
Autobahn USA Westborough
Westborough, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Jan 1st 2019 My wife and I had been looking for a car for a month or so. We had Ben to test drive but nothing seems to fit. My brother had mentioned the Autobahn s My wife and I had been looking for a car for a month or so. We had Ben to test drive but nothing seems to fit. My brother had mentioned the Autobahn so I gave them a call. I was surprised they were open on New Year’s Day. I spoke with Sean who was informative and he had put.a couple cars on hold for us to come up and test drive. Harry greeted us when we got there we test drive a BMW 535d and immediately knew that was the car for us. Harry started the paper work and Paul took care of the rest. It was a great experience and I’ll be more than happy to recommend Autobahn to anyone looking for a luxury vehicle. Thanks again to the staff at Autobahn. We couldn’t be happier with our new car. Best Regards Steve and Tanya Richard More
Thank you for responding promptly Fantastic service. A dealer isn't just about the sales experience; it's also about how they keep you happy after the sales. A+ A+ Fantastic service. A dealer isn't just about the sales experience; it's also about how they keep you happy after the sales. A+ A+ More
Purchased a BMW I would definitely recommend autobahn USA. I bought a BMW X5 here with Brandon. We arrived close to closing but had come a bit of a distance after bei I would definitely recommend autobahn USA. I bought a BMW X5 here with Brandon. We arrived close to closing but had come a bit of a distance after being referred by auto trader and reading reviews online. Although the dealership was closing, Brandon and Matt (manager) did not rush us one bit, took test drives and filled out all the necessary paperwork. We left there an hour after closing! A few days later we returned to pick up the car and the process went very smoothly (they were very busy on a Saturday morning) The finance manager was great as well..he made suggestions on warranties and terms but was not remotely pushy in any way. Very informative. Before leaving, Brandon made sure the car was registered (they do it in-house!) and he went over all the options and workings of the car. The car is great and there have been no issues. I would buy from here again and have already recommended a friend. Thank You! More
Traded and purchase a used car Awesome and personalized sales experience, Alex worked to deliver on best trade price as well as sale price for new vehicle and completion of entire t Awesome and personalized sales experience, Alex worked to deliver on best trade price as well as sale price for new vehicle and completion of entire transaction within hours. His attention to detail was truly remarkable and I have no hesitation of recommending him/dealership for any future transactions. More
Purchase of BMW Although the process took several hours, it was worth it. Bob was very patient as we test drove a few vehicles as well as walked the entire lot to fin Although the process took several hours, it was worth it. Bob was very patient as we test drove a few vehicles as well as walked the entire lot to find our dream car. The entire staff was very friendly, ensuring we were completely satisfied with our experience. We have had our BMW for 2 weeks and absolutely love it. Thank you! More
Great Sales and Finance Team I had a great experience transacting a gorgeous Audi with a Salesman named Bob Cofske ! I walked in several hours late for my appointment and he acco I had a great experience transacting a gorgeous Audi with a Salesman named Bob Cofske ! I walked in several hours late for my appointment and he accommodated my needs on a Sunday evening. A few hours later,papers for my new car were signed and I felt the price was very good compared to others cars in the market. Because the business day was closing, I returned the next day to pick my car up. Once again, I came later with only a few hours to spare and Bob expedited all the remaining admin and finance legwork in order to make sure I went home in my new car. Overall, awesome customer experience at this dealership, very nice Financial team (not intimidating or pushy) and great character and integrity from Bob in Sales. More
Great Experience Had a great experience working with Bob Walker. I bought my dream car from him. I will go back to them when I buy my next car. Had a great experience working with Bob Walker. I bought my dream car from him. I will go back to them when I buy my next car. More
Recent Purchase While I walked into the dealership a bit anxious (as this was my first solo car buying experience) I'm really happy that I was able to walk out with t While I walked into the dealership a bit anxious (as this was my first solo car buying experience) I'm really happy that I was able to walk out with the vehicle that I had my sight set on and at a cost that worked for me. Moreover, I was impressed with the quality of customer service that I received on all levels throughout the buying process...far surpassing my expectations. It was an absolute pleasure working with Alex who was personable, knowledgeable, attentive, never made me feel pressured to purchase and ensured that the vehicle was handed to me in the condition in which was promised. Additionally Renel was perhaps the best finance manager I've ever worked with as he promised transparency and delivered it and made sure that I signed an agreement that I was comfortable with and tailored to my needs. I also had a chance to speak to Kyle (one of the managers) on the day of pick up and while our interaction was brief, I truly appreciated his efforts in engaging with me to ensure that all the i's were dotted, t's crossed and that I received the car when it was promised. More
false advertisement and bait and switch This dealership uses false advertisement and bait and switch tactics to get customers into their dealership. After days of online negotiations with A This dealership uses false advertisement and bait and switch tactics to get customers into their dealership. After days of online negotiations with AutobahnnUSA we came to an agreement price of $16250 plus $495 doc fee. I went to the dealership to drive and check out the car and to see if I could sweeten the deal. Their site on two different locations stated that there was a backup camera on this car when I noticed that it didn't have one the sales manager offered to have one installed at an additional cost of $ 800 on top of the agreed price.I told them I would need to think about it and left the dealership. In less than 22 hours later I emailed the dealership and informed them I could live without the camera and asked if they would be willing to sweeten the deal because of the false information on their site. I was then informed that the price of $16250 offer was done in error and the new price was now $17500 plus doc fee but if I wanted I could have a lessor car for $16500 plus fees. This in my opinion is both false advertisement and bait and switch. More
Good service . Sales person was friendly and helpful in purchase of my vehicle. I bought Mercedes Benz GLC- 300 Provided good service and bought carat fair price Sales person was friendly and helpful in purchase of my vehicle. I bought Mercedes Benz GLC- 300 Provided good service and bought carat fair price More