Autobahn Motors

I was very pleased that Mercedes actually had the safety feature I was looking for. Several other dealerships said they had that feature, but when I got there, it was a different story! Listening to the cli feature I was looking for. Several other dealerships said they had that feature, but when I got there, it was a different story! Listening to the client and honesty are two very important qualities! Everyone at Autobahn was low key , friendly and knowledgable. We were there on a Monday morning, so it wasn't busy, which turned out to be a good thing. We have a lot to learn about with our new car, and I hope the staff continues to be available and helpful as we learn about and use all the unique features : ) More

Did what they said they'd do in the time they said it would take. Very courteous and very professional staff. Pleasant experience and I would have no hesitation returning to that dealer. would take. Very courteous and very professional staff. Pleasant experience and I would have no hesitation returning to that dealer. More

Vivian Fei who helped us was excellent. She was very friendly and knowledgeable. The price offered to us was good and we bought the car. friendly and knowledgeable. The price offered to us was good and we bought the car. More

Very pleasant experience. Unexpected repairs on my car while getting a tune up, but was given a loaner for two days. the communication was prompt. Skip was very professional. highly recommended. while getting a tune up, but was given a loaner for two days. the communication was prompt. Skip was very professional. highly recommended. More

Complete incompetence. Their full service car inspection apparently does NOT include inspection under the hood. Car was never fixed on 3 separate visits. Never again will I go back here. Makes complete s apparently does NOT include inspection under the hood. Car was never fixed on 3 separate visits. Never again will I go back here. Makes complete sense why they under a lawsuit. More

I came all the way from San Diego to buy a few vans for my business from Micheal Feldman because he is a true professional. Clear communication made the process very easy. Thanks again and see you soon fo my business from Micheal Feldman because he is a true professional. Clear communication made the process very easy. Thanks again and see you soon for more vans! More

First time coming to this dealership for service. I was going to a different dealership that is about 5 minutes from my house for a long time for repeat issues on my 2018 GLC. They have been the same prob going to a different dealership that is about 5 minutes from my house for a long time for repeat issues on my 2018 GLC. They have been the same problems since I bought it new and the other dealer was not able to duplicate. My issues with them were not that they weren’t able to duplicate but they do not keep me up to date in progress, nor seem to do anything other than hold the vehicle for a few hours and then send it back to me. The problems are intermittent issues and how can you duplicate something that happens 30% of the time in less than a few hours of having the vehicle? Autobahn service advisor has great communication, kept me in the loop every few hours on progress of each troubleshooting steps, and also informed me they would like to hold the vehicle longer to test further. That’s 100 times more than what my other dealership was doing. I will be coming back to Autobahn for my future needs even though it is about 30 mins away from my house. More

I own a 2012 c250 and this was my first dealership that I've ever taken my car to and it will be the only one I'll ever go to! Autobahn seriously gives you the best service you deserve as a Mercedes owner. I've ever taken my car to and it will be the only one I'll ever go to! Autobahn seriously gives you the best service you deserve as a Mercedes owner.. They take care of your car well, they fix the problem without breaking your bank account, they give you a nice courtesy loaner car AND clean your car before giving it back to you! How awesome is that?! Most trustworthy and honest dealership i have ever been to. 11/10 would recommend. More

Excellent service! Johnny Lam goes out his way to fill up my car needs , it’s always an A plus. Definitely Autobahn is the best!! my car needs , it’s always an A plus. Definitely Autobahn is the best!! More

I was left on the sales floor with little communication after initial contact and test drive with salesmen (2). Finance rep (Ken) was less than cordial. Poor communication between team members. I was made after initial contact and test drive with salesmen (2). Finance rep (Ken) was less than cordial. Poor communication between team members. I was made to feel like I was keeping Ken from an important appointment. And when I asked a question, it was as I was inferior and just wasting his time. More