Autobahn USA Dedham

David is a good guy David was great! He went above and beyond to take care of me. He was patient and fair and helped my deal go through successfully. David was great! He went above and beyond to take care of me. He was patient and fair and helped my deal go through successfully. More

Keep your eyes open I had bought a car here two years back and found another car that was suitable, this last week, after research on cargurus. The dealership does not po I had bought a car here two years back and found another car that was suitable, this last week, after research on cargurus. The dealership does not post the carfax documents on line, something most other dealers do. The salesperson (not listed here), did not give it to me on several requests, the day of my visit. After agreeing to a deal, finally when I asked again, I got the carfax report and came across two surprises - an accident and a first registration date. In his defense, I would say that the salesperson was not trying to be evasive willfully but it did not make me happy...all the more reasons for posting the carfax directly on site. Once the deal was made (the Sales Manager, Mark, was nice, did not waste time with hum and haw with pricing), it got worse though. Only one keyfob was avaliable, a small repair was not done as promised when I came for the car, the door mats are still missing as we speak....and to add insult to injury, the registration job has been pending for over a week which I was told would happen the day after the sales was done. The sales Manager was nice to help with removing registration plates and putting them on the new car, as the salesperson was not in. I also met Jason McManus, the Finance guy, who quickly waved me through...I had no loans to speak of though. Paperwork was fast. He even took care of removing the toll road transponder to fix it on the other car. Finally, this morning, he on request, took the trouble to emailing me the registration paper which I have been looking for, forever. It is astonishing that people high on the hierarchy have less time but are more customer conscious. PS: The sales person finally made the requisite arrangements and helped with the inspection and the door mats. Moral of the story nonetheless, "Buyer Beware". More

Excellent car buying experience Thank you Anya for the outstanding level of service and communication you provided throughout the purchase of our car. We live just over 2 hours away Thank you Anya for the outstanding level of service and communication you provided throughout the purchase of our car. We live just over 2 hours away and Anya ensured that through email and Fedex, the number of times we had to drive there was kept to a minimum. This was one of easiest and most pleasant car buying experiences we've ever had. Anya is a true professional. More

Price is right. Yaw, Thank you for the great experience. Advice and help through the process. Very helpful , honest, patient through every question about the car. Tha Yaw, Thank you for the great experience. Advice and help through the process. Very helpful , honest, patient through every question about the car. Thank you. More

Best Dealership This place is so would and thank you for helping to find a good car. Im really happy with my car. It had really helped. This place is so would and thank you for helping to find a good car. Im really happy with my car. It had really helped. More

The best service ever David Augustin was my salesperson. He had all the patience in the world with me especially having to decide between purchasing a new car or continue David Augustin was my salesperson. He had all the patience in the world with me especially having to decide between purchasing a new car or continue to commute for the next few months. It feels so good to get into my car turn on the heat in the morning stop for coffee then get to work. Thank you for such great service. More

Compliment for Charles Cooper and Jason McManus I wasn't sure of what type of vehicle to buy until Charles Cooper educated me about the ML350. I drove the ML350 vehicle, and he educated me fully ab I wasn't sure of what type of vehicle to buy until Charles Cooper educated me about the ML350. I drove the ML350 vehicle, and he educated me fully about the car. I was so excited that I decided to buy the car. He was so patience with all of the questions I asked. He was very friendly and polite to my needs and wants. I received great service. Also, the Finance Manager Jason McManus worked very hard to get me finance for the ML350. My credit score wasn't prefect, and Charles and Jason helped me fully to the maxed so that I could get the ML350. This was my first vehicle that I ever finance, I always buy used cars and pay cash for all of them, however I wanted to finance a car. Charles Cooper and Jason McManus went the extra miles to help me get the ML350. I received Excellent Services, and I referred a friend the next day to Charles Cooper More

Excellent Customer Service David !!! Big thanks to David and all the team at Dedham auto mall for an outstanding job. I am very grateful with the level of service I received from David. D Big thanks to David and all the team at Dedham auto mall for an outstanding job. I am very grateful with the level of service I received from David. David went above and beyond, left no stone unturned made sure i was satisfied. I am very happy for your excellent customer service and for making my first car purchase fun and easy. I'm definitely coming back to buy another car for my sister who will be graduating in May 2015 and I hope to see you. Thanks again and I look forward to seeing you. More

Good Price/Professional Salesman Dedham Auto Mall showed a very good price for an Acura on the internet. The salesman, Charles Cooper, was professional and straight forward. The tra Dedham Auto Mall showed a very good price for an Acura on the internet. The salesman, Charles Cooper, was professional and straight forward. The transaction went smoothly. I highly recommend Dedham Auto Mall and Charles Cooper. More

Thank You Yaw Thank you Yaw on your great sale and making me laugh all through purchasing my Lexus RX350. You went above and beyond what you was supposed to do. T Thank you Yaw on your great sale and making me laugh all through purchasing my Lexus RX350. You went above and beyond what you was supposed to do. Thank you for personally dropping off my registration at my house in Brockton. I will recommend you to all my friends. Thank you again will see you on my next car. More