Autobahn BMW

Excellent Service! I had an unfortunate incident driving to work and discovered my fog light had been knocked out. I was able to bring my car in the same day and in jus I had an unfortunate incident driving to work and discovered my fog light had been knocked out. I was able to bring my car in the same day and in just a few hours the fog light was replaced and I was on my way home. This was made possible by my service representative, Mark Britton, that I have dealt with for over 5 years. He has always been very prompt and carefully explains everything that needs to be done. I highly recommend Autobahn Service Center to anyone that owns a BMW. More

Fast, Efficient, Friendly Service Great job done by the service advisor Mike Emery and the shuttle drivers Mel and Chris. Work was done on time and cost less than initially estimated. Great job done by the service advisor Mike Emery and the shuttle drivers Mel and Chris. Work was done on time and cost less than initially estimated. Also appreciate the complementary car wash. More

Review of past visit Mark, as usual, was excellent, providing consistently fine service and advice for many years. I do have a problem that Mark is addressing and moving i Mark, as usual, was excellent, providing consistently fine service and advice for many years. I do have a problem that Mark is addressing and moving it to the next level of service. My car has an issue that the service department seems unable to correct and I've requested that engineering be contacted for advice. That being said, I have no complaints and give Autobahn, particularly Mark, the highest review. Steve Clapner More

Thank you Great people, work is always top notch. I would not take my BMW anywhere else. The customer lounge is also very clean and inviting with food and drink Great people, work is always top notch. I would not take my BMW anywhere else. The customer lounge is also very clean and inviting with food and drinks. More

Exceptional Commitment to Customers I’ve owned many Autobahn BMW’s over the years, and Mark Britton has always been my “Go To” service expert. I highly compliment Mark’s quality of cust I’ve owned many Autobahn BMW’s over the years, and Mark Britton has always been my “Go To” service expert. I highly compliment Mark’s quality of customer service, caring approach and the professional manner in which he so patiently handles all my questions. I can always depend on his follow-through and comprehensive explanation. Mark’s commitment in delivering world-class customer service speaks volumes to why customers (like me) continue to do business with Autobahn, and why Autobahn is such a successful dealership. Terry Jones More

Mike Emery was helpful and took care of the repairs. Great service! Mike Emery is very knowledgeable went the extra mile in getting things taken care of. The service was fantastic. I highly recommend thi Great service! Mike Emery is very knowledgeable went the extra mile in getting things taken care of. The service was fantastic. I highly recommend this dealership! More

AurtoBahn my go to BMW dealer. This it time it took a longer period of time than usual for the routine things that I needed to be done. However,after involving the General Manager This it time it took a longer period of time than usual for the routine things that I needed to be done. However,after involving the General Manager Aaron Windes he resolved the problems ( to my satisfaction) with the minor Dent repairs. Overall it was done properly and within a short period of time after Aron assisted my Service Adisor. Thanks Guys for taking care of my 2016 BMW, M235i. I have it back up running again, and enjoying driving my fun little car. Nice friendly service staff and clean modern service center compared to other BMW dealers that I have had experience with. Keep up the good work Guys! More

In transport mode Was very truthful about the problem !!!! and I appreciate the honesty, Could have misdiagnosed and would have cost a very expensive, and time consumi Was very truthful about the problem !!!! and I appreciate the honesty, Could have misdiagnosed and would have cost a very expensive, and time consuming job. More

I Am Still Shocked by the Treatment!!! I have been to other service departments before but I have never been treated the way I have at Autobanh BMW in Fort Worth, Tx. First, from the curte I have been to other service departments before but I have never been treated the way I have at Autobanh BMW in Fort Worth, Tx. First, from the curteousy call before my appointment to the curtteousy call after my appointment, I felt that my opinion mattered. Secondly, if the fact the waiting area and amenities weren’t enough (cleanliness, snacks, WiFi, etc.), the attentiveness by Mark Britton on keeping up to date with pricing and updates on the progress of my vehicle were top shelf. And lastly, the repairs were beyond expectations and under budget - winning combination. More

Always great service with Mark Mark at BMW Autobahn is great to work with. He is the reason why we continue to take our BMW to autobahn. Great to work with and very knowledgeable. Mark at BMW Autobahn is great to work with. He is the reason why we continue to take our BMW to autobahn. Great to work with and very knowledgeable. More