Autobahn USA Dedham

This is the first time I have enjoyed buying a car! I experienced excellent customer service, particularly from my salesman, Evan Carney. He was truly enjoyable to work with. Everybody at the dealershi experienced excellent customer service, particularly from my salesman, Evan Carney. He was truly enjoyable to work with. Everybody at the dealership was Excellent. I am so pleasantly surprised by the attention and service I received. I am a first time Mercedes Benz buyer/owner and I will recommend both Evan and Dedham Auto Mall to others. Thanks!! I love with my new car, More

Charles cooper is an excellent salesman. It was a hassle free process and I would highly recommend him to anyone buying a new or used car. free process and I would highly recommend him to anyone buying a new or used car. More

Romeo made us feel at home the moment I walked through the door. Romeo was very polite, friendly and knowledgeable about his cars. The minute I sat at his desk and we talked business I knew i was going to the door. Romeo was very polite, friendly and knowledgeable about his cars. The minute I sat at his desk and we talked business I knew i was going to get a good deal. Go see Romeo if you know what car you want or if you don't know what car you want he will be the person you want to buy a car from. Thank you Romeo for everything see you in a few years ;). . . If i have to or a friend or family member buy another car I will go see Romeo. Thanks again. More

This is a great dealership..everyone was very helpful especially our salesman c. Kevin Williamson..I would recommend this place to anyone looking to buy a car At a great price! The Honda we purchased wa especially our salesman c. Kevin Williamson..I would recommend this place to anyone looking to buy a car At a great price! The Honda we purchased was in mint condition.So if u want friendly customer service.. a luxury car at a great price this is the place to visit!! More

I was very satisified with Dave in buying a used car. He was very pleasant and stayed after closing time to finish sale. I recommend Dedham Auto Mall. was very pleasant and stayed after closing time to finish sale. I recommend Dedham Auto Mall. More

After purchasing my vehicle with great customer service and very attentive financing process I thought my experience and relationship with DAM would more than likely continue for many years. 2 weeks afte and very attentive financing process I thought my experience and relationship with DAM would more than likely continue for many years. 2 weeks after my purchase, I find myself sitting in a Mercedes Benz Service Department having my car inspected ( as it was sold to me uninspected unbeknown to me) and found necessary parts on the car ( oil related) were missing! When I called the dealership to inform them parts were missing and a reputable RI Dealership quoted me 100s of dollars to replace said items..I was told by DAM that they could get the parts for me cheaper ( not sure why I have to pay anything for a car that should have these necessary parts) I told the sales person I would not pay a dime and I wanted to be made whole. The salesman was going to look into it...I never got a call back. I called again and I was told the parts missing are not a safety issue! I told them the parts missing are necessary in the functionality of the car! The salesman again said he would look into it. I NEVER heard back. I decided it was a losing battle and this is the price you pay for buying from this type of dealership. Just beware when buying from DAM. Have the car completely inspected befor you sign any financial commitment. They want your money and want you off the lot. Be VERY CAUTIOUS!!!! More

I recently purchased a used 2010 Nissan Rogue at Dedham Auto Mall for the first time and my experience with sales, finance, and service was amazing! Starting from the minute I walked in the door I was gre Auto Mall for the first time and my experience with sales, finance, and service was amazing! Starting from the minute I walked in the door I was greeted by Mr. Cooper in sales who couldn't have been more relaxed and set a stress free environment. Finance helped me get the loan and price I was looking for -again stress free! Service helped me with tire problems and got me 4 brand new tires!! Overall a great experience! More

Kevin was excellent, easy to work with and very customer focused, an asset to you team- love the car and appreciate all you help in getting us into it- Will definately come back when in the market for anoth focused, an asset to you team- love the car and appreciate all you help in getting us into it- Will definately come back when in the market for another car Thanks Russell More

I came in to check out the Honda Odysseys on the web and the lot. Charles Cooper was the sales agent who worked with me as we perused what was available, found a van to my liking, took a test drive, and th the lot. Charles Cooper was the sales agent who worked with me as we perused what was available, found a van to my liking, took a test drive, and then negotiated the terms of the sale. Charles was a pro and a gentleman throughout. He was extremely knowledgeable and patient as we went through a rigorous negotiation process. At the end of the day, I bought a van that I really like at a price that was reasonable. Overall.....a very good experience. I highly recommend Dedham Auto Mart and Charles Cooper. .........Sid Smith, Roslindale, MA More

I am very satisfied with the outcome. Thank you Tony and Romeo. Glad they sold me the car I really wanted. Thanks again! Will come back again :) Romeo. Glad they sold me the car I really wanted. Thanks again! Will come back again :) More