Autobahn Volkswagen

Excellent Service I was very please with the service representative (Kenneth). He made sure that my vehicle was taken in within minutes and my service only took about 4 I was very please with the service representative (Kenneth). He made sure that my vehicle was taken in within minutes and my service only took about 45 minutes. More

Fast efficient Great experience! I purchased my vehicle here and plan on continuing to come back for service. Everyone is really nice an I was offered a loaner witho Great experience! I purchased my vehicle here and plan on continuing to come back for service. Everyone is really nice an I was offered a loaner without having to ask. More

Best dealership!! I have been looking around for a car for a while and I was told texas was the best state to purchase. After much research I found Autobahn had some ex I have been looking around for a car for a while and I was told texas was the best state to purchase. After much research I found Autobahn had some excellent reviews so I flew to Dallas from Albuquerque to look at their cars. Long story short, I walked out an hour later with my new vw atlas. Alex Porter was an amazing salesman. Made the experience easy, nice, and enjoyable! Great place to buy a VW no doubts at all! More

Total Care Customer Service From beginning to end a GREAT experience! No pressure. Kept the ball in my court, let me make the call on what I wanted but always there to give advic From beginning to end a GREAT experience! No pressure. Kept the ball in my court, let me make the call on what I wanted but always there to give advice, info & etc.. I believe they all had my best interest in mind. Never got the feeling they were just out to "make a sale" / "get the commission" but more to retain a good customer and keep me in the VW / Autobahn " family" Totally appreciate that. That is a rarity these days! More

Excellent! Vinson and Zoran made our first time at Autobahn Volkswagon an amazing experience!! They are wonderful and very knowledgeable! We’ll be back!!😀Thank Vinson and Zoran made our first time at Autobahn Volkswagon an amazing experience!! They are wonderful and very knowledgeable! We’ll be back!!😀Thank you! More

Excellent service without booking ahead A dead battery and upcoming oil change combined. No appointment made but friendly, fast and accommodating reception.Excellent service rep and accurat A dead battery and upcoming oil change combined. No appointment made but friendly, fast and accommodating reception.Excellent service rep and accurate information about projected cost. More

Excellent service provided by good people. Autobahn VW is full of good people that care about your time and needs. I had to come in unexpectedly due to hitting something on the road and they we Autobahn VW is full of good people that care about your time and needs. I had to come in unexpectedly due to hitting something on the road and they were quick to get me in and get me back on the road. I can’t say enough good things about the service and sales staff. More

Nice people These people were so nice. They were Military veteran friendly. It was a little further to drive than I wanted but they were very friendly. So worth t These people were so nice. They were Military veteran friendly. It was a little further to drive than I wanted but they were very friendly. So worth the drive. More

The worst I took my vehicle in for an oil change and to have the speakers checked because the back sound like they are blown. I had 2 loaner cars the reason is I took my vehicle in for an oil change and to have the speakers checked because the back sound like they are blown. I had 2 loaner cars the reason is the first one the tags expired. They had my car for 3 1/2 weeks the service advisor didn't give me any updates. When I called he said I'll call you back after I speak with the technician. I never got a call back! I waited another day same thing no return call so I showed up and when he seen me he said he forgot. I waited another week and called then all of a sudden he said my car is ready. I went after work to pick up my car and my panel was on the floor showing all my fuses. He told me first they changed, the radio, subwoofer and speakers. So then I asked if my radio was changed how come it's still bluetooth to my phone and the radio station are the same. Then he said they compared it to another vehicle like mine. The speakers sound the same. When I got home I noticed my organizer blocks were missing and my roller shade for the trunk. I emailed the advisor and no reply. I called on a Friday and he said they will order the organizer. I then emailed the manager that Monday morning and every thing that was missing was found thanks to the manager J. Miller. The service advisor Kenneth Kerasmus need to be trained. Also, I never received a customer service survey. More

Outstanding Service! Another very positive experience with your service department. Prive and time to complete as quoted. Shuttle service was excellent. Thank you Zack Another very positive experience with your service department. Prive and time to complete as quoted. Shuttle service was excellent. Thank you Zack for another great job! More