Autobahn Volvo Cars Fort Worth - Service Center

Great service, friendly employees I always enjoy seeing the different employees in the Volvo service center. Everyone is always friendly. The only negative is the prices. I know you I always enjoy seeing the different employees in the Volvo service center. Everyone is always friendly. The only negative is the prices. I know you are a dealership and everyone knows it's more expensive to get your car serviced at a dealership than anywhere else. I do like the convenience of having a loan car to access when need be. I was told recently that I needed an engine filter replaced but it was going to be $140 I believe. My husband is handy with cars so he looked up on youtube how to change it out. It was super easy, would take less than 5 minutes. We looked up the price at our local auto part store and it was only $35. That is a huge savings to do this task ourselves. Why would you charge 4 times that for something so quick and easy? Just makes me more aware. We will try to do the simple easy stuff and leave the hard stuff for your service dept. to do and maybe it will all even out in the wash. I've got to save a dollar where I can! :) I will keep coming back though. More

I love Volvo cars and their awesome customer service I have been driving Volvo for the past 25 years and hopefully will continue. Everyone is very friendly at the dealership and I like the convenience of I have been driving Volvo for the past 25 years and hopefully will continue. Everyone is very friendly at the dealership and I like the convenience of a loaner when needed. But I also think the vehicle owners definitely pay for that convenience with the price of the services. Never the less there is nothing like a Volvo in my opinion. More

Trust! I trust Michael and Jeff. I can hand them the keys and request they take care of the problem or required service and trust they will see that what is I trust Michael and Jeff. I can hand them the keys and request they take care of the problem or required service and trust they will see that what is needed is done. More

Service personnel and loaner program beyond expectations! I took my XC 60 in for 30,000 mile check. Before the car even went to the back, Lisa at the service desk observed that my tires were worn and my car n I took my XC 60 in for 30,000 mile check. Before the car even went to the back, Lisa at the service desk observed that my tires were worn and my car needed an alignment. I agreed to the estimate for additional work and proceeded on my errands in the convenient Volvo loaner which had been reserved for me. Shortly thereafter, I realized the work would likely not be completed the same day due to my dropping the car off late and the additional work. I called to explain that I could not pick up my car the next day due to a surgery I was going to have. She arranged for Gary to bring my car to me a few days later and pick up the loaner at my house, even though I live 30- 40 minutes away. I appreciate this service which was beyond my expectations! I also am grateful that the tires are safer for my large amount of highway driving. I was aware of my car seeming to slip a couple times in a heavy rain, and Lisa may have saved me from an accident. THANK YOU Lisa, Gary, and all Volvo service repair personnel. More

Always prompt and friendly service. I needed to have my Volvo serviced and like always, service was prompt, friendly and in all a great experience. Attendant Michael Montes was very inf I needed to have my Volvo serviced and like always, service was prompt, friendly and in all a great experience. Attendant Michael Montes was very informative to all my questions I had and he explained everything in detail. He was very patient with this old guy of 88 yrs. I like everyone at Autobahn. More

Stellar Customer Service Consistently, the best customer service we have ever received at a car dealership. We never think of going any place else for service on our Volvos. Consistently, the best customer service we have ever received at a car dealership. We never think of going any place else for service on our Volvos. More

AC was running rough, Authobahn Service Dept always takes care of that every issues the car is having. I thought the AC was running rough, but it turned out to be one of t Authobahn Service Dept always takes care of that every issues the car is having. I thought the AC was running rough, but it turned out to be one of the motor mounts needed to be replaced. More

Excellent Service (Oil Change) I truly appreciate the service that was provided during my visit. The customer service was excellent! A print out was given to me in regards to the th I truly appreciate the service that was provided during my visit. The customer service was excellent! A print out was given to me in regards to the things that I needed to have done on the next visit. More

Great service Michael kept me informed on my car and had it ready to go when I came to retrieve it. He explained the work that was completed. The receptionist had Michael kept me informed on my car and had it ready to go when I came to retrieve it. He explained the work that was completed. The receptionist had my loaner car ready & explained new features that were different than my car. Everyone was friendly and answered all of my questions. More

See Mike in Volvo Service, Excellent Customer Care Mike will go the extra mile every time for his customers. You can trust him to I do any job above standard and return your vehicle with zero DEFECTS Mike will go the extra mile every time for his customers. You can trust him to I do any job above standard and return your vehicle with zero DEFECTS More