Autobahn USA Dedham

mark was a great salesmen very helpful and honest he knew what cars where on hand and the cars that were already gone I found the dealership online. great overall experience except for the service center Bra what cars where on hand and the cars that were already gone I found the dealership online. great overall experience except for the service center Brandon was very rude I would never recommend the service center to anyone. thankyou More

It was a friendly atmosphere and Jean was very informative. It was a quick process, and I would recommend this dealership to friends and family. informative. It was a quick process, and I would recommend this dealership to friends and family. More

We started looking for a used toyota tundra and found one at dedham auto sales. David Walsh, the salesman brought the truck to my work to show me, which was nice. The truck was in great shape at a fair price at dedham auto sales. David Walsh, the salesman brought the truck to my work to show me, which was nice. The truck was in great shape at a fair price. He was fair and honest about the whole experience. We finished the whole sale in less than hour which was great. More

my experience at Dedham auto mall was very good. I needed a Chevrolet Tahoe and the dealership did not have it in stock. The sales representative Mark fenore was very good, he went on the hunt and found me a a Chevrolet Tahoe and the dealership did not have it in stock. The sales representative Mark fenore was very good, he went on the hunt and found me a Tahoe all the way in new Jersey and brought it to me. he went above and beyond to get me the vehicle that I wanted More

Customer service was top notch. I think I would have rated it excellent if we would have received a little more for our trade; but other than that no concerns with the actual experience. I would definit rated it excellent if we would have received a little more for our trade; but other than that no concerns with the actual experience. I would definitely recommend the dealership to others. John was great to work with and very customer-service oriented. Excellent sales person! Neil was knowledgeable and experienced. He made the financial process clear and simple. Also, very easy to work with. More

The car dealer was professional, friendly, and helpful. After purchasing the car, I took it to another mechanic for a second opinion on the car's conditions, and I was confirmed that the car was in perfect After purchasing the car, I took it to another mechanic for a second opinion on the car's conditions, and I was confirmed that the car was in perfect conditions. For that reason, I would recommend this leadership. More

I entered into a purchase agreement for my vehicle, which went smoothly and quickly. When the salesperson went to get my check, I was told they could not process a check due to "end of year accounting issue went smoothly and quickly. When the salesperson went to get my check, I was told they could not process a check due to "end of year accounting issues." A general manager came out then and told me there was an error and they did not want my car. He offered no explanation. At this point I was uncomfortable with the proceedings and asked for my paperwork and keys. They then shredded the intake paperwork, returned my payoff and registration/license copy, and I left. I called to complain and was told the owner was in and out, and had no voicemail or email. I found this dealing extremely unprofessional and possibly illegal as we had entered an agreement but I was so uncomfortable I did not want to push the deal. More

i buy lexus rx350 from Dedham Auto Mall , but the car don't have a rear Headrest , tony and ron sign own me that thing , untill two month they not done order headrest for my car yet , i keep call they li don't have a rear Headrest , tony and ron sign own me that thing , untill two month they not done order headrest for my car yet , i keep call they lie or what i don't know ? they keep say i order i have to wait ,everyone take guess how long i can wait for my lexus rx 350 2010 Done ./. More

In general, buying a car - especially a used vehicle, is not often a pleasant experience. However, I found this dealership - and John, the salesperson who handled the transaction, made this experience as pa not often a pleasant experience. However, I found this dealership - and John, the salesperson who handled the transaction, made this experience as painless as possible. The vehicle was "as described" and was exactly as advertised on their website. John gathered as much information in advance as he could so that when I arrived to purchase the car, the total time spend in the dealership was a short as possible. The Director of Finance found me a very low interest rate for the loan which was set up prior to my arrival. And, much to my surprise, they continued to search for a lower interest rate so that when I purchased the car, I ended up with an even lower rate than originally agreed upon. John pointed out that two of the tires were worn and agreed to replace all four tires without getting into a protracted battle. As promised, the car was driven to the CT DMV, tagged and ready when I arrived. The only negative in the entire experience was the car was not cleaned prior to taking possession. However, given the overall pleasurable experience of dealing with the company and the fact that I saved literally thousands of dollars of the KBB value, it is difficult to complain. More

Romeo was very helpful and took care of me from start to finish. He got me in the right car and made sure it had all the features which were important to me finish. He got me in the right car and made sure it had all the features which were important to me More