Autobahn USA Westborough

Couldn't have been easier. I came in to look at a 2012 BMW 328i that I had seen online. Upon arrival my sales rep, Matt, opened the front door for me and made me feel at ease fr I came in to look at a 2012 BMW 328i that I had seen online. Upon arrival my sales rep, Matt, opened the front door for me and made me feel at ease from the moment I walked in. The whole building had a clean and friendly environment, Matt was clearly knowledgeable on the car I was looking at and couldn't have made the buying experience any easier. I was very nervous on going to look for a new car given my previous experiences with other dealers. From the sales reps all the way to finance every single person I did business with was kind, polite, and patient with me. They gave me an amazing deal on my trade and my new car. I got to drive my dream car off the lot the same day and I couldn't be happier with my purchase. Thank you everyone at Autobahn USA. I will absolutely be back and definitely recommend this dealer to anyone who wants a painless car buying experience. More

Car purchase Our visit was to purchase a specific car on the lot providing our specifications were met. From the onset of meeting the sales rep( John) the process Our visit was to purchase a specific car on the lot providing our specifications were met. From the onset of meeting the sales rep( John) the process was a sensitive one even up to the finance department. We had anticipated spending long and traumatic hours but were surprised when we were able to finalize everything in less than 90 minutes. We never felt pressured even when they presented options which were of no interest to us. Again, they were sensitive to our needs and not theirs. More

car service Overall found the experience to be very helpful and reassuring. Adrian Jackan is an excellent service representative who was very attentive and profes Overall found the experience to be very helpful and reassuring. Adrian Jackan is an excellent service representative who was very attentive and professional is helping to organize my brake replacement and purchase 4 new tires. I purchased my car here as well and plan to continue to return for ongoing regular service and maintenance. More

Super experience! Sean was great from the start. It was Presidents' Day weekend and it was a madhouse but everyone was cool and very helpful! All around great experien Sean was great from the start. It was Presidents' Day weekend and it was a madhouse but everyone was cool and very helpful! All around great experience in buying a gorgeous new-to-me BMW! Thank you! More

Great experience I had a great experience at Autobahn the salesperson Dominique was very friendly and not to pushy I will definitely send a friend or family member to I had a great experience at Autobahn the salesperson Dominique was very friendly and not to pushy I will definitely send a friend or family member to see her and buy a car at Autobahn More

Excellent Experience Value priced! I believe I received a fair price for my trade-in and a very good price on the car I purchased. Matt was excellent to work with thro Value priced! I believe I received a fair price for my trade-in and a very good price on the car I purchased. Matt was excellent to work with throughout the process! More

Poor service after the sale A month ago I bought a Mercedes . this is the third Mercedes my family has bought from them in a year and a half. My problem is when I go through a c A month ago I bought a Mercedes . this is the third Mercedes my family has bought from them in a year and a half. My problem is when I go through a car wash my trunk leaks . I had an appointment in the service department to fix this problem all they did was ran a garden hose over the trunk and said they didn't see any water so there is nothing they can do for me. The dealership was good during the sale but it seems like after the sale they don't want to know you More

Sean was Great! My overall experience was great. We had a few hiccups but all were solved! Shannon was great over the phone. Sean was great during the deciding proces My overall experience was great. We had a few hiccups but all were solved! Shannon was great over the phone. Sean was great during the deciding process, he was very patient while we looked at each car's car fax report. Renel was great during the final steps. One thing I would have changed would have been to be able to leave with the car the day of purchase but because I live in Maine it was quite the process. Also, even though the runner was not available the day of delivery Mark made sure I was still able to get the car on the planned day. More

A non-stressful car purchase is possible!!! I recently decided to trade in my BMW and go for the Audi I had always wanted so I did a little internet searching and found Autobahn. I phoned about I recently decided to trade in my BMW and go for the Audi I had always wanted so I did a little internet searching and found Autobahn. I phoned about to cars I saw on their website and was connected to Dahlton who was very helpful and courteous. He set up an appt. for my husband and I to go and see the cars the next day. We arrived a little early and were cheerfully greeted by our sales rep. Sean. He sat down with us and went over all of the details of what we were looking for and what our trade was worth. He was extremely knowledgable and friendly. Not ever, not even once, did we feel any pressure!!!! We took both vehicles for test drives and made a decision on the spot. Autobahn has highly competitive prices and gave us a very fair trade in value on my car. I can't recommend this place highly enough. I used to dread going to buy a car. This was actually a fun experience. We got exactly what we were looking for, dealt with friendly, well informed people, and walked away smiling!! I highly recommend Autobahn and I would certainly suggest seeing Sean for your car buying needs. He was awesome!!! A big thank you to Paul in Finance for completing the transaction in such a friendly way too!!! Love this place...hope you do too! More

Great Experience This was one of the best experiences car shopping I have had. JD was very professional while also friendly. They did not push the car too hard but pro This was one of the best experiences car shopping I have had. JD was very professional while also friendly. They did not push the car too hard but provided an plethora of information for my decision. JD also went the extra mile to help me find a cheaper way to ship the car I purchased instead of letting me do it on my own. The guys at Autobahn USA are great and I would highly recommend going there if you are thinking about a used luxury car. More