
Autobahn Porsche
Fort Worth, TX
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Zach was extremely professional and friendly! He kept me updated throughout the entire process & really explained everything that needed to be done so I could understand it. Highly recommend!! He kept me updated throughout the entire process & really explained everything that needed to be done so I could understand it. Highly recommend!! More
We upgraded our 2019 Cayenne with a 2023 Cayenne Coupe. Zoran Gutic helped me with the order, and I couldn't ask for a better experience. Trenton Schffler is very knowledgeable with the specifics of the c Zoran Gutic helped me with the order, and I couldn't ask for a better experience. Trenton Schffler is very knowledgeable with the specifics of the car. More
Ready for me at my scheduled appointment Jason gave me the details and estimate of time it should take and with note a little slower due to the bad weather start. Everything was ready when expected and the details and estimate of time it should take and with note a little slower due to the bad weather start. Everything was ready when expected and at agreed upon estimate. Jason is always professional and respectful of my time. Jason also very smart about the product and cars. More
Great service from the whole service team! Accurate and timely communication from Andy throughout; especially appreciated the service tech video of findings! Andy even helped me move things fr Accurate and timely communication from Andy throughout; especially appreciated the service tech video of findings! Andy even helped me move things from the loaner back to my car to get me on the road! Always know that the car is in good hands! More
Typical visit to Autobahn Porsche for a service, quickly checked in, everything was explained, and on my way out of their way until the car was ready. This visit, I arrived without a loaner reservation to f checked in, everything was explained, and on my way out of their way until the car was ready. This visit, I arrived without a loaner reservation to find the car required additional scheduled services that meant a longer wait than anticipated. No loaners were available so I asked about a local rental car. As they were giving me directions, someone returned a loaner early, the service writer made that available and I was able to reach my appointment on time. I finished my appointment about three hours later, just as I received word that my car was ready. Michael had everything ready when I returned, and I was on the road home quickly. More
The service team is first class. Andy and Justin made sure I was kept up to date on each phase of the service while I waited. Andy and Justin made sure I was kept up to date on each phase of the service while I waited. More
I couldn't believe it! I called on a Wednesday to schedule a service visit and whoa!, there was an opening the next day. I spoke to Zack about the needed service, he answ I called on a Wednesday to schedule a service visit and whoa!, there was an opening the next day. I spoke to Zack about the needed service, he answered all of my questions and the service appointment was scheduled. Zack called me several times keeping me apprised of timing and when I could pick my car up. Autobahn just continues to exceed my expectations - and three cheers to Zach and the Service Department. More