly anytime I called with a question, kept me up-to-date with repairs needed, and helped push the insurance company to make a decision. They go above and beyond to do the right thing for the customer. More

Service is always wonderful at Autobahn Volvo! Everyone at the service department at Autobahn Volvo is professional and courteous. The work is done promptly, and they always keep me updated as to Everyone at the service department at Autobahn Volvo is professional and courteous. The work is done promptly, and they always keep me updated as to the status. Having a loan car is a real plus, as well, while the service is being performed. More

Car inspection and time spent to have inspected I have had three Volvo's from Autobahn. They always know me by name at the service office and are quick when I wait on a service and I love that when I have had three Volvo's from Autobahn. They always know me by name at the service office and are quick when I wait on a service and I love that when I need a loaner car I can call ahead and have the use of another Volvo while mine is in service. More

Great sales dept but the service department is terrible. Great place to buy scar. Just don't expect help getting all the features set up or working properly. The service manager Jeff said "oh, I don't like Great place to buy scar. Just don't expect help getting all the features set up or working properly. The service manager Jeff said "oh, I don't like that feature so I just unclick it!" Not what I wanted to hear when that feature was a huge selling factor for us. And we are still fighting to get the mirrors working correctly. More

Always a breeze to keep my car in good shape! It again was so easy to book my oil change at Autobahn. I called in made an appointment with a loaner car, so I could go back to work while they atte It again was so easy to book my oil change at Autobahn. I called in made an appointment with a loaner car, so I could go back to work while they attended to my car. I forgot about my appointment and at 10 called and they said come on up! I came in, dropped off my car and was on my way to work in 5 minutes. Picked it up at 4 and they told me my back brakes were getting bad and they changed them because I had the warranty. So glad I didn't have to come back another day to get the brakes repaired! Always friendly staff. More

Consistent Excellence I have been an Autobahn Volvo customer for 13 years. The service I get is consistently excellent. They never have a bad day. The employees are always I have been an Autobahn Volvo customer for 13 years. The service I get is consistently excellent. They never have a bad day. The employees are always considerate and helpful. More

I've always had a a good experience with Autobahn Lisa in service and man with beard in service - both great, patient and explain details. Mike Greenfeder also great in sales. Great experience overa Lisa in service and man with beard in service - both great, patient and explain details. Mike Greenfeder also great in sales. Great experience overall great. More

Excellent Service I stopped to have my oil topped off on Saturday March 25, 2017. You do not have to have an appointment for this service but when they took it back the I stopped to have my oil topped off on Saturday March 25, 2017. You do not have to have an appointment for this service but when they took it back they inspected my front brake pads which were very worn and might damage the rotors. So they replaced that day. More

Relaxing wait With all the road construction going in in Fort Worth I didn't really want to get a loaner car and come back later. So I scheduled a "wait" appointme With all the road construction going in in Fort Worth I didn't really want to get a loaner car and come back later. So I scheduled a "wait" appointment and it was a great decision. The service advisor said it would be as quick as they could do it and my wait was great. I settled into a comfy chair, made a few calls, and helped myself to a snack. Before I knew it my car was ready to go. Great service department! More

Scheduled maint We are out of town customers ( 2 hour trip ). We scheduled maintenance for Saturday, upon arrival, we were greeted very courteously, I added tire ro We are out of town customers ( 2 hour trip ). We scheduled maintenance for Saturday, upon arrival, we were greeted very courteously, I added tire rotation/balance to my visit, also a request to check the hood latch. All work was performed as requested, car was washed and very clean when we picked it up. We originally were going to wait at the dealership for service, but Autobahn was nice enough to provide a loaner vehicle. That allowed us to eat lunch and see downtown area. I also requested touch up paint, I was directed to parts department, the gentleman that helped me was very professional and courteous as well. We always have a pleasant experience at Autobahn Volvo, and we really love our Volvo XC60 ! A great place to buy a vehicle with outstanding service after the sell. More