Autobahn USA Dedham

Happy with this dealership The people in the dealer helped me a lot , being s first time buyer is not easy there's a lot of questions to be asked , the people in Dedham auto Mal The people in the dealer helped me a lot , being s first time buyer is not easy there's a lot of questions to be asked , the people in Dedham auto Mall specially Marat helped me understand the difference between leasing and financing a car he took the time to walk me thru every step of the paperwork and made sure I understood everything, I asked him to please check my breaks and AC again and he had the car in service the next day, everything was fast easy. More

Exceeds Expectations! My fiancé and I had been looking for a specific used car with with low miles and fully equipped, when we first came across the 2016 Mazda6 i Touring w My fiancé and I had been looking for a specific used car with with low miles and fully equipped, when we first came across the 2016 Mazda6 i Touring we had been searching on Autotrader to get all the possible results on several car dealers, and that's when we came across this listing from the Dedham Auto Mall, I first spoke with Marat from the chat room on the dealerships actual website. When I asked about setting up a time he was able to accommodate me on a time that was best for me since I work during the day. We came in later that same day he had the car all set up and ready for a test drive the minute we walked in! He immediately greeted us at the door we exchanged information about the car we initially wanted to trade in and while he was pricing our vehicle we were test driving the mazda6. It was a phenomenal first impression, after we came back from the ride there was no pressure in talking about numbers right away and that's usually what you would expect from a salesmen since that's what there entitled to do is sell you the car. Before this we had been to several other dealers and had been extremely up set at how exhausting there efforts were on getting us to sign papers that very same day. So aside from the car we liked with all the features we wanted and a great price, Marat's position was well presented and well respected. At no moment in our purchase did we feel pressure in buying the vehicle and most importantly to me, during all the 3 times we meet at the dealership was my time waisted. Everything was well managed and just waiting on my arrival! So for that I thank you Marat, for being so open with us and John as well for having the best rates we could get on financing our new vehicle! We first drove it Monday afternoon and by Friday it was ready to come home with us and make a trip to Cape Cod for the weekend!! More

Flawless Experience My husband and I recently purchased a 2015 Mercedes C-300. We had a great experience from dealing with our sales rep Marat right to the finance depart My husband and I recently purchased a 2015 Mercedes C-300. We had a great experience from dealing with our sales rep Marat right to the finance department. There was no pressure and Marat took the time with all of our questions and concerns. We would highly recommend purchasing a car from Dedham Auto Mall and make sure to ask for Marat! Thanks for a great experience! Dan & Julie More

Great place to work with We found both the dealership and Marat extremely easy to work with. No pressure sales, they worked with us to find the right vehicle at a good price. We found both the dealership and Marat extremely easy to work with. No pressure sales, they worked with us to find the right vehicle at a good price. We'd def do business again in the future More

Camry hybrid from auction Saw the car online and test drove the day it came in. They had it serviced and inspected, new tires, and scratches repaired. My independent pre-sale i Saw the car online and test drove the day it came in. They had it serviced and inspected, new tires, and scratches repaired. My independent pre-sale inspection matched their review exactly, with the same clean bill of health. Customer service was spot on, I got just the warranties that I wanted, and they handed me the keys only a few days after. I would recommend. More

Con Artists These characters are as bad as it gets. Lying, no follow up knuckleheads that shouldn't be in business. They say that good service gets a mention an These characters are as bad as it gets. Lying, no follow up knuckleheads that shouldn't be in business. They say that good service gets a mention and bad service gets 10....this company deserves 10,000,000. Thieves and liars. RUN. More

Would give 0 stars if I could I visited this dealer today and was so disappointed. When I spoke to the sales person on the phone he assured me I would be taken care of when I got I visited this dealer today and was so disappointed. When I spoke to the sales person on the phone he assured me I would be taken care of when I got there. So I drove in from one and a half hours away. When I got there they didn't have the car I was looking at ready so I had to drive to their other dealer. The sales person was rude and didn't seem to care if I was there or not. I decided to leave so he made me wait for a ride back to my car a half hour while he sat doing paper work for someone else. Finally got back to my car and he almost ran over my son's foot because he was in a rush to leave us. Never will I do business with them or recommend this place.. Save time and go somewhere else. More

First time customer Although not my initial contact person, Marat was great. Truly an unexpected car buying experience. The whole culture seemed to be very laid back and Although not my initial contact person, Marat was great. Truly an unexpected car buying experience. The whole culture seemed to be very laid back and no pressure. Was a pleasure. Marat discovered that my car was missing the navi module. He followed through on getting it replaced. More

2015 Jeep Wrangler Great experience got exactly what we were looking for. Process was easy and wife loves the Jeep. Mark was easy going and helpful I definitely would s Great experience got exactly what we were looking for. Process was easy and wife loves the Jeep. Mark was easy going and helpful I definitely would suggest this dealership to anyone, Thanks Mark! Scott More

Amazing Customer Service & Deal After going to several dealerships without being able to find the perfect car to meet my needs, I hopelessly walked into Dedham Auto Mall. I was immed After going to several dealerships without being able to find the perfect car to meet my needs, I hopelessly walked into Dedham Auto Mall. I was immediately greeted by Marat in such a friendly no pressure manner. I explained my situation and he within hours got me into my dream car. I will definitely go back and deal with Marat once I'm ready to upgrade. Thank you SO much for making this happen for me! More