Autobahn Luxury Motors
Norwalk, CA
Filter Reviews by Keyword
By Type
Showing 53 reviews
**Review of Autobahn Luxury Motorcars** I purchased a 2014 Mercedes-Benz Truck from Autobahn Luxury Motorcars in June 2023, and it has been nothing short of a nightmare. They sold me a lemon! Within just 2014 Mercedes-Benz Truck from Autobahn Luxury Motorcars in June 2023, and it has been nothing short of a nightmare. They sold me a lemon! Within just nine months, in March 2024, I had to spend a fortune on repairs, including a high-pressure fuel pump, engine mount, transmission mount, and new tires. Despite these extensive repairs, the right side rear TV for the backseat still needed fixing. Now, barely a year after purchasing the car, it is completely non-operable. The battery is dead, the truck no longer opens automatically, all the spark plugs need replacement, and the gas line from the high-pressure fuel pumps needs to be replaced. It is evident that Autobahn Luxury Motorcars knew they were selling me a defective vehicle but chose to do so anyway. I rarely write reviews, but I feel compelled to warn others. Do not risk your hard-earned money here. This place is horrible, and their unscrupulous practices have left me in a worse position than before. Now, I am forced to look for a new car while still paying off the loan on this lemon to protect my credit. Stay away from Autobahn Luxury Motorcars and save yourself from a similar fate. More
TO: AUTOBAHNS OWNER AND TO ALL POTENTIAL CUSTOMERS This message is addressed to the owner of Autobahns. I had the most unpleasant experience with two of your employees. Ryan who was said CUSTOMERS This message is addressed to the owner of Autobahns. I had the most unpleasant experience with two of your employees. Ryan who was said to be the manager and Ariana who I am assuming is your sales person. My family and I drove 80 miles to your dealership a whole 2.5 hrs from our home to spend less than 5 mins at your dealership. I was 100% ready to purchase a certain car for my son. We were quoted a price and told it was absolute. They didn't even try to work with us. They didn't crunch numbers or try calling you as the owner to work something out; they did absolutely nothing to make us feel like they were trying to get us the best possible deal. In fact Ryan went as far to let us know because it was a new car on the lot that he wanted to see how much more money he could make from it and he could only reduce the price of the car only if it sat on the lot for 30+ days. In all honesty I didn't need to have the car price lowered; it was more a Teaching lesson for my young son on how not to be taken advantage of. This was a present for him after completing his term as a Marine and I wanted nothing more to get this particular car for him. Your employees really ruined this for him. He was so excited to be getting his dream car, and I really wanted to buy it for him but your employees do not deserve the commission they would have received, not for how hard we have worked to be able to purchase this gift for our son and then turn around to give our hard earned money to your employees that didn't bother even to pretend to want to sell us a car. I wanted you as their employer to know what kind of employees you have working for you and how they made us feel, and that if they would have applied a tiny bit of consideration and just a little effort to make us feel like this was the best they could do I would have bought the car full price but because of their lack of customer service and want to make full commission they have lost your dealership 21,500 cash for a 2014. Plus purchasing the ridiculous 30 day warranty. Because of your two employees' Ryan, your sales manager and Arianna who didn't even want to bother Ryan, to speak on the price I will take my money elsewhere. To anyone looking to buy a car I would avoid this company. Especially if you are looking for that buying a car experience this is not the place to do it. Save your gas, save your time and save your money and go to a dealership that will make you feel like they are happy to serve you and that actually do their job as salespeople that are not only looking out for their best interest but for yours as well. I do hope your dealership sells this car. It was a beautiful one, but if by chance you get less than what you are asking for, or it sits on your lot because nowadays most people can't drive that kind of car, remember this review and use it as a Teaching tool of how not to lose money and potential customers and let them know there lack of consideration has caused me to write this review. I would give your company zero stars if I could and it is because of your two employees I will make sure to post this review to every site I can find to warn your possible future customers to avoid this dealership at all cost. More
Go to dealership knowing the listed price is a lie. Only when we got to the financing office did they finally tell me about their "GPS fee" and "paint correction fee" ended up being way over market val Only when we got to the financing office did they finally tell me about their "GPS fee" and "paint correction fee" ended up being way over market value. Waste of time More
