Autobahn Porsche

(BUYER BEWARE) If I had to do it all over again I would not buy from Autobahn Porsche Fort Worth. I have agonized at writing this review but the final straw was sending an email earlier this week, a would not buy from Autobahn Porsche Fort Worth. I have agonized at writing this review but the final straw was sending an email earlier this week, and when before I would receive a response from Finance (Frain Salazar) or the General Manager (Jim Morrison), now it's nothing. Purchased a CPO 2021 Porsche Cayman T from Autobahn in Oct 24. When I received the car in Virginia, purchased it from out of state, it had body damage that the shipper noticed but Autobahn didn't. Called and after 2 weeks of back and forth they agreed to fix the issue at a local body shop of my choosing. Fixed it and all is well but I was without my new Porsche for one week. Additionally, the dealership has failed to provide the CPO checklist that I have requested numerous times. This leads me to believe it was either not done well or not done at all. The CPO process and package comes at a premium and is the only reason I bought this vehicle from the dealership...(Buyer Beware) I've been waiting for my registration now for 3 months and have not received it yet. Temp tag expired on Dec 17, 2024 and since then I've been unable to drive it or risk the possibility of getting ticketed. I have called the dealership and they have stated they can't issue a new temp tag as it may delay the registration process, mind you they don't know what stage the registration process is. The dealership, GM included, have now stopped returning my messages or emails. (Buyer Beware) Please be aware that once you leave the dealership and they have completed the sale you may or may not getting the Porsche experience and customer service we all pay for and hope to get. Finally, I write this review knowing that it will undoubtedly anger the dealership and most likely increase the lack of inattention or care to my situation but I feel morally obligated to inform other individuals who are deciding on whether or not to do business with Autobahn Porsche. (Buyer Beware) More

First the positives: The salesperson was responsive to my communications. They offered a good deal on a certified Porsche. The dealership provided free transportation to and from the airport. Nice, clean fac communications. They offered a good deal on a certified Porsche. The dealership provided free transportation to and from the airport. Nice, clean facility. The negatives: The vehicle was not in the condition I was led to believe. As I traveled many miles to purchase it, I asked for a thorough and comprehensive examination of the cosmetics before I arranged a full day of travel. Multiple requests were made to do this. I was assured one blemish would be rectified. Upon seeing the vehicle it was clear there were several defects that could only be resolved by a body/paint shop. The dealership would not correct these defects. I declined to purchase it and flew home. I feel I was misled by the condition and the promise to correct what was disclosed. I now see the dealership has raised their asking price by an amount that I estimate would correspond to the price of the body/paint work needed. Thanks to the employees who transported me to and from the airport. Otherwise, the experience was a disappointment. More

Still have not received out of state plates and registration for my Cayenne after 4 months. Salesman has not provided requested complete service history. I had higher expectations from a Porsche registration for my Cayenne after 4 months. Salesman has not provided requested complete service history. I had higher expectations from a Porsche dealership. More

Every one was nice and my stuff ready when they said they would. My advisor was great would. My advisor was great More

Andy and "the guys" always make it a pleasant experience. Whether the appointment is urgent (flat tire) or scheduled they are quick to take care of the problem in a kind and efficient manner. Whether the appointment is urgent (flat tire) or scheduled they are quick to take care of the problem in a kind and efficient manner. More

Great service from Justin, as usual. Work was completed as requested and on time. Thanks. Work was completed as requested and on time. Thanks. More

Both Andy and Justin are just amazing. Super customer service every time. I enjoy going to Auto Bahn because they are so good to me. Highly recommend AB and the great service team! Super customer service every time. I enjoy going to Auto Bahn because they are so good to me. Highly recommend AB and the great service team! More

Fantastic service on my last visit to the dealership! Met me right when I drove up, knew what I was there for & let me know if they saw anything else of concern - they would let me know. Great custome Met me right when I drove up, knew what I was there for & let me know if they saw anything else of concern - they would let me know. Great customer service and my Panamera was ready to go earlier than expected! More

We really enjoyed our visit and acquisition process at Autobahn Porsche of Fort Worth with Chris, Kris, Robeare, Hunter and our favorite GM from DE! It was such a pleasant visit! The Cayenne is more tha Autobahn Porsche of Fort Worth with Chris, Kris, Robeare, Hunter and our favorite GM from DE! It was such a pleasant visit! The Cayenne is more than we expected on the drive home and I actually dont miss my 911 and 4xe - yet. We are so thankful for the team taking care of us in such thoughtful ways, especially our kiddos. We will be sure to return for the next vehicle as well as any service. More

Ease of appointment, courtesy, no sales push, very clean, excellent amenities with snacks and drinks. Time of service as promised and clean car to drive home. excellent amenities with snacks and drinks. Time of service as promised and clean car to drive home. More