Autobahn Porsche
Fort Worth, TX
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First the positives: The salesperson was responsive to my communications. They offered a good deal on a certified Porsche. The dealership provided free transportation to and from the airport. Nice, clean fac communications. They offered a good deal on a certified Porsche. The dealership provided free transportation to and from the airport. Nice, clean facility. The negatives: The vehicle was not in the condition I was led to believe. As I traveled many miles to purchase it, I asked for a thorough and comprehensive examination of the cosmetics before I arranged a full day of travel. Multiple requests were made to do this. I was assured one blemish would be rectified. Upon seeing the vehicle it was clear there were several defects that could only be resolved by a body/paint shop. The dealership would not correct these defects. I declined to purchase it and flew home. I feel I was misled by the condition and the promise to correct what was disclosed. I now see the dealership has raised their asking price by an amount that I estimate would correspond to the price of the body/paint work needed. Thanks to the employees who transported me to and from the airport. Otherwise, the experience was a disappointment. More
Still have not received out of state plates and registration for my Cayenne after 4 months. Salesman has not provided requested complete service history. I had higher expectations from a Porsche registration for my Cayenne after 4 months. Salesman has not provided requested complete service history. I had higher expectations from a Porsche dealership. More
Andy and "the guys" always make it a pleasant experience. Whether the appointment is urgent (flat tire) or scheduled they are quick to take care of the problem in a kind and efficient manner. Whether the appointment is urgent (flat tire) or scheduled they are quick to take care of the problem in a kind and efficient manner. More
Both Andy and Justin are just amazing. Super customer service every time. I enjoy going to Auto Bahn because they are so good to me. Highly recommend AB and the great service team! Super customer service every time. I enjoy going to Auto Bahn because they are so good to me. Highly recommend AB and the great service team! More
Fantastic service on my last visit to the dealership! Met me right when I drove up, knew what I was there for & let me know if they saw anything else of concern - they would let me know. Great custome Met me right when I drove up, knew what I was there for & let me know if they saw anything else of concern - they would let me know. Great customer service and my Panamera was ready to go earlier than expected! More
We really enjoyed our visit and acquisition process at Autobahn Porsche of Fort Worth with Chris, Kris, Robeare, Hunter and our favorite GM from DE! It was such a pleasant visit! The Cayenne is more tha Autobahn Porsche of Fort Worth with Chris, Kris, Robeare, Hunter and our favorite GM from DE! It was such a pleasant visit! The Cayenne is more than we expected on the drive home and I actually dont miss my 911 and 4xe - yet. We are so thankful for the team taking care of us in such thoughtful ways, especially our kiddos. We will be sure to return for the next vehicle as well as any service. More
Ease of appointment, courtesy, no sales push, very clean, excellent amenities with snacks and drinks. Time of service as promised and clean car to drive home. excellent amenities with snacks and drinks. Time of service as promised and clean car to drive home. More
Chris and the loan officer were able to get everything under my name. Thank you Porsche. Looking forward to make more purchases. thank you under my name. Thank you Porsche. Looking forward to make more purchases. thank you More