Autobahn USA Westborough

My experience is so far so good. I purchased a BMW 328 GT from Autobahn and i feel comfortable experience during the whole progress. My sale agent Alex Montes is a very good man with I purchased a BMW 328 GT from Autobahn and i feel comfortable experience during the whole progress. My sale agent Alex Montes is a very good man with highly passion to his job. If I need buy a car again, I will choose them More

pure professionals Imagine parking your old Honda in a front lot full of gleaming, recent model European driving machines, and walking into a showroom that might as well Imagine parking your old Honda in a front lot full of gleaming, recent model European driving machines, and walking into a showroom that might as well be a museum of things you can't have. You are there for an appointment to look at a used Subaru, a family car. It's a busy Saturday. Given all that, you might not be expecting the highest level of attention. When I arrived at Autobahn USA and looked around, I certainly wasn't. But on this day, my expectations were thwarted. I ended up talking to at least five employees, and to a person, they were courteous, direct, and just plain human. Most importantly, they seemed to get who I was and what I was looking for, and didn't waste my time - or theirs - trying to put me in something else. I was happy to discover that the car I came to see looked in top-notch condition. Since I'm not an expert, I asked if my mechanic, who I've known for years, could check it over. The staff at Autobahn not only accepted this, they went out of their way to accommodate it. Because of their openness, I was not at all surprised when my mechanic later gave the car a full vote of confidence. Throughout the process, I worked most closely with one of the newer sales reps, Alex. At every step of the way, he kept me informed about what was happening, and was clearly working hard to make sure I had a positive experience. Alex, and everyone at Autobahn, seemed genuinely pleased to be putting me in a car I would feel good about. Based on what I'd heard about buying a car, I expected this process to go something like a visit to the dentist. Who knew it would instead turn into an experience I would enjoy, start to finish? More

Excellent experience. I recently purchased a vehicle from AutobahnUSA and can say without any hesitation that the whole experience went smoothly, timely and with out a hitc I recently purchased a vehicle from AutobahnUSA and can say without any hesitation that the whole experience went smoothly, timely and with out a hitch. Tommy, Bob and Pete were courteous and attentive and made the experience welcoming and positive. Thank you! More

Yitao Alex did a great job on helping me find the car I want. And he takes cares of pretty everything for me. Great man in person and very professional. Alex did a great job on helping me find the car I want. And he takes cares of pretty everything for me. Great man in person and very professional. More

great experience Very professional and good people to work with. The dealership appears to be willing to reduce margins to provide good value for customers. I would de Very professional and good people to work with. The dealership appears to be willing to reduce margins to provide good value for customers. I would definitely recommend that others check them out before buying. More

DO NOT BUY FROM THEM I retract any positive statement I made , and I don’t care to elaborate further. After a blown transmission and the dealer ship could have cared less. I retract any positive statement I made , and I don’t care to elaborate further. After a blown transmission and the dealer ship could have cared less. Fixed by Audi under warranty and I will never return to Autobahn , the entire city of dealerships hates them because all their cars end up at the local dealerships for repair. More

2015 Mercedes Benz My first experience with Autobahn was better than expected for a “used car lot”. Ed the salesman was pleasant and I didn’t feel any pressure to buy. I My first experience with Autobahn was better than expected for a “used car lot”. Ed the salesman was pleasant and I didn’t feel any pressure to buy. I got a fair trade for my car. I had some concerns with a couple of things after leaving the lot that required service and Eric in service addressed them to my satisfaction. Once I said I wasn’t interested in any extended warranty that was the end of the pitch which was unexpected. More

Service Department Review (2/2/2018) I wanted to take a minute to personally thank Eric Oslowski & Marie McCarthy for their customer service & timely and efficient processing of my cars n I wanted to take a minute to personally thank Eric Oslowski & Marie McCarthy for their customer service & timely and efficient processing of my cars needs. More

Car purchase experience 1. On-line service was great. Megan Deasey responded quickly to my initial on-line request and all follow-up email questions. She provided full infor 1. On-line service was great. Megan Deasey responded quickly to my initial on-line request and all follow-up email questions. She provided full information, and shifted us seamlessly to the sales department for visit. 2. Salesman (Brian Wesley) had right balance of personality & service manager experience to put us at ease with both the dealership & selling process (no high power selling). He listened well, & took his time to show us not only the car we came in to see, but also comparable choices to make sure that we had a good grounding to make a selection. More

Easy and to the point Used Luxury Service was fantastic. I purchased a BMW X4 from Autobahn, and Bobby was great to work with. The only part I wish was explained further and slowed dow Service was fantastic. I purchased a BMW X4 from Autobahn, and Bobby was great to work with. The only part I wish was explained further and slowed down was what was missing. Shame on me, I am impulsive and move quick on things I like, but the car doesn't have GPS or XM radio, two things I would have liked, but still would have purchased without. I didn't realize this until after. I wish this was covered so I didn't feel surprised when I brought it home, but that is on me too. All in all, great car, great experience. More