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Autobahn USA Westborough
Westborough, MA
1,306 Reviews
Autobahn USA treats the needs of each individual customer with paramount concern. We have Triple A rating with the Better Business Bureau and know that our Clientele have high expectations!! As a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
With over a decade of experience, Autobahn USA provides financing, leasing & car loans, detailing service, industry leading warranties, and we give top dollar for any car trade-in. We also buy automobiles directly from the customer as well. Our highly regarded sales department looks forward to working with you to find the vehicle that meets your needs, budget and personality.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,306 reviews
April 28, 2016
This is a great place to get your car I work with eduardo. He was absolutely the best sales person I have ever worked with. Was very helpful and attentious to my needs. He is extremely tra I work with eduardo. He was absolutely the best sales person I have ever worked with. Was very helpful and attentious to my needs. He is extremely transparent with all the work he was doing. Great experience. Wait times are great, friendly people. I will never go anywhere else for car business. More
by Jmrsl
Employees Worked With
Eduardo
April 27, 2016
great preowned car dealership Very good selection of preowned luxury cars. Sales people very knowledgeable and take a no pressure working relationship with their customers. Purch Very good selection of preowned luxury cars. Sales people very knowledgeable and take a no pressure working relationship with their customers. Purchasing is an easy process and was great to work with the sales person (Josh) in solving any issues with the purchase. More
by rekindle1
Employees Worked With
Josh McClaskey
April 27, 2016
Great used car buying experience After a few hours of bad experience in another brand name dealership, we were a bit skeptical but decided to give it a try at Autobahn. Turned out it After a few hours of bad experience in another brand name dealership, we were a bit skeptical but decided to give it a try at Autobahn. Turned out it was a great experience and we bought our favorite car on the spot, and drove it back the same day. Roman Reptushenko was very professional and pleasant to work with. He made our car buy experience a totally different than the majority of the industry. We love the car and the great price it came with, and couldn't stop bribing about it. We'd recommend Autobahn to any friends and family. Thanks Roman and the manager on site. More
by Beamer_MF
Employees Worked With
Roman Reptushenko, Roman Reptushenko
April 26, 2016
Outstanding experience Erik Oslowski was the salesperson I worked with while purchasing a car at the Autobahn USA in Westborough, MA. He was kind, attentive, and prompt. He Erik Oslowski was the salesperson I worked with while purchasing a car at the Autobahn USA in Westborough, MA. He was kind, attentive, and prompt. He made the process quick and easy. I would absolutely recommend him to anyone looking to buy a car. You will love this dealership. More
by Taylorhiggins26
Employees Worked With
Erik Oslowski, Erik Oslowski
April 25, 2016
Overall a good experience I live in the Capital region of NY state and I searched all over NY, NJ and MA to locate a very specific vehicle. I found exactly what I was looking I live in the Capital region of NY state and I searched all over NY, NJ and MA to locate a very specific vehicle. I found exactly what I was looking for at Autobahn USA. Working with the Internet Sales Specialist Ryan I was able to negotiate the best purchase price as well as clearly detail all of associated costs before visiting the dealership. This portion of the buying experience was excellent. Once we had agreed in principle to the purchase and financing terms I made the three hour drive to Westborough MA to inspect the vehicle and take a test drive. I found the vehicle was in excellent condition as advertised and I was very pleased with the dealership experience in general. I was disappointed however in the Salesman I worked with once I arrived at the dealership. I found his lack of knowledge of the vehicle type somewhat dishonest as he presented himself as a subject matter expert. If he had simply answered my technical questions with "I don't know for sure, but I will find out" I would have been more comfortable. Bottom line, I purchased the vehicle in spite of his sales pitch, not because of it. Working with the Finance Manager when it was time to sign all the papers was quick, easy