Worst dealership Horrible people, Hammid will sell you a junk car he can care less when you pull away of the lot. Had to replace motor mounts and fix a misfire in the Horrible people, Hammid will sell you a junk car he can care less when you pull away of the lot. Had to replace motor mounts and fix a misfire in the engine. The mechanics will delete all existing codes so you can see the car is borderline to being blown. Don’t deal with these liars and selfish dirtbags. Hammid will make it seem he will provide warranty for the car and “even” cover half the cost to fix the mechanic shop next door is the same business SHADY SHADY. Fernando the mechanic will fix it just enough until your stuck with a car that doesn’t run, my advice to any car buyer don’t come to A-lux worst customer service and cars. Hammid will boast about his online reviews but there all bogus, Hammid if you read this you screw over hard working people who are looking for a good used car buy selling them a steaming pile of crap More
No Way I Would Ever Go Back We went down for the car because it was a great deal. Chad was cool. Then the owner, Shawn Majidi, took over the sale. That's shady. They didn't s We went down for the car because it was a great deal. Chad was cool. Then the owner, Shawn Majidi, took over the sale. That's shady. They didn't smog the car, they didn't get us a full tank of gas, and they had to be pressured to send us the money to pay for the smog. Tried to get us to pay for the smog ourselves. There is so much more but this should be enough to sway you away from these crooks. More
Great Experience Worked with Brandon, got a good price. Spent 6 hours on the freeway to come see these guys. Kim did a great job with the paperwork. Go see them they'l Worked with Brandon, got a good price. Spent 6 hours on the freeway to come see these guys. Kim did a great job with the paperwork. Go see them they'll take care of you. More
As shady as the place looks This place is full of shady, lying sales people. We got caught between two sales reps fighting over the car we were inside looking at. I wouldn't b This place is full of shady, lying sales people. We got caught between two sales reps fighting over the car we were inside looking at. I wouldn't believe a word they say. save yourself the brain damage and go somewhere else. More
I am a very satisfied REPEAT customer of ALux Auto!!! Great customer service and very professional!!! I am a repeat client of ALux Auto. Prior to 2012, I would only go to big dealerships to Great customer service and very professional!!! I am a repeat client of ALux Auto. Prior to 2012, I would only go to big dealerships to buy a car but since 2012, ALux Auto has been my go-to car dealership. In 2012, my boyfriend and I were looking for a specific make/model/color car and we kept searching online until we came across ALux Auto in Norwalk CA; ALux Auto had the car we were looking for...great mileage...clean title...awesome interior & exterior...it was just perfect to our liking! however, this would mean that I would have to, for the first time, purchase the vehicle from a privately owned independent car dealership. I was skeptic at first but I must say, ALux Auto's owners and staff were very helpful and they answered all of our questions. We were able to drive off with our new pre-owned 2005 Volvo V70 car that same day too! We were also able to pay it off a year earlier than what was in our contract. Most importantly, we never had any problem with our car except for the normal wear and tear; we maintained having our oil changed and tune-ups done in a timely manner based on accrued mileage. Fast forward to four years later, 2016, our pre-owned vehicle is still running smooth and passes smog with no problem. I can't say enough how amazing they, the owners and staffs, were to us. We are once again thinking of getting another pre-owned vehicle and we are definitely buying it at ALux Auto!!! Very satisfied and happy client here =) . More
Its the place to deal It was great from start to finish. Was looking for something I could afford but what I received was something better. 2010 Nissan Alton's They all are It was great from start to finish. Was looking for something I could afford but what I received was something better. 2010 Nissan Alton's They all are very down to earth. George Pena is the man. George gets a 10+ More
Great no hassle experience I was very pleased with the service I received from my salesman George @ A Lux Auto. The experience was very pleasant, I was able to complete the enti I was very pleased with the service I received from my salesman George @ A Lux Auto. The experience was very pleasant, I was able to complete the entire transaction on my lunch break. The staff was very pleasant & worked very fast to complete my transaction within the time frame I had to work with. I love my new vehicle & would refer anyone looking to purchase a nice quality used vehicle. Thanks for the wonderful service & experience George, Elaine Montgomery More