Autobahn Volkswagen

Great Experience Whole deal went great . My sales person Bobby Howard treated me like a friend not a client . It was like picking out a car with good friend . Every th Whole deal went great . My sales person Bobby Howard treated me like a friend not a client . It was like picking out a car with good friend . Every thing was smooth as glass no pressure what so ever . Would recommend these guys to anyone . I was and am totally satisfied !! Jack Melcher More

Excellent First Time Service Jesus De La Rosa provided excellent advice and information. He secured and reviewed previous service records from other dealerships to recommend the s Jesus De La Rosa provided excellent advice and information. He secured and reviewed previous service records from other dealerships to recommend the service needed on this current basis. He provided very professional and informative service to my inexperienced grandson on site and kept me informed by phone as to the service process. The services were performed in a very timely manner. More

Autobahn Service Department The experience I have with Autobahn's Service Department is always excellent. The staff members are very professional and attentive. As soon as I d The experience I have with Autobahn's Service Department is always excellent. The staff members are very professional and attentive. As soon as I drive my car into the service area, I'm immediately greeted by one of the service advisors. That same service advisor will then periodically visit with me in the waiting area to provide an update as well as let me know when I can expect the work on my car to be completed. You can't ask for better service than that from your dealer! More

Couldn't ask for better service My husband and I just purchased our 3rd car from Autobahn VW. Daniel LaRoche was our sales person for the last 2. He went way beyond the best servic My husband and I just purchased our 3rd car from Autobahn VW. Daniel LaRoche was our sales person for the last 2. He went way beyond the best service I could even imagine. We had to wait for VW to settle the TDI recall. He led us through the process and had my new car & financing ready to go when it was time to make the change. Everyone involved from Daniel to the VW settlement person to the dealership finance person were prepared, knowledgeable and able to make the whole process easy and fast. More

As always - Excellent Service Thanks again to our trusted service adviser, Jesus De La Rosa. We were able to have our vehicle in quickly and returned in a exceptionally timely man Thanks again to our trusted service adviser, Jesus De La Rosa. We were able to have our vehicle in quickly and returned in a exceptionally timely manner. More

Great experience Matt was great, would definitely buy from them again. Service has been good in the past and always very knowledgeable. Tested 3 different cars before Matt was great, would definitely buy from them again. Service has been good in the past and always very knowledgeable. Tested 3 different cars before settling on the one we purchased...very happy! More

No problems Repair and service was done as promised, got vehicle back the same day. FYI, had a card in vehicle stating that it had been washed and vaccuumed, was Repair and service was done as promised, got vehicle back the same day. FYI, had a card in vehicle stating that it had been washed and vaccuumed, washed yes, vaccumed no. More

Very nice courteous sales people. Could not have beenbetter Very courteous, answered my questions satisfactorily. The whole experience couldn't have been any smoother. They worked very hard to secure my forgot Very courteous, answered my questions satisfactorily. The whole experience couldn't have been any smoother. They worked very hard to secure my forgotten insurance cards. They contacted my Agent and secured the insurance cards. I was pleased to be able to drive the car home that day. Thanks again for all the good vibes. More

Th usual great customer service I have been an Autobahn customer for many years and a primary reason we keep coming back is the consistently great service. The last visit was no exce I have been an Autobahn customer for many years and a primary reason we keep coming back is the consistently great service. The last visit was no exception. More

Don't expect anything after you sign! I purchased a 2015 Volkswagen Passat from Autobahn VW. I was told this was a new service loaner that wasn't titled. This turned out not to be the case I purchased a 2015 Volkswagen Passat from Autobahn VW. I was told this was a new service loaner that wasn't titled. This turned out not to be the case. Bought an extended warranty and pre-paid maintenance package. Once I left the dealership I all received was the run around from the dealer. I ended up trading the car in and needed to cancel the extended warranty. I called the dealership five times and was transferred to voicemail of multiple people and never received a call back. I visited the dealer and the finance manager was "out for the day" even though I verified he would be there before making the hour plus drive. I finally received a response when I copied everyone I could find on the e-mail. Promptly got the info and filled out the forms that I was asked to and was told the cancellation would be sent in. Nine weeks later I still don't have a refund, warranty company said they never heard from the dealer, and I am getting the runaround again. There are way too many dealers willing to service their customers before and after the sale to put up with this. DO NOT DEAL WITH AUTOBAHN MOTOR GROUP! More