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Autobahn USA Westborough
Westborough, MA
1,315 Reviews
Autobahn USA treats the needs of each individual customer with paramount concern. We have Triple A rating with the Better Business Bureau and know that our Clientele have high expectations!! As a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
With over a decade of experience, Autobahn USA provides financing, leasing & car loans, detailing service, industry leading warranties, and we give top dollar for any car trade-in. We also buy automobiles directly from the customer as well. Our highly regarded sales department looks forward to working with you to find the vehicle that meets your needs, budget and personality.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,315 reviews
October 16, 2017
Awesome Experience Awesome dealership. Salesman Bob Walker was outstanding, the purchase process was quick and easy. Pricing was beyond fair for the BMW. I highly recomm Awesome dealership. Salesman Bob Walker was outstanding, the purchase process was quick and easy. Pricing was beyond fair for the BMW. I highly recommend both Autobahn and Bob Walker !!!!!!!!! More
by Idoktr
Employees Worked With
Bob Walker
October 16, 2017
Great car ...great price . Very friendly and helpful people. I was very impressed by my first contact at Autobahn USA, Ed Pereira. I knew right away I was going to buy a car f . Very friendly and helpful people. I was very impressed by my first contact at Autobahn USA, Ed Pereira. I knew right away I was going to buy a car from this dealership. I went back to take a test drive, Ed was busy with another customer so the general manager Kyle directed me to Tom Commerford. Tom was,as the other contacts, courteous and friendly. Both he and Kyle negotiated fairly and respectfully and met my expectations of what a car dealership should be like. Tom has continued to keep in touch, even after the sale, to see how everything is going.....very thoughtful gesture. I highly recommend Autobahn USA and I will not hesitate to purchase from them again. More
by bmwguy
Employees Worked With
Tom Commerford, Kyle Fowler, Eduardo Pereira
October 14, 2017
Fair, Efficient, honest dealership This dealership was a very pleasant surprise. I worked with Josh and purchased not one, but two cars from Autobahn. I drive a lot of miles and have to This dealership was a very pleasant surprise. I worked with Josh and purchased not one, but two cars from Autobahn. I drive a lot of miles and have to buy cars frequently and it’s generally not an enjoyable experience. But Autobahn was reasonable on their pricing, fair with the trade in allowance, and they were honest and courteous throughout both transactions. They have one of the largest and finest German car inventory in the northeast when it comes to preowned vehicles, which made finding the right replacement easy. Both the sales manager and general manager introduced themselves to me and were interested to make sure my car buying experience was pleasant. Josh was knowledgeable and helpful, gave good suggestions and really aided in the process instead of the usual high pressure you get when shopping for a car. I would definitely recommend Autobahn to my friends and family. More
by 911c4fan
Employees Worked With
Josh, Robert Blaisdell
October 04, 2017
Fantastic Experience!!! My visit to Autobahn USA was nothing short of a pleasant experience. Sales Rep Josh McClaskey was very professional and helpful. The process was effo My visit to Autobahn USA was nothing short of a pleasant experience. Sales Rep Josh McClaskey was very professional and helpful. The process was effortless and enjoyable. More
by frankbergdoll
Employees Worked With
Josh McClaskey
September 29, 2017
Great service and great experience I want to thank mr. Ed Pereira for helping me find the right car that fit my budget. Not only was he very helpful and attentive to my needs, he helped I want to thank mr. Ed Pereira for helping me find the right car that fit my budget. Not only was he very helpful and attentive to my needs, he helped me make the right choice. I would definitely recommend Autobahn if youre in the market for a quality luxury product More
by Jardim86
Employees Worked With
Eduardo Pereira
September 29, 2017
Visit lasted 5 minutes I had found a couple of cars I was interested in on their website and made an appointment to come in and test drive one or two. I was off work that da I had found a couple of cars I was interested in on their website and made an appointment to come in and test drive one or two. I was off work that day so went in in sneakers, jeans, t-shirt and a baseball cap. When I arrived, the salesperson that greeted me didn't even introduce himself and seemed to prejudge my ability to purchase based on what I was wearing. Anyway it seemed that one of the cars I was interested in might have been sold. I asked him how many miles were on the car to determine if that may have been the case. He refused to answer saying he didn't have access to the information because the car was sold. Meanwhile the car in question was parked directly outside no more than 15ft away from his desk. He made zero effort to answer my very simple question. Anyway, thanked him for his time, shook his hand and went to AutoMax down the road. They treated me rather nicely. More
by Beachbum
Employees Worked With
Salesperson did not give his name.
September 26, 2017
awesome Dealer has exceeded my expectations! I am happy with the sales and service of the dealership. I will recommend Ed Pereira to friends and family. Dealer has exceeded my expectations! I am happy with the sales and service of the dealership. I will recommend Ed Pereira to friends and family. More
by Gym44
Employees Worked With
Eduardo Pereira
September 25, 2017
Pleasant experience Just purchased a great car and was pleasantly surprised at how easy the process was- Sean was great as I was not looking to be pressured....and after Just purchased a great car and was pleasantly surprised at how easy the process was- Sean was great as I was not looking to be pressured....and after much research got what i wanted... More
by Autumn white
Employees Worked With
Sean Mitchell
September 25, 2017
Autobahn wants my business Went to Autobahn in Westborough, MA after the local VW dealer (across the street) made us wait for over an hour in an 85 degree waiting room without a Went to Autobahn in Westborough, MA after the local VW dealer (across the street) made us wait for over an hour in an 85 degree waiting room without a single word or reason for the delay. My wife and I got tired and left. The receptionist said "bye" on our way out. I feel that as a customer, the inconvenience of buying a car should be as little as possible. The sales people are the ones who should be hustling to attract my business. Mr. Wesley Gopaul at Autobahn Westborough was courteous and prompt. We will recommend him and the dealership to our friends. More
by nopassword
Employees Worked With
Mr. Wesley Gopaul
September 25, 2017
Great experience The sales rep very friendly and a good experience. This was the first time I bought a BMW and pleasant with the outcome. Would recommend this dealersh The sales rep very friendly and a good experience. This was the first time I bought a BMW and pleasant with the outcome. Would recommend this dealership. More
by Soares
Employees Worked With
Bob Walker