and professional. A+ Because the vehicle was to be registered in NYS I paid Autobahn USA a fee to hire a "Runner" who would travel to the NYS Department of Motor Vehicles and register the vehicle, allowing me to legally drive home from the dealership. My only complaint here is that it was a slow process, and whenever I contacted my Salesman to ask for the status he replied, "there is no way for us to know when the Runner will process the registration, and there is no way for us to find out." Completely unacceptable! Once the vehicle was registered I made an appointment to pick it up from Autobahn USA, again making the three hour drive. It happened to be my Salesman's day off so he was not present when I picked up the vehicle, not a problem for me. A week later I received a voice message from the Salesman, asking how I liked the vehicle and was I pleased with the process. I called him back the same day and got his voicemail. I left him a message saying that overall I was pleased with the vehicle but that I was somewhat disappointed that the vehicle had not been detailed very well when I picked it up, I had to use acetone to get glue off of the inside of the windows where the dealership had placed their stickers. I was also expecting floor mats but they were not present. A week has gone by but the Salesman has not responded. Overall I would recommend Autobahn USA. I now have exactly the vehicle I wanted and I got it at a fair price. I would have preferred to work with a different salesman. More
by Upstate Guy
Employees Worked With
Ryan C. - very good, Marc R. - excellent
April 25, 2016
Satisfied FIrst Time Buyer One of the main reasons I felt comfortable buying from Autobahn was the large amount of positive reviews I read online. As a first time car buyer, the One of the main reasons I felt comfortable buying from Autobahn was the large amount of positive reviews I read online. As a first time car buyer, the process was simple and straightforward. I worked with Ed Pereira, who was helpful, organized and explained everything clearly from start to finish. Very satisfied with my purchase! More
by VW987
Employees Worked With
Ed Pereira
April 22, 2016
Excellent Sales Experience A few days prior to my purchase, my car broke down and I needed a new vehicle ASAP. In my search I came across a Volkswagen GLI at Autobahn. Since I l A few days prior to my purchase, my car broke down and I needed a new vehicle ASAP. In my search I came across a Volkswagen GLI at Autobahn. Since I live in the area, I figured I would give them a call and schedule an appointment. I met with Eduardo that day and it was a phenomenal experience. The sales agreement was quick, thorough and concise. This was the first car I've ever purchased on my own and Autobahn USA made the experience a great one. Thank you to Eduardo and the rest of the Autobahn Team! More
by AnthonyNatoli
Employees Worked With
Eduardo Pereira
April 21, 2016
Great Experience I drove close to 2 hours to test drive a vehicle - met up with Josh McClaskey, ended up test driving 2 vehicles and purchased the second one.. Josh wa I drove close to 2 hours to test drive a vehicle - met up with Josh McClaskey, ended up test driving 2 vehicles and purchased the second one.. Josh was very professional and eager to help me find what I needed.. moved cars around to get to my car, helped in all parts of the transaction... made the experience very pleasant and easy to achieve.. I would go back and purchase another vehicle.. Great job! JB More
by Jbayron
Employees Worked With
Josh McClaskey
April 20, 2016
Great experience We worked with Danny and he did a great job finding the perfect car for us. Autobahn is quick and efficient and thanks to Danny we had the best experi We worked with Danny and he did a great job finding the perfect car for us. Autobahn is quick and efficient and thanks to Danny we had the best experience ever with buying a car. More
by Erin 25
Employees Worked With
Danny Martins
April 19, 2016
Reliable, trustworthy, no pressure I had the best experience buying my Infiniti with Autobahn USA. Erik was my sales person and he could not have made my experience more enjoyable and e I had the best experience buying my Infiniti with Autobahn USA. Erik was my sales person and he could not have made my experience more enjoyable and easy. I highly recommend purchasing a car with him by your side during the process. Stu was great at making the whole experience smooth and I never felt pressured into anything. Both were so honest and trustworthy! Thank you to the whole team! More
by jnyleigh
Employees Worked With
Erik Oslowski , Erik Oslowski
