Autobahn Volkswagen
Fort Worth, TX
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Good experience buying new VW Mike Fazil was very helpful throughout the process of purchasing a new VW Passat SEL following buy back of my previous VW Passat SEL TDI. Mike Fazil was very helpful throughout the process of purchasing a new VW Passat SEL following buy back of my previous VW Passat SEL TDI. More
Best Employees at any Dealership... in every area. While all the staff are great, Page, once again, solved problems that were not in her area or responsibility. She is just a genuinely good person! While all the staff are great, Page, once again, solved problems that were not in her area or responsibility. She is just a genuinely good person! More
First oil change for my new Passat. Positives: Service done quickly. Greeted upon arrival. Friendly service tech. Appointment scheduled quickly. Beverage and snacks available was appr Positives: Service done quickly. Greeted upon arrival. Friendly service tech. Appointment scheduled quickly. Beverage and snacks available was appreciated. Negatives: Receptionist wasn't friendly. Called out my "last name" only to tell me the vehicle was done. Seemed disrespectful. Poor attitude. Could use customer service training. More
Nice, personable, and quick service. Always my service advisor, has been very helpful about the type of service that is most needed in my car without spending more than necessary . Always my service advisor, has been very helpful about the type of service that is most needed in my car without spending more than necessary . More
10,000 miles service Excellent service as always. I must express that I have been leasing VW Jetta since 2004 and I appreciated having the Worry Free Maintenance Service : Excellent service as always. I must express that I have been leasing VW Jetta since 2004 and I appreciated having the Worry Free Maintenance Service :) Please bring it back! More
Needed light bulb Needed a headlight bulb to pass inspection. Lens cloudy. Rep suggested $ 25 polish instead of $ 200 replacement. Polish worked fine! Unfortunately d Needed a headlight bulb to pass inspection. Lens cloudy. Rep suggested $ 25 polish instead of $ 200 replacement. Polish worked fine! Unfortunately did not have insurance proof for inspection. But filling out "DEALERRATER" took way too long. Will not fill out one again!!! More
Always great service I have been buying cars from Autobahn since 2006. The staff in each dealership are always professional and ready to answer any question. Their help I have been buying cars from Autobahn since 2006. The staff in each dealership are always professional and ready to answer any question. Their help does not stop after the car is bought. The service departments are always professional and everyone is helpful. More
Very satisfied Everyone, including Shawn, the sales rep, were extremely helpful and knowledgeable. I will buy from Autobahn again in the future, and I recommend this Everyone, including Shawn, the sales rep, were extremely helpful and knowledgeable. I will buy from Autobahn again in the future, and I recommend this dealership to others. More
always very helpful Adam Vincze and Emery Snider are absolutely top notch---best in the business.Mike Fazil is a careing and very considerate person. Bobby and Gerald ar Adam Vincze and Emery Snider are absolutely top notch---best in the business.Mike Fazil is a careing and very considerate person. Bobby and Gerald are right in there too---Great sales staff all are very knowledgeable More
Happy to buy from Autobahn - again! Matt Bricker understood that I was looking for another Sportwagen to replace my 2009 model and that I just had to have it in red. After a search of d Matt Bricker understood that I was looking for another Sportwagen to replace my 2009 model and that I just had to have it in red. After a search of dealerships, he didn't find an exact match, but quickly arranged for one to be delivered from the factory and I am waiting for the arrival. Matt has me in a loaner car until the new one arrives in a couple of days. Sweet! This is my third purchase of a VW and I won't shop or seek service anywhere but Autobahn VW. Everyone I have dealt with from managers to the cashiers always treat me with courtesy and all service has been flawless. More


